See all properties

Hotel Santander Plaza

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santander Plaza

Master Suite, Kitchen
Front of property
Executive Room, Kitchenette | Private kitchenette
Free daily full breakfast
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
  • Plaza Fontabella Shopping Center
    4 min walk
  • Gran Centro Los Próceres
    4 min walk
  • Avenida La Reforma
    4 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    5 min drive

Room options

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette

Executive Room, Kitchenette

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette

  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen

Master Suite, Kitchen

  • 57 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Barceló Guatemala City

Pool
Hot tub
Spa
Free airport shuttle
4.5 out of 5, Wonderful, (2590)
The price is €208
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Barceló Guatemala City

About this property

Hotel Santander Plaza

Guatemala City hotel in Zona 10 with free breakfast and airport shuttle service
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, concierge services, and dry cleaning.
Hotel Santander Plaza offers 26 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Santander Plaza. During your stay, you're just a quick walk from Plaza Fontabella Shopping Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute drive from La Aurora Zoo and 8 minutes from Paseo Cayala
  • Free airport shuttle service
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Hotel Santander Plaza also features tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star Guatemala City hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 10:00 AM.
Hotel Santander Plaza has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return airport shuttle from 8:00 AM to 2:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 30-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

  • Pets: GTQ 200 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Hotel Santander Plaza offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Hotel Santander Plaza Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 196 out of 474 reviews" "
Rating 8 - Good. 157 out of 474 reviews" "
Rating 6 - Okay. 76 out of 474 reviews" "
Rating 4 - Poor. 26 out of 474 reviews" "
Rating 2 - Terrible. 19 out of 474 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location!!!
Stayed 1 night in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service
Clean but basic rooms, nice beds, friendly staff. Decent breakfast. The property could use some updates. The airport shuttle runs only Monday-Friday in the morning until 2 pm.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennell

Liked: Cleanliness, staff & service, property conditions & facilities
Conformable hotel with helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Mirna, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
Stayed 1 night in Aug 2024

2/10 Terrible

Elizabeth, ashton

Liked: Property conditions & facilities
Disliked: Staff & service
I have stay in many hotels in the capital Guatemala, but I have never stayed in one so noisy. We stayed on the third level. On August 8-9 basically, on a Thursday night, they were 2 Spanish ladies that were playing music loud all night and talking loud on the hallway even though we had earplugs, we couldn’t sleep through the noise is was a horrible night we were told that there was going to be an extra charge for taking us the the airport for $10 not $15
Stayed 1 night in Aug 2024

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great room, great service, and very clean for our family of 4.
Stayed 1 night in Aug 2024

8/10 Good

WILMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is too limited
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Me dieron una habitacion que no era pague por una habitacion suit junior y me dieron una normal no se hicieron responsables de nada y la actitud pesima la persona de la noche
Stayed 2 nights in Jul 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t like are all
Stayed 1 night in Jul 2024

8/10 Good

Phillip

Stayed 1 night in Jul 2024

8/10 Good

Colin, cotter

Stayed 1 night in Jun 2024

8/10 Good

Caren Yulieth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Excelente servicio al cliente. Cerca de restaurantes, bares, centros comerciales, fácil acceso a los lugares turísticos.
Stayed 5 nights in May 2024

8/10 Good

Oliver, Katy

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location and good rates.
Stayed 2 nights in May 2024

10/10 Excellent

MAURO

Stayed 1 night in May 2024

2/10 Terrible

Heidy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

Simone, Chaguanas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is in desperate need of an upgarde. You hear all the road noise. The furniture is dated, the bathrooms are dated, bed is uncomfortable. Additionally the front desk check in is poor. I booked a jinipr suite ant had to move to a regulat room with no eefund. Overall substandard
Stayed 1 night in Apr 2024

10/10 Excellent

Fairuz, glenolden

Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Stayed 1 night in Apr 2024

8/10 Good

Hueng

Stayed 1 night in Apr 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities
The staff treated me very good satisfying all my needs
Stayed 1 night in Apr 2024

10/10 Excellent

Lj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Radames

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and excellent service. Located in a quiet area but with all the facilities. I felt very comfortable and calm
Stayed 5 nights in Mar 2024

8/10 Good

John, Gardner

Liked: Cleanliness, staff & service, amenities
Not the best and not the worst. AC is lacking as it only worked in the bedroom. The “free” airport shuttle isn’t free ($10) and didn’t show up anyway. Breakfast is a bright spot. Plenty of egg and pancake choices. They charge more if you want meats. The hotel is pretty run down and doesn’t look like it’s had any upgrades since 1990. Beds are clean and comfortable. Staff were professional and kind.
Stayed 2 nights in Mar 2024