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Hotel San Carlos

3.5 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Carlos

Outdoor pool
Front of property
Deluxe Suite
Lobby
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010
  • Avenida La Reforma
    1 min walk
  • U.S. Embassy in Guatemala
    1 min walk
  • Embassy of Mexico in Guatemala
    3 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    19 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room

Double Room

Double Room

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Safe

Standard Room, 1 Bedroom

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment, 2 Bedrooms

Exclusive Apartment, 2 Bedrooms | Private kitchen

Exclusive Apartment, 2 Bedrooms

  • 45 sq m
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Room

In-room safe, desk, laptop workspace, blackout curtains

Comfort Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

Wyndham Garden Guatemala City

Hot tub
Breakfast included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1073)
The price is €144
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Wyndham Garden Guatemala City

About this property

Hotel San Carlos

Hotel with free parking, steps from Avenida La Reforma
Along with an outdoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area.
Hotel San Carlos offers 25 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us they can't get enough of the helpful staff at Hotel San Carlos. During your stay, you're just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Restaurante San Carlos
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Avenida La Reforma and 3 minutes by foot from Embassy of Mexico in Guatemala
  • Airport shuttle service available for a fee
Hotel San Carlos offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel San Carlos. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Guatemala City hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurante San Carlos - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Restaurante San Carlos

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 15 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hotel San Carlos offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Property is also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Hotel San Carlos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 233 out of 367 reviews" "
Rating 8 - Good. 89 out of 367 reviews" "
Rating 6 - Okay. 25 out of 367 reviews" "
Rating 4 - Poor. 11 out of 367 reviews" "
Rating 2 - Terrible. 9 out of 367 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

nina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple and cute local hotel that’s not a chain. Loved the restaurant after long days of work you could even get breakfast for dinner. Great hotel and great service.
Stayed 6 nights in Sep 2024

6/10 Okay

Irma, Clinton

Business traveller, Travelled with partner
Liked: Staff & service
Near to my business Noisy, at that time
Stayed 1 night in Aug 2024

10/10 Excellent

Korynth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 4 nights in Aug 2024

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Muy excelente , todo , la habitación, el servicio la hubicacion excelente comida y precio aceptable
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Las facilidades están hermosas y el servicio es de calidad
Stayed 1 night in Aug 2024

8/10 Good

Hermogenes

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A Little disappointed
Personal del hotel no dejaron papel higienico en mi cuarto y tampoco shampoo .
Stayed 2 nights in Aug 2024

8/10 Good

Jose, Bridgeportct

Liked: Cleanliness, property conditions & facilities
Need better running equipment
Stayed 2 nights in May 2024

10/10 Excellent

Edilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely attentive and nice , food and drinks where really good as well as room cleaned daily with fresh towels. Truly enjoyed the serenity in the pool/garden area.
Stayed 4 nights in Jul 2024

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto estaba muy grande y limpio todo estuvo muy bien. Nos encantó
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in convenient location
We stayed in this hotel one night on our way out of Guatemala. It was a nice hotel in a good location for walking around. Service was great. Hotel was clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Travelled with family
Everything was great and the the staff very helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like because everything is available , and there's tons of options that you can choose
Stayed 6 nights in Jun 2024

8/10 Good

Alverta

Stayed 1 night in Jun 2024

6/10 Okay

Olivia AK

Liked: Staff & service
Disliked: Amenities
Not a good representation of Gutemalan cuisine. Room had the minimum necessities and not well kept. Overall the facility needs updates from furniture to bedding, linens, lighting, sitting areas etc.
Stayed 6 nights in Jun 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star VIP service
Top notch hotel in every sense of the world, incredible staff give, very attentive, they made me feel like a VIP customer. Hot water, good fresh food. I can go on and on.... Thank you very much, trust me when I say, I will be back 👍❤️
Stayed 4 nights in Jun 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 2 nights in Jun 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Everyone is very friendly!
Stayed 2 nights in Jun 2024

8/10 Good

Kathy Eddy

Stayed 9 nights in Jun 2024

10/10 Excellent

Jose, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were extremely helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Def will be back
Great property. Great service. Ownership went out of their way to accommodate us. Will be back!
Stayed 1 night in May 2024

2/10 Terrible

Edgar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend 100
Stayed 1 night in May 2024