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Hyatt Centric Guatemala City

4.5 star property

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Photo gallery for Hyatt Centric Guatemala City

Outdoor pool
Restaurant
Exterior
Exterior
Deluxe Suite, 1 King Bed

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Breakfast available

Explore the area

Map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Avenida La Reforma
    ‪4 min walk‬
  • Plaza Fontabella Shopping Center
    ‪4 min walk‬
  • Embassy of Mexico in Guatemala
    ‪8 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds (Atrium View)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Hyatt Centric Guatemala City

Luxury hotel connected to the convention center in Zona 10 with free parking
This smoke-free hotel features an outdoor pool, a restaurant, and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite.
Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Centric Guatemala City. During your stay, you'll be connected to the convention center, and just a quick walk from Avia Mall. Enjoy features like free WiFi in public areas and free self parking, plus 3 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 11 minutes by foot from U.S. Embassy in Guatemala and a 4-minute drive from La Aurora Zoo
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Centric Guatemala City offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Centric Guatemala City. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Hyatt Centric Guatemala City has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 21.32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 122 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Centric Guatemala City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 549 out of 662 reviews
Rating 8 - Good. 64 out of 662 reviews
Rating 6 - Okay. 27 out of 662 reviews
Rating 4 - Poor. 12 out of 662 reviews
Rating 2 - Terrible. 10 out of 662 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 1 night in Nov 2024

10/10 Excellent

rigoberto

Stayed 1 night in Nov 2024

10/10 Excellent

Elida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
. Absolutely liked everything about this hotel. From dining options to really nice rooms stunning views, everything exceeded my expectations.
Stayed 1 night in Nov 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar, Atizapan de Zaragoza

Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine, Weston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Frederico

Stayed 3 nights in Sep 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite place to stay in the city. The pool on the roof and restaurant are amazing. The rooms are wonderful.
Stayed 3 nights in Sep 2024

10/10 Excellent

CAMERON

Stayed 2 nights in Sep 2024

10/10 Excellent

Maegan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close the property was to the airport and surrounding restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing. I would highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
International Luxury Hotel
Wonderful suite. Very nice hotel. You feel like you could be in any high end international hotel in any country. Not a real Guatemalan feel. But great place with great service. Art in the lobby is awesome.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria I

Stayed 3 nights in Sep 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The service and food are great!!
Stayed 1 night in Sep 2024

4/10 Poor

Valerie

Stayed 1 night in Aug 2024

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee, Chicago

Stayed 2 nights in Aug 2024

10/10 Excellent

Obrallan, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 👍
Stayed 1 night in Aug 2024

10/10 Excellent

Mohit

Stayed 2 nights in Aug 2024

10/10 Excellent

Y.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with heated rooftop pool, attentive staff and remarkable breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Stayed 3 nights in Aug 2024

10/10 Excellent

Jane R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tsachi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024