Hotel Luna

3.5 star property

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Photo gallery for Hotel Luna

Desk, blackout curtains, iron/ironing board, free WiFi
Front of property
Terrace/patio
Desk, blackout curtains, iron/ironing board, free WiFi
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Jardín de la Unión No. 8, zona centro, Guanajuato, GTO, 36000
  • Union Garden
    ‪1 min walk‬
  • Juarez Theater
    ‪1 min walk‬
  • Alley of the Kiss
    ‪6 min walk‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪45 min drive‬

Room options

Deluxe Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Luxury Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Luna

Hotel with free breakfast, a short walk to Alley of the Kiss
A restaurant, a bar/lounge, and laundry facilities are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a porter/bellhop are onsite.
Hotel Luna offers 21 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Luna. During your stay, you're just a quick walk from Alley of the Kiss. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Conde Rul, a family restaurant that serves international cuisine
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Steps from Union Garden and Church of San Diego
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Hotel Luna also features tour/ticket assistance, laundry facilities, and a front-desk safe. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Guanajuato hotel.

Guests are served free cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Conde Rul - This family restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Bar Luna Tradicional - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Luna Tradicional
  • Conde Rul

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 700 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Hotel Luna offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Hotel Luna Guanajuato
Luna Guanajuato
Hotel Hotel Luna Guanajuato
Guanajuato Hotel Luna Hotel
Luna
Hotel Hotel Luna
Hotel Luna Hotel
Hotel Luna Guanajuato
Hotel Luna Hotel Guanajuato

Hotel Luna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 161 out of 286 reviews
Rating 8 - Good. 73 out of 286 reviews
Rating 6 - Okay. 30 out of 286 reviews
Rating 4 - Poor. 14 out of 286 reviews
Rating 2 - Terrible. 8 out of 286 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Only issues were not enough outlets, but its Mexico and a older property. Also the remote for the mini split had no readable buttons they had rubbed off so we couldn't turn on the heat if we had wanted to. But overall very nice property and great service. Breakfast at the hotel restaurant was delicious.
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of everything. Easy walking distance to most everything. Clean and quiet. Only issue not enough outlets to plug in electronics.( But its Mexico) I would stay here again. Absolutely beautiful property.
Stayed 1 night in Dec 2024

10/10 Excellent

GONZALO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly, great environment.
Stayed 2 nights in Aug 2024

8/10 Good

Kathi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are smal but quaint. Beds are hard. Helpful staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Benigno, anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything. Good value.
Stayed 2 nights in Oct 2024

8/10 Good

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent staff. Luis was the best! It’s just very very very loud from the music in the plaza. If you have a balcony, bring good earplugs. Also, comes with breakfast, you can choose anything from the menu :)
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great CENTRAL spot.
Great hotel, decorated in a beautiful old world charm. Nice large, clean rooms with good bathrooms. Potentially loud if the street parties go late, maybe I would avoid on holiday weekends, but no caveats otherwise. Great included breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Barth

Travelled with family
The only problem too many stairs
Stayed 3 nights in Oct 2024

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nearby.
Stayed 1 night in Oct 2024

10/10 Excellent

Maryjane

Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvia

Stayed 1 night in Oct 2024

10/10 Excellent

Lowell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Guanajuato Festival
The location of the hotel was in the plaza and was in walking distance to many sites and restaurants. The staff members were friendly and the breakfast was good. The bed was quite firm and the room overall was quaint and adequate. The lobby and balcony areas were beautiful.
View of the hotel and plaza from the hilltop nearby
Lobby and balcony
Lobby and balcony Chandelier
Lobby staircase
Stayed 4 nights in Oct 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and felt safe here.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Broken toilet in room #18
This is an older hotel and we were not expecting everything to be like new by the toilet was poorly maintained and stopped working mid stay. They had no maintenance staff that can fix this during our stay. We had to resort to taking a pitcher from the downstairs bar to manually flush the toilet. We were offered no credit back from our stay by the staff. We should not have to pay for the second night of our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and the place is very safe and well located.the room service was excellent and very clean.
Stayed 4 nights in Aug 2024

6/10 Okay

Alfredo

Stayed 1 night in Aug 2024

10/10 Excellent

Herson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único que si podrían cambiar son los colchones de las camas y almuadas
Stayed 4 nights in Aug 2024

8/10 Good

Gabriela

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Ariana, Norwalk

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms were nice. But they could be cleaned a little better
Stayed 4 nights in Jul 2024

10/10 Excellent

Sal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Evita

Travelled with family
Liked: Cleanliness, property conditions & facilities
I felt we got unfairly charged when we got there and there were extra charges for breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
“The staff was very friendly, and Manager Luis gave us really good tips and told us how to get around the city.”
Stayed 4 nights in Jun 2024