Hotel Biltmore Guatemala

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Biltmore Guatemala

Down duvets, in-room safe, desk, laptop workspace
Reception
Snack bar
Spa
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    1 min walk
  • Plaza Fontabella Shopping Center
    8 min walk
  • Avenida Las Américas
    10 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

King Deluxe

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Deluxe

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

King Deluxe

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Double Deluxe Garden View

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Hotel Biltmore Guatemala

Hotel connected to the convention center in Zona 10 with free parking
A business center, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and ATM/banking services are onsite.
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Biltmore Guatemala's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self parking, and a business center are available.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor
  • Amenities include a business center, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco
Public spaces have free WiFi. You'll find a business center on site. The business-friendly Hotel Biltmore Guatemala also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. You'll have access to the outdoor pool and health club at a partner property.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 10 for adults and USD 10 for children
  • Room service available

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1001 reviews" "
Rating 8 - Good. 254 out of 1001 reviews" "
Rating 6 - Okay. 58 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Otto

Stayed 1 night in Aug 2024

10/10 Excellent

Filomena, Stanton

Travelled with family
Liked: Cleanliness, staff & service
The hotel is clean and safe.
Stayed 1 night in Sep 2024

8/10 Good

jorge, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Horel is small , and nice area. I think a little to expensive, should be around 80 . Convenient to walk around near several restaurants .
Stayed 2 nights in Sep 2024

10/10 Excellent

Angel

Excellent service as always. Marvin from Westin pool gave us an amazing service
Stayed 2 nights in Sep 2024

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are very friendly, this place is very modern and clean , The breakfast is excellent and the guys that service are the greatest .
Stayed 5 nights in Sep 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful room overlooking the pool. The hotel is very well run with happy, helpful and professional staff. There are lots of great restaurants nearby and actual sidewalks! Close to the airport and checkout is 1pm which is nice. Highly recommended, we will be back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024

6/10 Okay

In Chul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't receive all VIP benefits
Stayed 1 night in Aug 2024

10/10 Excellent

Evelin

.
Stayed 1 night in Sep 2024

10/10 Excellent

Yemby

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Aug 2024

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Diego

Stayed 1 night in Aug 2024

10/10 Excellent

Jorge, San Jose

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Parking lot ok and free. Breakfast is not that good, you can find other locations near good and a good price.
Stayed 5 nights in Aug 2024

10/10 Excellent

Harish, Mexico

Stayed 3 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities
Stayed 2 nights in Aug 2024

8/10 Good

Penelope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Alma

Travelled with partner
Liked: Amenities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place Everything in walking distance
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Maria

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The dining area can be improved.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2024

10/10 Excellent

med

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel limpio, seguro, habitaciones bien acondicionadas.
Stayed 4 nights in Aug 2024