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Hotel Palace Guayaquil

4.0 star property
VIP Access

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Photo gallery for Hotel Palace Guayaquil

Lobby
Lobby sitting area
Premium bedding, down duvets, pillow-top beds, in-room safe
Front of property
32-inch LCD TV with digital channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110
  • San Francisco Square
    ‪2 min walk‬
  • Malecon 2000
    ‪3 min walk‬
  • Guayaquil Metropolitan Cathedral
    ‪4 min walk‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Hotel Palace Guayaquil

Hotel in Guayaquil with a fitness center and a 24-hour business center
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Hotel Palace Guayaquil offers 95 accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries.

This Guayaquil hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Palace Guayaquil. During your stay, you're just a quick walk from Church of San Francisco. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by car from Mall del Sol Shopping Center and 10 minutes from U.S. Consulate General
  • Airport, local-area, and shopping center shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1722 square feet (160 square meters) and includes a conference center. An area shuttle within 5.00 km and an airport shuttle (available 24 hours) are available for a fee. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Palace Guayaquil. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Guayaquil hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Palace Restaurante - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 5.00 km
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12 for adults and USD 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Palace Restaurante

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1722 square feet of space)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palace Guayaquil

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 12 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Hotel Palace Guayaquil offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Hotel Palace Guayaquil Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 556 out of 865 reviews
Rating 8 - Good. 244 out of 865 reviews
Rating 6 - Okay. 45 out of 865 reviews
Rating 4 - Poor. 10 out of 865 reviews
Rating 2 - Terrible. 10 out of 865 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jim, Bloomington

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property had musky order on floor 1!
Stayed 1 night in Nov 2024

10/10 Excellent

Adan A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las personas que trabajan en el hotel son muy amables
Stayed 7 nights in Oct 2024

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the suit
Stayed 3 nights in Oct 2024

10/10 Excellent

Abdul

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in central Guayaquil.
Stayed 9 nights in Sep 2024

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service
No problems checking in after our late arrival. Hotel was able to arrange a last minute late airport pickup which made life easier. Great communication between hotel and us. Attentive and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Fausto, Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mayra

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean. Staff were polite any questions or concerns I had they would resolve it immediately.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hayvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
These are super nice and provide the best service, taking care of all our needs
Stayed 1 night in Sep 2024

10/10 Excellent

Fausto, Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place, the staff was friendly the room was cleaned the only thing i can say is when i arrived to the hotel i had to bring my own luggage upstairs with me the bell guy did not bring it up to the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Edison, woodsdie

Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 6 nights in Aug 2024

10/10 Excellent

Fausto, Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleanness, quiet, good service, if i have to mention one thing is that my luggage was not brought up by a bell boy i my self took them with me. Full service not so much.
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The hotel is amazing, comfortable and very clean. The personal gave the total support to all things. Always is a pleasure stay in this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 7 nights in Aug 2024

8/10 Good

ines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Aug 2024

6/10 Okay

Ed

Liked: Cleanliness
Disliked: Amenities
There are very good reasons why nobody visits this country. Worst nightmare
Stayed 2 nights in Jul 2024

10/10 Excellent

ANDYI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar E

Center the city easy access ti everywhere Close to the malecon
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying in Hotel Palace for years and always come back. Rooms are clean and spacious, breakfast is included and is very good!! Hotel is very central to many things downtown, location is great! The staff is VERY NICE, I assure you that you will not find better and nicer staff anywhere else! Christian in reception is the BEST! You will feel at home at this hotel!
Stayed 3 nights in May 2024

8/10 Good

James G

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Staff very attentive and professional. I would stay there again.
Stayed 9 nights in May 2024