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The Westin Guangzhou

5.0 star property

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Photo gallery for The Westin Guangzhou

Indoor pool, outdoor pool
Exterior
Presidential Suite, 1 King Bed (SW-M)
City view
Indoor pool, outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
6 Lin He Zhong Road, Tian He District, Guangzhou, Guangdong, 510000
  • Taikoo Hui
    ‪2 min drive‬
  • Canton Tower
    ‪5 min drive‬
  • Canton Fair Complex
    ‪9 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪49 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Club Room, 1 King Bed, Non Smoking, City View

Club Room, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (Renewal Suite Twin Bed)

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 1 Bedroom, Non Smoking (Renewal Suite Twin Bed)

  • 69 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking, City View

Club Suite, 1 Bedroom, Non Smoking, City View

Club Suite, 1 Bedroom, Non Smoking, City View

  • 96 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking, City View

View from room

Club Room, 2 Single Beds, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Single Beds, Non Smoking

  • 50.0 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

City view

Deluxe Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 1 Bedroom, Non Smoking

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

View from room

Club Room, 2 Single Beds, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking

View from room

Club Room, 1 King Bed, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, City View

View from room

Room, 2 Single Beds, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Outdoor pool

Hilton Guangzhou Tianhe

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (945)
The price is €82
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Hilton Guangzhou Tianhe

About this property

The Westin Guangzhou

Luxury hotel with 3 restaurants connected to a shopping center in Guangzhou
3 restaurants, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Westin Guangzhou offers 444 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Our customers tell us they can't get enough of the helpful staff at The Westin Guangzhou. During your stay, you'll be connected to a shopping center, and just a quick walk from Waterscape Falls In East Station Plaza. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 2-minute drive from Taikoo Hui and a few minutes from Baiyun Mountain
  • Airport shuttle service available for a fee
The Westin Guangzhou offers its guests a children's pool, an indoor pool, an outdoor pool, and a health club. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A sauna, multilingual staff, and gift shops/newsstands are also featured at the luxury The Westin Guangzhou. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Guangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Seasonal Tastes - This restaurant serves breakfast, lunch, and dinner.
Prego - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Hong Mian - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 for adults and CNY 94 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Hong Mian
  • Lobby Lounge
  • Prego
  • Seasonal Tastes

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Guangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 366.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 188 for adults and CNY 94 for children
  • Airport shuttle fee: CNY 777 per vehicle (one way)
  • Rollaway bed fee: CNY 366.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WePay
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Westin Guangzhou offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Westin
Westin Guangzhou
Westin Hotel Guangzhou
The Westin Guangzhou Hotel Guangzhou
Westin Guangzhou Hotel
Westin Guangzhou
The Westin Guangzhou Hotel
The Westin Guangzhou Guangzhou
The Westin Guangzhou Hotel Guangzhou

The Westin Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 443 out of 858 reviews
Rating 8 - Good. 302 out of 858 reviews
Rating 6 - Okay. 77 out of 858 reviews
Rating 4 - Poor. 23 out of 858 reviews
Rating 2 - Terrible. 13 out of 858 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food in the Chinese restaurant, HongMian. It was a surprise to me the quality of the food as well as the environment as it was a last minute choice for us. I also appreciate the concierge staffs in helping to book dinning for us as we did not have a local mobile number.
Stayed 3 nights in Dec 2024

6/10 Okay

Henry

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wifi is almost non existent and aircon in the room is hot!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ting Hein, Singaproe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Guangzhou East Train station and MRT too.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid room, good amount of space and good value. Location is convenient to nearby malls. I personally really liked the buffet as well!
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
One of the best hotels in the Guangzhou.
Stayed 2 nights in Nov 2024

10/10 Excellent

MANUEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

SWEE MENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Vicky, Milnerton

Business traveller
Liked: Staff & service, property conditions & facilities
Decent hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Jun

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Karapet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, very good hospitality.
Stayed 12 nights in Oct 2024

10/10 Excellent

Shuja, Dubai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel condition is excellent. The rooms are very large with them amazing views of the city. It’s my fourth trip to Guangzhou and the first time that I’m staying at the Westin but for all my future visits I’m certain I’ll be staying only here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

JI YUN, la canada

Business traveller
Disliked: Amenities
I was going on a business trip from the US to China and bought data, but I couldn't use the data in the hotel. I could use the data (The hotel banned its use Data ) It was available for use outside the hotel. (of course, the hotel internet was available but I couldn't use it)
Stayed 5 nights in Sep 2024

10/10 Excellent

Haresh

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
i’ve been staying here for over 10 years on my business trips. it’s like my home in China
Stayed 4 nights in Aug 2024

8/10 Good

King

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough options for dining
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Good, needs a remodel.
It was not bad but hotel could use an upgrade and remodel.
Stayed 2 nights in Jul 2024

8/10 Good

Darsha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean big room, check in experience was not as good but generally still had a decent 2 night stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

calvin

Stayed 1 night in Jul 2024

10/10 Excellent

JI YUN, la canada

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a very rotten smell in the parking lot.
Stayed 5 nights in Jul 2024

8/10 Good

Yu Yap

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Done
Staffs are pleasant, helpful and friendly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ranjit

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located , helpful staff
Stayed 2 nights in May 2024

10/10 Excellent

Krysta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in a good condition. Quite place, smell soo good. The food taste good.
Stayed 2 nights in May 2024

10/10 Excellent

NICULAE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything was excellent.
Stayed 1 night in May 2024

4/10 Poor

Hax

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The hotel location is great, staff are friendl However, even though all the hotel rooms are prohibited smoking, the room is stuffy and smells like a karaoke room. I cannot fall asleep and called the front desk at midnight and asked to change the room, they offered me an air purifier.
Stayed 1 night in May 2024