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Hotel Grand Guanajuato

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grand Guanajuato

Exterior
Reception
Deluxe Room
Lobby
Deluxe Studio Suite

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Positos 37, Colonia Centro, Guanajuato, GTO, 36000
  • Diego Rivera Museum
    1 min walk
  • La Paz Square
    3 min walk
  • Universidad de Guanajuato
    3 min walk
  • León, Guanajuato (BJX-Del Bajío)
    37 min drive

Room options

View all photos for City Studio

City Studio

City Studio

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room

Classic Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from room

La Vista Hotel

Parking included
Free WiFi
Housekeeping
24/7 front desk
3.8 out of 5, Good, (134)
The price is €55
for 1 night
includes taxes & fees
9 Dec - 10 Dec
La Vista Hotel

About this property

Hotel Grand Guanajuato

Guanajuato hotel in Zona Centro with a rooftop terrace and a 24-hour front desk
A rooftop terrace, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Grand Guanajuato offers 30 accommodations with portable fans. 43-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Grand Guanajuato, you're just a quick walk from Diego Rivera Museum. Enjoy features like free WiFi in public areas and a rooftop terrace.
  • Free WiFi
  • Services include tour or ticket assistance
  • Steps from Diego Rivera Museum and Ninteenth Century Museum
As a guest of Hotel Grand Guanajuato, you'll find a rooftop terrace and tour/ticket assistance. WiFi is free in public spaces.

This Guanajuato hotel is smoke free.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • This property does not have any lifts

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Portable fan

Bathroom

  • Shower
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand Guanajuato

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Grand Guanajuato Hotel
Hotel Grand Guanajuato Guanajuato
Hotel Grand Guanajuato Hotel Guanajuato

Hotel Grand Guanajuato Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 117 reviews" "
Rating 8 - Good. 32 out of 117 reviews" "
Rating 6 - Okay. 19 out of 117 reviews" "
Rating 4 - Poor. 14 out of 117 reviews" "
Rating 2 - Terrible. 12 out of 117 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service
Los chicos fueron súper eficientes y amables. Me dejaron una canastita de dulces típicos y una notita de felicitaciones, ya que les mencioné que estaba celebrando mi cumpleaños. La vista desde la terraza fue muy bella y las habitaciones también estuvieron bien. El único detalle fue que el wifi estaba un poco lento, pero en general fue una estación agradable. ¡Muchas gracias!
Stayed 1 night in Aug 2024

8/10 Good

Sumara

Travelled with group
Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Samy

Travelled with family
hotel bien, aunque faltan opciones para poner maletas, ropa, o estuches que no hay suficiente espacios para colocar cosas
Stayed 4 nights in Mar 2024

4/10 Poor

Jose, Houston

Travelled with family
Disliked: Staff & service, amenities
Rooms do not have a/c so the room are not very cold. I understand that the average temperature at night in GTO is around 48 degrees at night but if you do not have windows good luck. The hotel staff is ok but they did not help to yield a cab on our last day as we needed a ride to the parking. The hotel does not have on-site parking but they do cover the parking that’s about 1.5 miles away (first come first serve). Other than that stay was ok. I will definitely stay elsewhere next time.
Stayed 4 nights in Mar 2024

6/10 Okay

William, Calgary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Property kept in good condition. Unfortunately they host large groups of teenagers who hangout in common spaces outside of rooms and are loud all night, right outside your door.
Stayed 7 nights in Jan 2024

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet wasn’t working, there’s no safe parking around and no available transportation if you go on holidays
Stayed 1 night in Dec 2023

4/10 Poor

JUAN, SAN JOSE

Disliked: Staff & service, amenities, property conditions & facilities
I liked the roof top balcony but i didn't like that there wasn't A/C in the room. Also laundry wasn't available at the hotel and staff couldn't tell me where a neae by laundry was which was very frustrating and stressing out where to wash my clothes at
Stayed 3 nights in Apr 2023

