Aurora Express

3.5 star property

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Photo gallery for Aurora Express

Classic Quadruple Room, Multiple Beds, Non Smoking
Classic Quadruple Room, Multiple Beds, Non Smoking | Mountain view
Family Room, Multiple Beds, Non Smoking
Family Room, Multiple Beds, Non Smoking
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Diagonal 26, 20-50, Zona 13, Aurora 2, Guatemala City, Guatemala, 1001
  • La Aurora Zoo
    ‪5 min drive‬
  • U.S. Embassy in Guatemala
    ‪7 min drive‬
  • Mundo Petapa
    ‪10 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪13 min walk‬

Room options

Classic Quadruple Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Comfort Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 3 Twin Bunk Beds and 1 Double Bed

Family Quadruple Room, Multiple Beds (202)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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About this property

Aurora Express

Guesthouse in Guatemala City with free parking
Coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are available at this guesthouse. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance.
Aurora Express offers 8 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Aurora Express's great location gets high marks from our customers. During your stay, you'll be within walking distance of La Aurora Zoo. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from La Aurora Zoo and 13 minutes from Paseo Cayala
  • Free airport shuttle service
Aurora Express offers its guests a terrace, tour/ticket assistance, and coffee/tea in a common area. WiFi is free in public spaces. A roundtrip airport shuttle is free (available on request). Aurora Express also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Guatemala City guesthouse.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Weekday local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: USD 7 for adults and USD 7 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Access code

Pets

  • Pets and service animals are not allowed at Aurora Express

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Aurora Express offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Aurora Express Guesthouse Guatemala City
Aurora Express Guatemala City
Aurora Express Guesthouse
Aurora Express Guatemala City
Aurora Express Guesthouse Guatemala City

Aurora Express Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 341 out of 470 reviews
Rating 8 - Good. 64 out of 470 reviews
Rating 6 - Okay. 24 out of 470 reviews
Rating 4 - Poor. 19 out of 470 reviews
Rating 2 - Terrible. 22 out of 470 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Solo estuve por unas horas me funcionó bastante porque estaba cerca del aeropuerto. La metodología de auto servicio estaba buena. Estaba limpio y la cama buen tamaño y muy cómoda.
Stayed 1 night in Nov 2024

10/10 Excellent

Methuna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Well maintained property.
Stayed 1 night in Dec 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property needs a little fixing. The showerhead in the bathroom was not putting a decent amount of water pressure & the hot water in the bathroom faucet was not working plus a window panel was missing in the bathroom and it got a little chilly. But except for that it was a decent place with friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/O
Stayed 1 night in Dec 2024

10/10 Excellent

YUI

Stayed 1 night in Dec 2024

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

ELMER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dolman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked this place because it felt relatively safe. Its located within a gated community so theres a little more sense of security, however, its backyard is a dark forested area. Ive stayed at places within the same community that felt a little lore comfortable. Theres not much staff on hand and no food options in the area, so bring some snacks in case you get hungry. Theres a water dispenser to fill water bottles in the kitchen but thats about it. I also didn't like that i didn't have a key to my room so i didn't want to leave anywhere because i would have had.to leave my room door unlocked. Youll pretty much be on your own through the night because no staff will be there. Overall, i liked the place. Just wish there were a few more food/drink/entertainment options. My room didn't even have a tv so youll probably just be on your phone for entertainment. They do have free wifi
Stayed 1 night in Dec 2024

10/10 Excellent

Jose, Las Piedras

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good value, very clean and spacious room.
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value, very clean and spacious room.
Stayed 1 night in Dec 2024

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend when traveling.
Close to the airport. Safe and comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Elayne, chesapeake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet with a quaint feel unlike a hotel. Owners were very nice and accommodating.
Stayed 1 night in Nov 2024

10/10 Excellent

Ronn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Santiago

Stayed 1 night in Nov 2024

8/10 Good

Evelyn

Stayed 1 night in Oct 2024

10/10 Excellent

Elias

Stayed 4 nights in Nov 2024

8/10 Good

Jose

Travelled with family
Liked: Staff & service, property conditions & facilities
Liked this place, keep coming back to enjoy.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pickup at the airport was great Room great Staff was very helpful a little bit difficult with my poor Spanish, but Google translate helped. Room was was as advertised I would stay here again bc
Stayed 1 night in Nov 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its really close to the airport therefore its very convenient
Stayed 1 night in Oct 2024