Four Points by Sheraton Guangzhou, Dongpu

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Guangzhou, Dongpu

Lobby
Indoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
Presidential Suite, 2 Bedrooms | Living room
Lobby
Lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Air conditioning
  • Room service

Explore the area

Map
No. 1 Jing Ying Road, Hui Cai Road, Dongpu, Tian He District, Guangzhou, Guangdong, 510660
  • Guangdong Olympic Stadium
    3 min drive
  • Tianhe Park
    5 min drive
  • Pazhou Pagoda
    8 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    53 min drive

Room options

Presidential Suite, 2 Bedrooms

  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Non Smoking

  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Guangzhou, Dongpu

Luxury Guangzhou hotel in Tianhe with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Four Points by Sheraton Guangzhou, Dongpu offers 296 accommodations with minibars and safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
During your stay at Four Points by Sheraton Guangzhou, Dongpu, you'll be close to Canton Fair Complex. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy Chinese cuisine while dining at China Spice
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 8 minutes by car from Canton Fair Complex and 12 minutes from Canton Tower
  • Airport shuttle service available for a fee
Four Points by Sheraton Guangzhou, Dongpu offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 6 meeting rooms are available. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Four Points by Sheraton Guangzhou, Dongpu. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Guangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
China Spice - This restaurant specializes in Chinese cuisine.
The Eatery - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lounge - This bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 196 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • China Spice
  • The Eatery
  • The Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 110
  • Lever door handles
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Guangzhou, Dongpu

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 196 per person
  • Airport shuttle fee: CNY 650 per vehicle (one-way, maximum occupancy 15)
  • Airport shuttle fee per child: CNY 650 (one-way)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dongpu
Dongpu Guangzhou
Four Points Sheraton Dongpu
Four Points Sheraton Dongpu Hotel
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Guangzhou Sheraton Four Points
Sheraton Dongpu
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Four Points by Sheraton Guangzhou, Dongpu Hotel
Four Points by Sheraton Guangzhou, Dongpu Guangzhou
Four Points by Sheraton Guangzhou, Dongpu Hotel Guangzhou

Four Points by Sheraton Guangzhou, Dongpu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 138 reviews" "
Rating 8 - Good. 60 out of 138 reviews" "
Rating 6 - Okay. 6 out of 138 reviews" "
Rating 4 - Poor. 4 out of 138 reviews" "
Rating 2 - Terrible. 3 out of 138 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Namya

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel for Westerners visiting Guangzhou.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Shaohua

Stayed 1 night in May 2024

10/10 Excellent

TSZ YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staying for privacy
3rd time staying in this hotel, not very close to any metro, only by taxi. But the service and room is really good, nice maintanance, room service and privacy. If going GZ after will definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Welton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to provide top notch service. Sally, Jason, Tammy, Jimi, Luca and Kenny and others that I didn’t catch their names made our stay wonderful. Next time in Guangzhou we will definitely only chose the Four Points by Sheraton in Dongpu.
Stayed 13 nights in Oct 2023

8/10 Good

Miguel

Stayed 5 nights in Oct 2023

8/10 Good

Ambika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 4 nights in Oct 2023

8/10 Good

THANH TRUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The metro is a little further to walk for me.
Stayed 8 nights in Aug 2023

8/10 Good

Madeleine-Friederike

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

MAKEDA ANCAR

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 6 nights in Nov 2019

8/10 Good

Patient Victor

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
My appreciation about the hotel
It is a very good hotel. But one thing is, the majority of its personals don't speak another language a part from Chinese. Even English is difficult for their servers. Also, they don't have Cotton swab, toothpick, weighing machine in the bedroom. They are also far from the business center. These are the few things I found anormal with them. A part from these, all things were good with them. I recommand this hotel to others.
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Family vacation. Location is not central but taxis are available to take you to where ever and inexpensive.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Tarja, Jakarta

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice neighbourhood with a lot of restaurants to choose. just by walking 10 minutes to new ikea mall. The staffs are very helpful..i will come again next time.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities and location
Stayed 3 nights in Oct 2019

10/10 Excellent

Cam, Calgary , Alberta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel, staff were excellent and did so many things to make this a great experience,
Stayed 4 nights in Apr 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

8/10 Good

Kwong Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in a convenient location for me. Hotel staffs are nice and friendly. A good business hotel.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not four out of four points
Location is fairly remote from anywhere although a ten minute walk can get you to the metro. Food in their restaurant was expensive. Concierge staff had poor English and appeared not to work well with each other as a team.
Stayed 1 night in Mar 2019

10/10 Excellent

Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good in China
Service in China is always exceptionally good . Need more English tv Chanel’s tho .
Stayed 7 nights in Nov 2018