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Shangri-La Guangzhou

5.0 star property
VIP Access

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Photo gallery for Shangri-La Guangzhou

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou, Guangdong, 510000
  • Canton Fair Complex
    ‪19 min walk‬
  • Pazhou Pagoda
    ‪2 min drive‬
  • Tianhe Park
    ‪6 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪55 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Single Beds, River View

View from room

Premier Room, 2 Single Beds, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Basic Room, 2 Single Beds, River View

Premium bedding, down duvets, free minibar items, in-room safe

Horizon Deluxe, Basic Room, 2 Single Beds, River View

  • 44 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, down duvets, free minibar items, in-room safe

Premier Room, 1 King Bed, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Basic Room, 1 King Bed, River View

View from room

Horizon Deluxe, Basic Room, 1 King Bed, River View

  • 44 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

View from room

Deluxe Room, 2 Single Beds, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 87 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

View from room

Deluxe Room, 1 King Bed, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Basic Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

Hilton Guangzhou Tianhe

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (938)
The price is €122
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hilton Guangzhou Tianhe

About this property

Shangri-La Guangzhou

Luxury hotel with 6 restaurants connected to the convention center in Guangzhou
This hotel features 6 restaurants, a full-service spa, and a water park (surcharge). Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a 24-hour health club, and a bar/lounge.
Shangri-La Guangzhou offers 704 accommodations with minibars (stocked with some free items) and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court, a 24-hour health club, and a water park (surcharge) with waterslides are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they enjoy the overall property condition at Shangri-La Guangzhou. During your stay, you'll be connected to the convention center, and just a quick walk from Pazhou Ferry Terminal. Features include free WiFi in public areas and free self parking, plus 6 restaurants.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy Asian cuisine with garden views at SE Asia Kitchen & Bar, one of the property's 6 restaurants
  • Splash around at the water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with hot stone massages, body treatments, or body wraps at the spa
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and a steam room
  • Just a 2-minute drive from Canton Fair Complex and 5 minutes from Canton Tower
  • Airport shuttle service available for a fee
Shangri-La Guangzhou offers its guests a full-service spa, a water park (surcharge), and an outdoor tennis court. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 24111 square feet (2240 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the luxury Shangri-La Guangzhou. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

SE Asia Kitchen & Bar - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Wok Too Cafe - This poolside buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
RIBS - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Nadaman - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Summer Palace - Overlooking the pool and garden, this restaurant specializes in Chinese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Italian, Japanese, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • SE Asia Kitchen & Bar
  • Wok Too Cafe
  • RIBS
  • Nadaman
  • Summer Palace

Things to do

  • 24-hour health club
  • Arcade/games room
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Outdoor tennis court
  • Paddleboards on-site
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • A hot tub
  • Steam room
  • Water park access (surcharge)
  • Yoga classes

Family friendly

  • Arcade/games room
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (24111 square feet of space)
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 11 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 750 per vehicle (one-way)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Guangzhou offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Hotel Shangri-la
Guangzhou Shangri-la
Guangzhou Shangri-la Hotel
Hotel Shangri-la Guangzhou
Shangri-la Guangzhou
Shangri-la Guangzhou Hotel
Shangri-la Hotel Guangzhou
Shangri La Guangzhou
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Shangri-La Guangzhou Hotel
Shangri La Hotel Guangzhou
Shangri-La Guangzhou Guangzhou
Shangri-La Guangzhou Hotel Guangzhou

Shangri-La Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 334 out of 567 reviews
Rating 8 - Good. 167 out of 567 reviews
Rating 6 - Okay. 34 out of 567 reviews
Rating 4 - Poor. 13 out of 567 reviews
Rating 2 - Terrible. 19 out of 567 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ann Marie

Stayed 6 nights in Oct 2024

10/10 Excellent

Manjesh, Piscataway

Stayed 1 night in Oct 2024

10/10 Excellent

Lei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love the smell of this hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

BHUPINDER

Business traveller, Travelled with group
Liked: Amenities
Excellent staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony, Marlton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable hotel. Great food and drinks, not as many people spoke English as our previous stays
Stayed 4 nights in Oct 2024

10/10 Excellent

Bhupinder

Liked: Cleanliness, property conditions & facilities
Very beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goog overall
Stayed 5 nights in Oct 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place to stay but a bit far away from center. The room is a bit not upgraded, staffs are extremely nice and useful. The breakfast is really good, a varieties.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
Beautiful hotel with amazing staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High end at its finest
Amazing 5 star service from check-in to check-out. I would highly recommend this hotel to anyone traveling to Guanzhou, China!
Stayed 2 nights in Aug 2024

6/10 Okay

s

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Han Xiong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good definately. Anywhere that u want to travel for a meal or shopping need a transport.Other than that everything is fine
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

reeza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff . Clean and effective service. Management was always helpful.
Stayed 5 nights in May 2024

10/10 Excellent

Maristela, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located for those attending events at the exhibition complex. Comfortable rooms with floor to ceiling river views, an excellent gym, indoor swimming pool. Beautiful outdoor area with a small kids playroom, luxurious gardens and an enormous swimming pool. We had an excellent stay with one caveat: the all day menu at the ground floor cafe' was quite overpriced.
Stayed 1 night in May 2024

10/10 Excellent

Raymond

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my top choice whenever I attend the Canton Fair. The staff, particularly Mona at the front desk, provided exceptional service during check-in. If I could, I would give it 10 stars!
Stayed 2 nights in May 2024

8/10 Good

reeza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff are very good
Stayed 4 nights in Apr 2024

8/10 Good

juan martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Viatcheslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient
Stayed 5 nights in Apr 2024

10/10 Excellent

Hui

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The brand!
Stayed 2 nights in Feb 2024

10/10 Excellent

JIANGSHANSHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Masanori

Stayed 1 night in Jan 2024

10/10 Excellent

Hussien

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the greatest place if u r going to canton fair
Stayed 5 nights in Oct 2023

8/10 Good

Erica

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff need better training; they are not prepared for international trade show as Canton Fair.
Stayed 2 nights in Oct 2023