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Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Grand Suite, Club lounge access, 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Deluxe, Club lounge access, Guest room, 2 Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Deluxe, Club lounge access, Guest room, 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Premier Suite, Club lounge access, 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sheraton Guangzhou Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Taikoo Hui. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.

  • Free WiFi
  • Free self-parking
  • The 4 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body wraps or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from Taikoo Hui and 5 minutes from Baiyun Mountain
  • Airport and train station pick-up shuttle service available for a fee

Property Features

Sheraton Guangzhou Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Sheraton Guangzhou Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Guangzhou Hotel was completed in December 2022. Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 1 building
  • 445 guestrooms or units
  • 33 levels
  • 4 dining venues
  • Conference rooms
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Guangzhou East Railway Station (2.3 km / 1.4 mi)
  • Metro station: Shipaiqiao Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Sheraton Guangzhou Hotel offers 445 accommodations with minibars and a safe. A pillow menu is available. 55-inch LED televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and hairdryers. This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Bene Italian & Seafood – This seafood restaurant serves lunch and dinner.

Daily Social – This buffet restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

& More by Sheraton – On-site lobby lounge. Open daily.

Yue Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Sheraton Guangzhou Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Guangzhou Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - 9144010169154142X5

This property accepts credit cards and cash

Safety features at this property include a deadlock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 9144010169154142X5. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property registry number - 9144010169154142X5
  • Children stay free
  • Service animals not allowed
  • State tax ID - 9144010169154142X5
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night
  • Credit card charges are subject to a surcharge of 100 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guangzhou Sheraton
  • Guangzhou Sheraton Hotel
  • Hotel Sheraton Guangzhou
  • Sheraton Guangzhou
  • Sheraton Guangzhou Hotel
  • Sheraton Hotel Guangzhou
  • Sheraton Guangzhou Hotel Hotel
  • Sheraton Guangzhou Hotel Guangzhou
  • Sheraton Guangzhou Hotel Hotel Guangzhou

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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