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Hotel Chocolate Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Chocolate Suites

Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)
Terrace/patio
Junior Suite, 1 King Bed, Terrace, City View (Delafee) | Bathroom
Restaurant
City view from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Callejon de Temezcuitate # 1-B, Colonia Centro, Guanajuato, GTO, 36000
  • Union Garden
    6 min walk
  • Juarez Theater
    6 min walk
  • Basilica of Our Lady of Guanajuato
    7 min walk
  • León, Guanajuato (BJX-Del Bajío)
    25 min drive

Room options

View all photos for Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)

Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)

Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Business Quadruple Room, 2 Double Beds, City View (Marcolini)

Business Quadruple Room, 2 Double Beds, City View (Marcolini)

Business Quadruple Room, 2 Double Beds, City View (Marcolini)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Leonidas)

Standard Room, 1 King Bed, Non Smoking (Leonidas)

Standard Room, 1 King Bed, Non Smoking (Leonidas)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)

Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)

Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)

Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)

Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Design Room, 1 Double Bed, Non Smoking (Totel)

Design Room, 1 Double Bed, Non Smoking (Totel)

Design Room, 1 Double Bed, Non Smoking (Totel)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Terrace, City View (Delafee)

Junior Suite, 1 King Bed, Terrace, City View (Delafee)

Junior Suite, 1 King Bed, Terrace, City View (Delafee)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Non Smoking (Noka)

City Room, 1 King Bed, Non Smoking (Noka)

City Room, 1 King Bed, Non Smoking (Noka)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)

Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)

Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Hotel San Diego

Free WiFi
Restaurant
Bar
Room service
4.3 out of 5, Excellent, (1007)
The price is €66
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hotel San Diego

About this property

Hotel Chocolate Suites

Guanajuato hotel in Zona Centro with free valet parking and a 24-hour front desk
A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are onsite.
Hotel Chocolate Suites offers 8 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. This Guanajuato hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Hotel Chocolate Suites, you're just a quick walk from Museo Iconográfico del Quijote. Free WiFi in public areas, free valet parking, and a restaurant are available.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Museo Iconográfico del Quijote and 6 minutes by foot from Don Quijote Iconographic Museum
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Chocolate Suites. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Guanajuato hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.
Hotel Chocolate Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a carport and a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–1:00 PM: MXN 65-200 for adults and MXN 65-200 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in reception
  • Romance packages available
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 250.50 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 200 for adults, and MXN 65 to 200 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hotel Chocolate Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Chocolate Suites Guanajuato
Chocolate Suites Guanajuato
Chocolate Suites
Hotel Chocolate Suites Hotel
Hotel Chocolate Suites Guanajuato
Hotel Chocolate Suites Hotel Guanajuato

Hotel Chocolate Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 82 out of 201 reviews" "
Rating 8 - Good. 74 out of 201 reviews" "
Rating 6 - Okay. 17 out of 201 reviews" "
Rating 4 - Poor. 13 out of 201 reviews" "
Rating 2 - Terrible. 15 out of 201 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jr

Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Jenaro

Liked: Cleanliness, staff & service, property conditions & facilities
Todo
Stayed 1 night in May 2024

10/10 Excellent

Cristina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Airi

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

JAVIER

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024

6/10 Okay

Hans

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
It says coffee and tea in common area. No coffee or tea in common area. It says courtesy shuttle. Then they tried to charge the taxi rate for the shuttle' Here is what courtesy shuttle means. Yes, complimentary and courtesy mean free. Yes, it sounds fine to say courtesy shuttle or complimentary bus. Complimentary and courtesy mean that they are provided for their customers, not for everybody. They are free to the customer, not to the person who happens to walk in from the street.
Stayed 5 nights in Mar 2024

10/10 Excellent

Julio, San Bernardino

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the main areas of Guanajuato. Excellent view of the city - day or night.
Stayed 5 nights in Feb 2024

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view. Staff helpful in answering any question you might have. Would stay there again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 4 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service
The views were gorgeous. The area was nice. The room was very outdated and had no windows. Made no sense to book this place and have a room without views. The staff was nice. Clean property but definitely needed a renovation
Stayed 2 nights in Sep 2023

