Hotel Biltmore Guatemala

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Biltmore Guatemala

Down duvets, in-room safe, desk, laptop workspace
Spa
Front of property
Reception
Snack bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    ‪1 min walk‬
  • Plaza Fontabella Shopping Center
    ‪8 min walk‬
  • Avenida Las Américas
    ‪10 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

King Deluxe, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Double Deluxe

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

King Deluxe

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Double Deluxe Garden View

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Hotel Biltmore Guatemala

Hotel connected to the convention center in Zona 10 with free parking
A business center, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and ATM/banking services are onsite.
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Biltmore Guatemala's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self parking, and a business center are available.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor
  • Amenities include a business center, laundry facilities, and a multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco
Public spaces have free WiFi. You'll find a business center on site. The business-friendly Hotel Biltmore Guatemala also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. You'll have access to the outdoor pool and health club at a partner property.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 10 for adults and USD 10 for children
  • Room service available

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was great the hotel it self was good the only complaint I have is the shower it leak water I told them and I was move to another room but it leak not as bed as the first one but it did but overall it was ok
Stayed 26 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the lobby the bathrooms need to have access for wheelchair
Stayed 2 nights in Nov 2024

10/10 Excellent

ROBERTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good options for Business trips
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul, Santa Maria

Travelled with partner
Liked: Cleanliness, amenities
Large room, very nice finishes and bathroom and even have a little gym. Good room service.
Stayed 1 night in Nov 2024

2/10 Terrible

Beatriz

Travelled with family
Disliked: Staff & service
I booked this hotel and I accidentally booked the wrong date, I immediately called to rectify the mistake. They refused to accommodate the new date or give a refund. Poor customer service
Stayed 1 night in Nov 2024

8/10 Good

Ruth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relación calidad precio excelente. Muy limpio, personal amable.
Stayed 2 nights in Nov 2024

8/10 Good

Andre, Brookhaven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hay que mejorar el gimnasio o permitir acceso al de westin, ni que sea por un costo extra.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is lovely, and the staff has been very kind and helpful despite my lack of Spanish knowledge. I appreciate them all very much. I felt very safe and comfortable here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice at a reasonable price. Clean, safe and friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

LUIS

Stayed 2 nights in Nov 2024

10/10 Excellent

Monica, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been recently remodeled, very modern and the staff is vert helpful and corteous.
Stayed 1 night in Nov 2024

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located by airport. Its sister hotel next door has a multitude of amenities and an excellent restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Mariandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está remodelado y muy agradable
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendado, después de remodelación excelente.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Stayed 1 night in Sep 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Deanna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Loved the rooms, very modern and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Freddy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

8/10 Good

marco

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
Good value x money way
Stayed 1 night in Oct 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
,,,
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guatemala, Always beautiful!
I like to stay at the Hotel Biltmore Guatemala. I like the rooms, the staff and their friendliness. I enjoy staying there because it is quiet, very convenient as it is close to shops, restaurants, airport and other points of interest.
Stayed 6 nights in Sep 2024

8/10 Good

Eliahou, Hallandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024