2/10 Terrible
rafaela m.
27 Feb 2022
Disliked: Cleanliness
Run! Don’t boom this! I was not allowed in
Like I explained when I called you guys, the morning of the day I was supposed to go, the owner called me and said that she does not rent the apartment for just 2 nights,(even though I had already paid for the whole price) and that I would not be allowed in, unless I paid extra to stay there more nights. She never gave me the check in information. She kept telling me that she would send me to another one of her properties , which was smaller than the one I booked, but would not send me pictures, or work with me with the price. Obviously I did not want to trust someone who would do this. I had the place booked for nearly 1 month in advance and they waited until the day of the trip to tell me this. I am extremely angry and disappointed at VRBO for this. I was told I would get a refund but so far, nothing.
rafaela m.
Stayed 2 nights in Feb 2022