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Hilton Garden Inn Guangzhou Tianhe

4.0 star property

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Photo gallery for Hilton Garden Inn Guangzhou Tianhe

KING 1BEDROOM JUNIOR SUITE | Living area
Lobby
Lobby
Exterior
KING 1BEDROOM JUNIOR SUITE | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
63, North Guangzhou, Dadao Road, Tianhe, Guangzhou, Guangdong, 510000
  • Baiyun Mountain
    ‪4 min drive‬
  • Beijing Road Pedestrian Street
    ‪9 min drive‬
  • Guangzhou Baiyun International Convention Center
    ‪10 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪44 min drive‬

Room options

View all photos for TWIN GUEST ROOM CITY VIEW

Premium bedding, down duvets, memory-foam beds, in-room safe

TWIN GUEST ROOM CITY VIEW

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for KING 1BEDROOM DELUXE SUITE

KING 1BEDROOM DELUXE SUITE

KING 1BEDROOM DELUXE SUITE

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for KING 1BEDROOM JUNIOR SUITE

KING 1BEDROOM JUNIOR SUITE

KING 1BEDROOM JUNIOR SUITE

  • 38 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for KING GUEST ROOM

KING GUEST ROOM

KING GUEST ROOM

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for KING GUEST ROOM CITY VIEW

Premium bedding, down duvets, memory-foam beds, in-room safe

KING GUEST ROOM CITY VIEW

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for KING ONE BEDROOM SUITE

KING ONE BEDROOM SUITE | View from room

KING ONE BEDROOM SUITE

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for TWIN GUEST ROOM

Premium bedding, down duvets, memory-foam beds, in-room safe

TWIN GUEST ROOM

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for KING ACCESSIBLE ROOM

Premium bedding, down duvets, memory-foam beds, in-room safe

KING ACCESSIBLE ROOM

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Hilton Guangzhou Tianhe

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (942)
The price is €157
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Hilton Guangzhou Tianhe

About this property

Hilton Garden Inn Guangzhou Tianhe

Hotel with free parking, near Baiyun Mountain
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and conference space. Housekeeping is available on request.
Hilton Garden Inn Guangzhou Tianhe offers 263 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Guangzhou Tianhe. During your stay, you'll be within walking distance of Baiyun Mountain. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Baiyun Mountain and 6 minutes from Guangzhou Opera House
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 796 square feet (74 square meters) and includes a conference center. The business-friendly Hilton Garden Inn Guangzhou Tianhe also features a 24-hour fitness center, concierge services, and laundry facilities. Free self parking is available. A complete renovation of Hilton Garden Inn Guangzhou Tianhe was completed in June 2019.

This 4-star Guangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Hilton Garden Inn Guangzhou Tianhe has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 158 for adults and CNY 79 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Children's toys
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Conference centre (796 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Lift (50 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 800 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Donlord International Hotel Guangzhou
Donlord International Guangzhou
Donlord International
Donlord International Hotel
Hilton Garden Guangzhou Tianhe
Hilton Garden Inn Guangzhou Tianhe Hotel
Hilton Garden Inn Guangzhou Tianhe Guangzhou
Hilton Garden Inn Guangzhou Tianhe Hotel Guangzhou

Hilton Garden Inn Guangzhou Tianhe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 52 out of 111 reviews
Rating 8 - Good. 37 out of 111 reviews
Rating 6 - Okay. 8 out of 111 reviews
Rating 4 - Poor. 5 out of 111 reviews
Rating 2 - Terrible. 9 out of 111 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

jungkyu

Stayed 2 nights in Dec 2024

10/10 Excellent

Austine

Liked: Cleanliness, property conditions & facilities
Communication was difficult
Stayed 9 nights in Nov 2024

8/10 Good

Abbas

Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

david, Corona

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Oct 2024

8/10 Good

Chung Leung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No internet for 8 night stay
In summary, I stayed here for 8 nights during the Canton Fair on a business trip, but there was no internet in the building throughout my entire stay and many upset guests. Despite numerous attempts over several days to resolve the issue, it remained unresolved. I requested the manager’s email, but I have yet to receive it. The staff tried to assist but didn’t have the authority to resolve the problem. Breakfast was basically vegetarian, with one option for bacon. Lastly, the room smelled like mold. It was a poor choice on my end. Unlike prior stays at other hotels, this one was very uncomfortable.
Stayed 8 nights in Oct 2024

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities
It far from subway
Stayed 4 nights in Oct 2024

10/10 Excellent

SURAJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estubo muy bien
Stayed 1 night in Oct 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
All was very nice only litle dificult to comunicate onlh one person has very good english
Stayed 5 nights in Oct 2024

4/10 Poor

Alicia

Disliked: Staff & service, amenities, property conditions & facilities
The bed was clean which is the most important part, but the bathroom counters were dirty, the room smelled like wet mildew, towels were old and worn out. Walls are paper thin and you can hear every knock and conversation in the hallways. I would suggest bringing ear plugs. If you try to call front desk or room service, it always takes several tries before they answer, and I was never actually able to order room service when I attempted, as the “person that takes order is not here”. Very old property and the neighborhood is…not great. Doesn’t really have any convenience stores around and the area is extra polluted as it’s more of a workers area with people working on metal/rubber nearby. Don’t be fooled by the Hilton name, you’re just paying Hilton prices and would be better off staying in a local hotel.

8/10 Good

Siow

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Great hotel to stay. Special mention to the front desk staff very helpful in sorting out details and providing any extra help needed. Rooms are spacious enough to be clean and well decorated. However, the bath towels were a bit old and even had holes and were pilling.
Stayed 4 nights in Sep 2024

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Lichang, paramaribo

Liked: Cleanliness, staff & service
It’s in a neighbor with not so much to do in walking distance
Stayed 2 nights in Aug 2024

4/10 Poor

Ki

Stayed 3 nights in Aug 2024

8/10 Good

JAVIER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Its very clean very cozy
Stayed 6 nights in Apr 2024

8/10 Good

YOUNG HEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Fair
We ordered a suite but it is not really a suite, there is no door between living room n bedroom, the carpet is a bit dirty
Stayed 2 nights in Aug 2024

10/10 Excellent

KAUSIK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

WEN CHENG

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Moi Pen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good! Except the hotel address in internet and email is very confusing and misleading! Please look into this! There’s no DaTao road!
Stayed 3 nights in Apr 2024

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

ahmed

Liked: Cleanliness
Stayed 5 nights in Apr 2024