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Hotel Relais Ducale

4.0 star property
VIP Access

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Photo gallery for Hotel Relais Ducale

Junior Suite (Superior) | City view
Front of property
Exterior
Garden
City view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

Map
Via Galeotti, 19, Gubbio, PG, 6024
  • Palazzo dei Consoli
    ‪1 min walk‬
  • Gubbio Cathedral
    ‪1 min walk‬
  • Cathedral of Gubbio
    ‪2 min walk‬
  • Perugia San Francesco d'Assisi – Umbria Intl. Airport (PEG)
    ‪44 min drive‬
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room (Superior)

Deluxe Double Room (Superior)

Deluxe Double Room (Superior)

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Superior)

Junior Suite (Superior)

Junior Suite (Superior)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Double Room Single Use

  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Economy Double Room

Minibar, in-room safe, desk, free WiFi

Economy Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

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Exterior

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The price is €89
for 1 room
includes taxes & fees
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About this property

Hotel Relais Ducale

Family-friendly hotel with free breakfast and a rooftop terrace
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, a business center, and a meeting room.
Hotel Relais Ducale offers 30 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Relais Ducale, you're just a quick walk from Palazzo dei Consoli. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a playground
  • Steps from Palazzo dei Consoli and Gubbio Cathedral
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. A rooftop terrace, an arcade/game room, and a garden are also featured at the family-friendly Hotel Relais Ducale. A roundtrip airport shuttle and an area shuttle are available for a fee. Self parking is free.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.
Hotel Relais Ducale has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24 hours off-site parking within 1312 ft
  • Street parking available
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee

Things to do

  • Arcade/games room
  • Playground

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT054024A101005769

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Ducale
Hotel Relais Ducale Gubbio
Relais Ducale
Relais Ducale Gubbio
Relais Ducale Hotel
Hotel Relais Ducale Hotel
Hotel Relais Ducale Gubbio
Hotel Relais Ducale Hotel Gubbio

Hotel Relais Ducale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 122 out of 245 reviews
Rating 8 - Good. 88 out of 245 reviews
Rating 6 - Okay. 27 out of 245 reviews
Rating 4 - Poor. 7 out of 245 reviews
Rating 2 - Terrible. 1 out of 245 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was the WiFi which was quite flakey.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting experience
This hotel with modern rooms is located in the middle of the old city, right on the main square of the city. It is clean and had a plentiful breakfast with many options, including gluten free. The staff at this hotel were friendly and tried their hardest to help with everything they could. However, it was hard to sleep due to the loud church bells ringing every 15 minutes all night long, which made our experience interesting, yet not comfortable. Our biggest problem was parking. When we arrived the streets of the historic center were closed and we had to pay for parking a 10 minute walk up a steep hill to the hotel. Two hours later we were able to move our car to a free lot, still a short walk away. We were not reimbursed for the paid parking and were not Informed about any of these parking problems ahead of time, otherwise we would have planned our arrival accordingly.
Stayed 1 night in Jun 2024

8/10 Good

Barrie, Newton Abbot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did have a problem with a door handle and with water on the floor of the bathroom, but both were fixed after we reported them. Staff were very friendly and helpful and we enjoyed our stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely one night stay
Great location, beautiful property with garden, nice breakfast
Stayed 1 night in May 2024

10/10 Excellent

Ellyn K

Stayed 2 nights in May 2024

10/10 Excellent

Leonid

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and the city is amazing. This would be a perfect destination for a vacation. The staff is so friendly and helpful you do not see this kind of service in the states.Everything was perfect, the only issue is really bad WiFi connection.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lois, Greenbrae

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views of a spectacular town
Stayed 2 nights in Oct 2023

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Gubbio
Lovely hotel and very friendly staff in Piazza Grande.
Stayed 1 night in Nov 2022

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, fabulous location
Stayed 2 nights in Oct 2022

