Hotel Chocolate Carruaje

4.5 star property

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Reception
Reception
Reception
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Breakfast, lunch, dinner served; Mexican cuisine, pool views

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Pool
  • Spa
  • Pet-friendly

Explore the area

Map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020
  • Alley of the Kiss
    ‪4 min drive‬
  • Mummies Museum
    ‪5 min drive‬
  • Juarez Theater
    ‪5 min drive‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪36 min drive‬

Room options

Family Room

  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Quadruple Room

  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Chocolate Carruaje

Luxury hotel with free breakfast connected to the convention center in Guanajuato
Along with an outdoor pool, this hotel has a restaurant and a poolside bar. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Change of towels is available on request.
Hotel Chocolate Carruaje offers 50 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
With your stay at Hotel Chocolate Carruaje, you're connected to the convention center and just a quick walk from El Nopal Mine. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Enjoy Mexican cuisine at Las Carretas, a family restaurant with pool views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from El Nopal Mine and 7 minutes by foot from Macrocenter I
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square meters) and includes a conference center. An outdoor pool, a rooftop terrace, and spa services are also featured at the luxury Hotel Chocolate Carruaje. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Guanajuato hotel.

Guests are served free continental breakfast daily from 7:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Las Carretas - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:00 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Las Carretas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (323 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per day, plus a deposit of MXN 1000 per stay
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato

Hotel Chocolate Carruaje Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 8 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

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