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The Westin Gurgaon, New Delhi

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Gurgaon, New Delhi

Exterior
42-inch LCD TV with satellite channels, TV, DVD player
Outdoor pool, pool umbrellas, pool loungers
Club Suite, 2 Bedrooms, City View
3 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Number 1, M.G. Road, Sector 29, Gurugram, Delhi N.C.R, 122002
  • Leisure Valley
    12 min walk
  • Gurgaon Central Mall
    15 min walk
  • DLF Phase II
    7 min drive
  • Delhi (DEL-Indira Gandhi Intl.)
    24 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

View from room

Room, 1 King Bed, Non Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

View from room

Room, 2 Queen Beds, Non Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed, Non Smoking, Pool View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Queen Beds, Non Smoking, Pool View

  • 43 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, City View

View from room

Club Room, 2 Queen Beds, Non Smoking, City View

  • 42 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

View from room

Club Room, 1 King Bed, Non Smoking, City View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, City View

View from room

Club Suite, 1 Bedroom, Non Smoking, City View

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, City View

View from room

Club Suite, 1 Bedroom, City View

  • 73 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Pool View

Studio, 1 King Bed, Pool View

Studio, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

View from room

Club Suite, 1 Bedroom, Non Smoking

  • 109 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms, City View

Club Suite, 2 Bedrooms, City View | Living room

Club Suite, 2 Bedrooms, City View

  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (684)
The price is €164
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

About this property

The Westin Gurgaon, New Delhi

Luxury Gurugram hotel in Sector 29 with 3 restaurants
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 3 bars/lounges, and a health club are onsite. Housekeeping is available on request.
The Westin Gurgaon, New Delhi offers 313 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 12 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa by Westin has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at The Westin Gurgaon, New Delhi, you'll be within walking distance of Leisure Valley. You'll find features like free WiFi in public areas, plus 3 restaurants and 3 bars.
  • Free WiFi in some public areas
  • Drinking and dining options include 3 restaurants, 2 coffee shops/cafes, a poolside bar, and 3 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the outdoor pool
  • Indulge with Swedish massages, aromatherapy, or manicures and pedicures at Heavenly Spa by Westin
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 6 minutes by car from DLF Cyber City and 10 minutes from Ambience Mall
The Westin Gurgaon, New Delhi offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. A nightclub, a sauna, and spa services are also featured at the luxury The Westin Gurgaon, New Delhi.

Smoking is allowed in designated areas at this 5-star Gurugram hotel.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
Seasonal Tastes - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours. Reservations are required.
EEST - Overlooking the pool and garden, this fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Prego - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Sunset STORY - Overlooking the pool and garden, this rooftop bar serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
STORY Club and Lounge - Onsite pub. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (INR 1 per stay), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: INR 1200 per person
  • 3 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Seasonal Tastes
  • EEST
  • Prego
  • Sunset STORY
  • STORY Club and Lounge

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Evening entertainment
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (21528 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • DVD player
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Gurgaon, New Delhi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately INR 1200 per person
  • Fee for in-room wireless internet: INR 1 per stay (rates may vary)
  • Fee for in-room wired internet: INR 900 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas is limited to 60 minutes per day.

Property is also known as

Gurgaon New Delhi
New Delhi Gurgaon
New Delhi Westin
Westin Delhi
Westin Gurgaon Delhi
Westin Gurgaon New Delhi
Westin New Delhi
Westin New Delhi Gurgaon
Westin New Delhi Hotel
Westin New Delhi Hotel Gurgaon
Westin Gurgaon, New Delhi Hotel Gurgaon
Westin Gurgaon New Delhi Hotel
The Westin Gurgaon New Delhi
The Westin Gurgaon, New Delhi Hotel
The Westin Gurgaon, New Delhi Gurugram
The Westin Gurgaon, New Delhi Hotel Gurugram

The Westin Gurgaon, New Delhi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 147 out of 261 reviews" "
Rating 8 - Good. 69 out of 261 reviews" "
Rating 6 - Okay. 19 out of 261 reviews" "
Rating 4 - Poor. 15 out of 261 reviews" "
Rating 2 - Terrible. 11 out of 261 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Manankumar

