2/10 Terrible
Marcus J.
20 Oct 2024
Disliked: Cleanliness
A lot has changed...you have been warned
A lot has changed in two years since our last stay and we will not be back to this property. Vacasa as a rental company is also terrible in managing rental issues. The home is unsafe, unclean, and poorly managed, and vacasa is lacking follow-through with response. Upon entry the floors were dirty, the shower curtain in the downstairs bathroom had mold/rust, and the main area couch is covered in stains (not very welcoming). The kitchen has taken a hit over the years, which includes an ice machine that is now longer functioning ((vacasa said -- sorry not our problem)), knives that are dull, and a very small selection of cooking utensils. There is not a blanket in the entire house either -- luckily my kids brought theirs. DO NOT USE THE DRYER -- it stained hundreds of dollars in our clothes. They had a tech come and he also detected the grease as a loose bearing that was causing our stains. DO NOT ADVERTISE A WASHER DRYER, if they are unsafe and damage your clothes. We had to hang dry our clothes the rest of the week from a moldy washing machine and use the 10 hangers offered in the home to attempt to dry. The porch off the master bedroom has a loose railing that my 2 year old was determined to scare me with -- this is a HUGE safety concern. The WiFi is spotty at best, and I was unable to do my work as planned the entire trip -- the WiFi password was also a lot of effort/time to be provided. NONE of the bedroom TVs are in working order except the one in the living room. BEWARE
Marcus J.
Stayed 5 nights in Oct 2024