6/10 Okay

jose luis

Stayed 3 nights in Sep 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small parking lot on a weekend but view was awesome.
Stayed 4 nights in Mar 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a good time at this place, very clean and confortable, nice view and great food at the restaurant, you definitely won’t have the newest and the most modern amenities but overalls it was great
Stayed 4 nights in Oct 2022

2/10 Terrible

Neris, Reseda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did like only the view. Did not like: Not knowing that this hotel has two locations one in the downtown (DT) and another away from downtown. Both locations required a LOT of steps to climb. The hotel away DT has a cliff as an entrance no handrails to hold yourself to go down. My friend aunt fell and hurt her knee when we arrived. Most of the staff showed indifference about the event. Dusted and old furniture. Rusty windows without lock dirty and mold bathroom. We were charged $12.50 for an stain Towel that we never saw to verify the issue. Downtown hotel required A LOT of steps to climb. This building still in construction. Beds were old and cranky on both locations.
Stayed 2 nights in Jul 2022

6/10 Okay

Laura

Travelled with group
Disliked: Amenities
The room had little or no hot water, tan out of toilet paper at night. The door key did not lock the door from the outside. I was disappointed and the manager offered no discount
Stayed 2 nights in Jan 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Probably one of the best views of Guanajuato,they shuttle for free to the town
Stayed 2 nights in Nov 2021

2/10 Terrible

Nadia

Stayed 2 nights in Aug 2021

4/10 Poor

Lee

Stayed 6 nights in Aug 2021

4/10 Poor

Jose

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2021

4/10 Poor

Hector

Disliked: Staff & service, property conditions & facilities, room comfort
Roach in my coffee
I would not recommend this hotel, the room that we booked was not what was on the picture of the room here in Hotels.com. No daily house cleaning, the bed was made but the towels were not changed nor soap, nor shampoo. When I requested clean towels, it took them about 20 minutes to get towels. No coffee maker in the room, if you wanted coffee you would have to go to the reception area at a certain time. We got coffee in the reception area on our first night it was good, but the next morning I requested coffee and they brought it to my room with toast. When I drank the coffee it had a ROACH in the coffee, so I told the staff and they did nothing. So disappointing. The rooms are not sound proof, we could hear everything that is being said in the reception area, plus we can hear all the foot steps, and also we could he the parking area. They offer free transportation to the center of the city and back, but if you want to come back to the hotel from downtown you need to be at a certain corner 11am, 4pm , 8pm or 11pm..well we stood at the street corner at 8pm, but called prior to 8pm to make sure they will show up and they told me yes....the driver arrived at 8:20pm, we stood in the cold for 20 minutes. Then the next night we requested the driver to pick us up at 10pm (which it has a cost of $50 pesos which they told us and we were fine with that), so they told me that it would be 10 minutes, but it took about 20 minutes to pick us up. I do not recommend this hotel.
Stayed 2 nights in Feb 2021

4/10 Poor

Martha

Disliked: Property conditions & facilities, room comfort
READ before booking
*READ this review before booking* I was excited about staying at this hotel mainly because of the views and price. I was disappointed with several things about this hotel, so here is my list: 1. Staff was OK, but not everyone was wearing a mask at all times. 2. Housekeeping was OK. A bit late to come into our room to clean it, so we were already there after a long morning walk into the city. 3. Our room was literally next to the lobby (a horrible place to be). It was VERY noisy at all times. We had a very hard time to go to sleep at night. 4. During the night, we could smell cigarette smoke coming from the lobby. So not quite a "smoke free" place. 5. The room had no frames or anything on the walls, which made it seem like unfinished. 6. Parking was on-site and was free for guests, but the area is so small that you have to leave your car keys so they can move it around if needed. I was not comfortable leaving my car keys for someone to may be move it, especially during COVID times. The only thing I liked about the hotel was the view and the coffee we had in our continental breakfast. If I were you, I will look into another hotel. I will definitely not stay at this hotel again.
Stayed 2 nights in Jan 2021