We rented this property one day prior to heading down. On the was down we tried to co tact the rental property for check-in instructions and once we arrived realized they never sent anything. After calling, reaching out to VRBO and having them contact the owners, and waiting 45 mins at the house I finally went next door to another property of theirs and talked with that family. They sent us the email we were suppose to get with all the info. Apparently they don’t provide you with anything at the house. You have to bring your own toilet paper, dish tabs, no beach chairs, towels, salt and pepper, so we had to go buy items we would have brought with us had we of received the email. Once we finally figured out how to get into the property on our own (we didn’t hear from the company until 3 or 4 hours later) the house wasn’t very clean. Kitchen cabinets were covered in crumbs and filth, dishes and crumbs and debri on them. The out side lights didn’t work and the bedding linens were old and felt dirty. The location of the house was great and secluded but their are oil rigs all over the shore line that we weren’t expecting. Overall I wish we had of gone somewhere else. The rental company also didn’t seem very apologetic. They didn’t offer to reimburse us for any expenses because they didn’t send us the email.