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Sheraton Guayaquil Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Guayaquil Hotel

Lobby
Lobby
Meeting facility
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Junior Suite, 1 King Bed

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Room service

Explore the area

Map
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999
  • Plaza del Sol
    2 min walk
  • Red Crab Agora 21
    1 min walk
  • Guayaquil Bus Terminal
    4 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    19 min walk

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Club Room, 2 Double Beds

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Smoking

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

Classic Room, 1 King Bed, Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Guayaquil Airport, an IHG Hotel

Pool
Free airport shuttle
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1000)
The price is €116
for 1 night
14 Jan - 15 Jan
Holiday Inn Guayaquil Airport, an IHG Hotel

About this property

Sheraton Guayaquil Hotel

Luxury hotel connected to a shopping center in Simón Bolívar with 2 restaurants
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Sheraton Guayaquil Hotel offers 139 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Guayaquil Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Plaza del Sol. Features include free WiFi in public areas, free valet parking, and a free roundtrip airport shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Regional cuisine while dining at Cooks
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 2 spa tubs
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Steps from Mall del Sol Shopping Center and Plaza del Sol
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Sheraton Guayaquil Hotel, you'll find 2 spa tubs, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sheraton Guayaquil Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 5-star Guayaquil hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Cooks - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
La Fuente - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cafe Bar - This bar specializes in international cuisine and serves lunch and light fare. Happy hour is offered.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 19 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cooks
  • La Fuente
  • Cafe Bar

Things to do

  • 2 hot tubs
  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 36.60 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 36.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Guayaquil Hotel Sheraton
Guayaquil Sheraton
Hotel Sheraton Guayaquil
Sheraton Guayaquil
Sheraton Guayaquil Hotel
Sheraton Hotel Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Sheraton Guayaquil Hotel Hotel
Sheraton Guayaquil Hotel Guayaquil
Sheraton Guayaquil Hotel Hotel Guayaquil

Sheraton Guayaquil Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 316 out of 505 reviews" "
Rating 8 - Good. 125 out of 505 reviews" "
Rating 6 - Okay. 30 out of 505 reviews" "
Rating 4 - Poor. 18 out of 505 reviews" "
Rating 2 - Terrible. 16 out of 505 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and super friendly.
Stayed 1 night in Sep 2024

8/10 Good

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, personal muy amable, el lugar muy limpio
Stayed 1 night in Sep 2024

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

JULIA

Stayed 2 nights in Jun 2024

10/10 Excellent

JULIA

Travelled with family
Liked: Cleanliness, amenities
La seguridad es muy buena el servicio exelente las abitaciones comodas y limpias Recomendable
Stayed 1 night in Aug 2024

8/10 Good

KRIST

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice
Stayed 4 nights in Aug 2024

10/10 Excellent

Armiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and bed super comfy!
Stayed 1 night in Jul 2024

10/10 Excellent

Conor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for airport
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 1 night in Aug 2024

4/10 Poor

Diane

Stayed 1 night in Jul 2024

10/10 Excellent

Gilad

Stayed 1 night in Jul 2024

10/10 Excellent

Mark, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful, friendly staff. Breakfast is quite good. Our room was comfortable, clean, and had a city view.
Stayed 1 night in Jul 2024

6/10 Okay

Gabriela

Stayed 2 nights in Jul 2024

10/10 Excellent

ANDY FRANCESCO

Stayed 4 nights in Jun 2024

8/10 Good

Jaime

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac does not work in most rooms. The ac is a moderate temp around 75 at best. I like it cold but the hotel is an older one
Stayed 1 night in Jun 2024

10/10 Excellent

Jaime

Stayed 7 nights in Jun 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and kind
Stayed 1 night in Apr 2024

2/10 Terrible

Alexis, Davidson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Howard

Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be stayed here again. The staff especially were wonderful. They speak better English than me with Spanish plus they wrre so helpful. The shopping mall next door is a big bonus.
Stayed 1 night in Mar 2024

10/10 Excellent

Sonya, Selma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and nice and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near airport and across from mall. Delicious breakfast, spacious room, and friendly staff.
Stayed 1 night in Mar 2024