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Kempinski Hotel Guiyang

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Hotel Guiyang

Exterior
Minibar, in-room safe, desk, laptop workspace
Ballroom
Ballroom
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Huguo Road 68, Guiyang, Guizhou, 550002
  • Jiaxiu Lou
    13 min walk
  • 肯德基
    1 min walk
  • Guiyangbei Railway Station
    16 min drive
  • Guiyang (KWE-Longdongbao)
    13 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, City View

Standard Room, 2 Single Beds, City View

Standard Room, 2 Single Beds, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, River View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

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The price is €76
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

Kempinski Hotel Guiyang

Luxury hotel with 2 restaurants connected to a shopping center in Guiyang
2 restaurants, 3 bars/lounges, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Kempinski Hotel Guiyang offers 366 accommodations with DVD players and minibars. 32-inch plasma televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Guiyang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Kempinski Hotel Guiyang, you'll be connected to a shopping center and within walking distance of Jiaxiu Lou. Free WiFi in public areas, 2 restaurants, and 3 bars are available.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine at Elements, one of the property's 2 restaurants and 3 bars/lounges
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 13 minutes by foot from Jiaxiu Lou and a 3-minute drive from Hebin Park of Guiyang
There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business center, meeting rooms, and limo/town car service.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 7535 square feet (700 square meters) and includes conference space. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the luxury Kempinski Hotel Guiyang.

Smoking is allowed in designated areas at this 5-star Guiyang hotel.

Elements - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Dragon Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
The Lounge - Onsite piano bar. Open daily.
Paulaner Brauhaus - This brewpub specializes in German cuisine and serves dinner only. Open daily.
Club 53 - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking options include a garage
  • Limo/town car service

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Elements
  • Dragon Palace
  • The Lounge
  • Paulaner Brauhaus
  • Club 53

Things to do

  • Shopping

Family friendly

  • DVD player
  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (7535 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV/satellite channels
  • DVD player
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 20 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guiyang Kempinski Hotel
Kempinski Guiyang
Kempinski Hotel Guiyang
Kempinski Hotel Guiyang Hotel
Kempinski Hotel Guiyang China - Guizhou
Kempinski Hotel Guiyang Guiyang
Kempinski Hotel Guiyang Hotel Guiyang

Kempinski Hotel Guiyang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

lai yin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好
Stayed 4 nights in Jul 2024

10/10 Excellent

Donghang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Donghang

Travelled with family
Liked: Property conditions & facilities, room comfort
excellent stay. Front desk excellent service!
Stayed 4 nights in Jun 2024

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Before the trip, I went through a lot of websites, and found that it seemed impossible to find a hotel without smoking issues--people in Guiyang smoke in public areas including 5 stars hotels. Some complained about cigar smell in their non-smoking rooms--the worst was that it's the same after changing rooms. After reading reviews in Chinese and English, I concluded that at least, Kempinski's rooms are free form smoking. I especially asked for a room on the non-smoking floor at check-in. During our 6-night stay, one day, we found that smoke was fill in the hallway--someone was smoking in a room and had the door wide open. We made a big complaint to the front desk. They immediately took care of it, and didn't happen again. The hotel was beautiful. The breakfast buffet was great--a wide display of selections. Our room was not big, but felt luxurious. The view form the room was great. There were a supper market, shopping mall and lots of restaurants next to the hotel. You can easily get a taxi outside the hotel entrance. I used my name to book the hotel and checked in with my credit card. However, it's probably a cultural thing--I found out at check out that they put my husband's name on the receipt, which I needed for reimbursement. It took a while for them to correct it. Since we had an early flight to catch and a taxi was waiting outside, it did create stress on us. But, they did try hard to satisfy customers. Overall, I still gave the hotel full-point rating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beer and gym
Amazing. All eas as expected - amazing. They brew their iwn beer. The newly opened gym eill help you burn it off.

8/10 Good

Sam, Shenzhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
good stay, very convenient. close to Jiaxiu Tower, but close to shaopping mall too. Easy to find good resteraunt.

8/10 Good

Koya

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Aitor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2019

8/10 Good

li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店环境舒适，服务态度和服务质量不错
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便，就是贵
挺好的，楼下有幻影卖，楼上很高层，酒店很豪华，就是贵，真是贵啊，贵阳那么个小地方，2-300住的很好啦，这个要1480块，太贵啦

2/10 Terrible

pengchi, 中国

Disliked: Staff & service, room comfort
非常不值得住的酒店

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Short business stay, transportation well organized despite huge delay

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service at Kempenski Guiyang
The Kempenski Hotel disappointed me great deal this time. The front desk staff was unable to solve my question even with my repeated request (Remarks: I was just asking for an invoice!) and after I was back home, their "executive housekeeper" kept finding excuses and even asked the hotel portal to reply me directly. Kempenski, as a reputed hotel, should not have been providing such bad customer service and inflexibility in dealing with customers' reasonable requests. I wondered if they would treat other business travellers with the same ridiculous service in the future. I would seriously consider whether to stay at the hotel chain again in the future.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
押金
要求顧客預付每天1000元押金很不合理!感覺被當小偷或不願付錢

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good! The serve are good!

10/10 Excellent

Gracie, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgetable Stay!!!
Very welcoming with friendly staff, excellent location with view of the city, close to the shopping mall and Jiaxiu Tower, lots of good to see the city. The best experience is the splendid view in 53 Club, I had couple glasses of white wine with friends over there, that was fantastic, we really had a lovely night in the hotel . I would go back anytime.

10/10 Excellent

Ziyun010, Hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive Experience in Guiyang!
Excellent, luxurious, situated in , I can't find words to say how great this hotel is. Great location for everything. Very pleasant, polite staff. Many possibilities to spend time in shopping, entertaining and local experience.