2/10 Terrible

Juvenal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Apr 2023

4/10 Poor

Gabriela

Disliked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

isis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The name of the hotel in expedia is not the same in the property so got lost for several minutes.
Stayed 1 night in Jan 2023

4/10 Poor

Daniel, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2022

8/10 Good

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked an AC unit
Stayed 1 night in Aug 2022

4/10 Poor

Claudia

Travelled with family
Disliked: Staff & service, room comfort
Bad service, little amenities, highly priced.
Well google has it as a 4-star hotel, other websites have it as a 3-star, but in all honesty, it was more like a 1–2-star hotel. At $124 US Dollars a night, I would expect a lot more. The room was very little & no view. No iron in room you must walk downstairs to get an iron and leave your ID, no cups or glasses in room to drink water, I felt like I was in a hostel and not a hotel. Upon checking out the front desk I asked if I could bring back down the iron? Front desk does not really like getting up or calling housekeeping for simple things.
Stayed 2 nights in Dec 2021

4/10 Poor

Roberto

Travelled with family
Disliked: Amenities, property conditions & facilities
Outside the hotel we couldn't even find it since the sign says Hotel REAL Guanajuato maybe a move to trick people to keep visiting them after millions of bad reviews with their real name account. Just arriving into the room, the bathroom seemed like a joke, sandblasted glass wall and door into the room with no privacy at all. The sink was so small that washing your teeth will leave all the bathroom floor wet. Shower size was ok however there was no place to put anything, even the toilet paper was just sitting on the toilet tank and in the shower soap had to be placed in a little edge of a window. The beds where crooked, i know we where in Mexico but you don't have to sleep inside a taco shell just because of it. Sheets and covers of the lowest quality I've ever seen. Towels where as rough as 50 grit sand paper. But the worst part is at night when you notice the room is just over the front desk and you have a window without even a curtain just looking over it. You can hear every conversation they have mostly with other angry guests, my mother even opened the window and asked them to lower their voice from our room. But that is not the only problem with that window, also all the light from the front desk and hall leaks trough it so your room is never dark. I know this hotel may have other units with less problems but this is what we got at Suite number 6 so if you cant avoid staying at this property at least try to avoid this room.
Stayed 2 nights in Dec 2021

2/10 Terrible

Asucena

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty room
Stayed 1 night in Dec 2021

2/10 Terrible

Fabian

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not worth it. "parking" for the property is actually out of the city and there's not even a parking spot for you to check in. I had to walk half a mile with my bags from a public parking as the hotel doesn't have a single parking space. Hotel staff had a party on the lobby the entire night and kept me up, (not other guests, the actual guy manning the lobby was drinking and talking to some friends all night). Couldn't get a even a night's sleep. And the photos? yeah, those are completely not the rooms you'll be staying at, furniture, flooring, bedding, all completely different and terrible.
Stayed 1 night in Nov 2021

6/10 Okay

Miguel De

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sin comentarios
Stayed 1 night in Oct 2021

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is nice and it is located in a good area, personally, I don't like that they didn't give me the room you select, I understand clearly that it can't be like that literally, I mean that I expected a better room, they could put the true images and so we could trust, because for the price there is no problem. There is good service.
Stayed 1 night in Sep 2021

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Curtains Missing and wrong wifi passwords.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel gran Guanajuato
Location was very good. No windows in room. Door to restroom was see through. Restroom Sink overflowed, got clogged and overflowed onto floor. Bed Sheets were extremely thin, see through. They kept our luggage for no additional fee. We have stayed at this hotel before and never had any problems.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The fist staff was helpful
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my stay, had good rest. Only downside doesn't have elevator. But the view is great on terraces. Perfect location, walking distance to main attractions. Staff was excellent 👌 highly recommended.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that i didnt like is the bed, was not comfortable to my expectations and the pillow is not the best
Stayed 3 nights in May 2021