Stayed 1 night in Aug 2024

10/10 Excellent

Ryuhei

Stayed 1 night in Jul 2024

10/10 Excellent

Yogesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been traveling for over 20 years and the staff at this hotel was some of the best I've experienced in the world. Incredibly attentive and professional. The food was amazing. The staff helped us each morning with some of the dishes we were unfamiliar with and created food based on our preferences. The exceeded everything we could imagine. Wish all hotels could learn from this hotel, they were some of the best!!! Thank you for your hospitality and gracious hosting.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

SANJEEV

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in process was terrible they couldn’t find my reservation in computer system , 15 minutes after searching my reservation in the system he said provide me with your reservation number I don’t why I have to provide my reservation number when I already provided him my ID. Finally they found me in the system but not ready to accept the fact that it took lot of time.
Stayed 2 nights in May 2024

10/10 Excellent

James

Stayed 2 nights in Apr 2024

10/10 Excellent

tarvinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean good service good food in the restaurant
Stayed 3 nights in Apr 2024

2/10 Terrible

Aakash

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The checkin experience was terrible. I was getting late, and the guest that I was staying with reached early. He had a hard time checking in even after the fact that I had called the hotel twice to give them his name, and told them that he will be checking in before me. There was no place for me to put in the other guest's name in the booking. Terrible checkin experience
Stayed 1 night in Mar 2024

10/10 Excellent

Aashit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this hotel and loved everything about it - hospitality, food, drinks, pool, spa and view from my room! The staff is Amazing. Special shoutout for NARO and NEHA for presenting us with Jaipuri jewellery boxes and a lilly-flower bouquet. Thank you 😊🙏
Stayed 1 night in Mar 2024

10/10 Excellent

Ravi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

ATSUSHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

JASDEEP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
Very good Indian hospitality
Stayed 4 nights in Oct 2023

8/10 Good

Mugdha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Services are really bad at westin, their staff don't know anything about their own facilities ( restaurants, clubs etc). They didn't arrange for anything I asked them, infact provided false information many a times that I had to correct them about. Even after making a reservation at their club, they gave table to someone else saying they don't have any info. They completely ruined the special day I had planned their. Please don't go unless absolutely necessary.
Stayed 1 night in Oct 2023

10/10 Excellent

Nekpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 5 nights in Sep 2023

8/10 Good

Rakesh, Dobbs Ferry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is modern and well maintained. Overall good service. The main breakfast and buffet lunch are fantastic. The EESTE restaurant is good but wildly overpriced. Nice pool.
Stayed 6 nights in Aug 2023

10/10 Excellent

Nathalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Lewis

Business traveller
Liked: Cleanliness, property conditions & facilities
For the most expensive hotel in Gurgaon you expect better. The little things - like room service replacing the soap, the shoe shiner, trying to do room service on the morning I’m leaving… all made for a slightly disappointing stay. Likely to try the Le Meridien next time
Stayed 2 nights in Jul 2023

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and hospitality....love it !
Stayed 1 night in Jul 2023

4/10 Poor

Gautam

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Poor service at reception. Contract worker type mentality. Lack of smooth service. Buffet is a mixed bag, breakfast is fine, but dinner was not great, too many staff running around but no clarity in focus and repsonse. no toilteries in bathroom. Towels were dirty. This is not a Marriot Bonvoy experience.
Stayed 3 nights in May 2023

4/10 Poor

abhay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have stayed at westin many times before but this time the dining experience was not up to the mark. I had breakfast buffet included with my stay but I hardly got anything to eat. It was a mess, they wrapped up breakfast early, and many items were not available during the last one hour because they had to start preparing for the brunch. I understand you have to plan for next meal but not at the cost of compromising your current meal and experience
Stayed 1 night in Apr 2023

10/10 Excellent

Anish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Stuart

Business traveller
Liked: Room comfort
Disliked: Staff & service
Pretty substandard
Club rooms getting tired, no coffee machine in room. Club lounge not as good as it once was, they have reduce the hours and don’t fill the fridge. Staff friendly but only when up selling, just walk off if you genuinely have a complaint. Overall a nice hotel but value for money is very poor now… Much better hotels in the area.
Stayed 3 nights in Sep 2022