10/10 Excellent

Emanuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Parking free but far. Good breakfast. Nice staff
Stayed 4 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Faded finery
Hotel was probably wonderful in the 1980s. It suffers from not any noticeable attention in years. Many stairs to climb even just to get to reception. The staff were the absolute stars of this property. (Peter in reception was outstanding.) They were all very attentive and helpful. Breakfast was just adequate, not exceptional. Some rooms are very noisy. I understand room changes are the norm. Parking is in a public lot at least a quarter mile away. I did not see a valet, nor was one offered. Gubbio needs a real five star hotel - this one has the best location, but it would require millions to transform it.
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Duvall view
Nearby parking was 400 meters away! Church bells every 15 minutes could be a problem for light sleepers. While the view on the piazza is fabulous the downside is the bells so may want to request quiet room
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm
Old world charm in a picturesque town where the church bells serenade you. Location is stronger than the WIFI but our stay was memorable.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality and genuine Umbrian flavor
Lovely hotel and great service. Perfect location, nice breakfast, discount at the terrific Taverna del Lupo. Went out of their way to assist us. Needs a refresh and had incredibly uncomfortable (sooo hard) beds but with gorgeous linens. We loved Gubbio and this hotel provides a genuine taste of the region.
Stayed 1 night in Oct 2021

10/10 Excellent

Geraldine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location in beautiful Gubbio. Lovely rooms Great rooftop garden Central location
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a must stay if you are in Gubbio. The facilities are fantastic, the owners and staff are terrific. Our room was beautiful, clean and quiet. The view from the room was amazing. Our dinner in the piazza in front of the hotel was wonderful as well.
Stayed 2 nights in Jul 2021

10/10 Excellent

Diana, Roma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hotel è molto suggestivo data la particolare struttura, con diverse aree relax dentro e fuori: peccato facesse freddo quando siamo stati li altrimenti ci saremmo goduti i terrazzi e il panorama. Le camere molto spaziose ed eleganti, secondo il nostro modesto parere la zona bagno andrebbe rimodernata perché risulta un po’ sottotono con la sontuosità delle camere. Colazione ottima e ricca con angolo dolce e salato, particolarmente ottime le torte fresche, i muffins e il cappuccino! In particolare, quello che abbiamo molto apprezzato è stata l’accoglienza dello staff: dalla reception alla sala colazioni al portiere di notte alla signora al bar, sono stati sempre super gentili e hanno dimostrato un’attenzione alle nostre necessità veramente eccezionale, mai avuta prima. Consiglio vivamente di prenotare qui: non ve ne pentirete!
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Jesper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gubbio is a must when visiting Italy
The hotel position in the historical centre Gubbio is breathtaking. Driving access to the historical centre is limited meaning camera surveyed. You can arrive by car to off load luggage. Check in will ask for your number plate data to inform local police. Drop the bags, drive 300 m to the nearest parking and enjoy the walk back. Otherwise other parking areas a bit further away - does not matter as a,lmwalks through Gubbio will conquer your heart and soul. A must
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is in the old part of town and has beautiful gardens
Stayed 3 nights in Sep 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Gubbio!
Great location right in the heart of Gubbio and close to all the sights and funicular as well as shopping and restaurants. Free parking was available - five minute walk. Nice room with a view, good breakfast and friendly staff. Nice little bar downstairs that kept busy all day as well as a central private garden and very nice sitting area The rooms are all upstairs so there are steps to navigate. There is accommodation for someone with a disability to get upstairs. A very pleasant experience and we'd stay here again!
Stayed 1 night in Aug 2019

6/10 Okay

Lauren

Disliked: Property conditions & facilities
Great location- adequate accommodation.
Great location. Shabby decor- very tired- and in need of a good clean in common areas. Stretching it to call it 4 star. More like poor 3. Adequate for one night in beautiful Gubbio. Good breakfast.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Finding the reception is a little quirky, the entrance to the hotel is not that obvious unless you go through the bar and the breakfast room to climb a few sets of stairs to get to the reception. Staff very friendly
Stayed 1 night in May 2019