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Rating 10 - Excellent. 122 out of 235 reviews
10 - Excellent
122
Rating 8 - Good. 84 out of 235 reviews
8 - Good
84
Rating 6 - Okay. 15 out of 235 reviews
6 - Okay
15
Rating 4 - Poor. 8 out of 235 reviews
4 - Poor
8
Rating 2 - Terrible. 6 out of 235 reviews
2 - Terrible
6
9.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
9.2/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Cecilia
Business traveller
17 Apr 2024
Liked: Cleanliness, room comfort
Convenient and confortable stay
The property is very well kept, the hotel and the area were very quite, the location is very convenient with supermarket and restaurants very accessible. The staff was very efficient and kind.
The property is great. Beautiful garden. Watch out, not all units have a/c. The showers all have shower curtains. The staff is very distant in their treatment. Polite, but distant. And they treat you like you're a suspect about to commit a crime. Instead of feeling welcome, their treatment reminds you that this isn't your home. Very uncomfortable. I shared this with them, and they said guests have stolen from them, which isn't my fault or my case.
Leonel
Stayed 1 night in Jun 2022
10/10 Excellent
Verified traveller
Travelled with family
23 Dec 2019
Liked: Cleanliness, amenities
Good price with good service, the hotel is very clean
The friendly staff, elevator is fast , very nice service
Room is very spacious, very relaxing
The only thing that is needed is a famous restaurant close by,
I called 3 hours before checking in to confirm my reservation and it checked out. Upon arrival, I was told that i had cancelled it. I was charged another $60 in addition to the $47 I had paid through Expedia.
Check out took 30 minutes while they went upstairs to check the condition of the room!!!!!!
This is a great hotel very neat but need to have access to get water or provide some water they had water in the hallway no cups This Hotel in a very safe location just bring snacks and water cause nothing is close by
Verified traveller
Stayed 1 night in Aug 2019
10/10 Excellent
Verified traveller
19 Aug 2019
Verified traveller
Stayed 2 nights in Aug 2019
8/10 Good
Verified traveller
24 Jul 2019
Suites jardin imperial
Ni ac either a fan in the room
It was great but the night before leaving it
Was a phone call saying that we can’t stay later than 10:00.. According to the Hotel agreement check out is at 1200 mid day..