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Krystal Urban Guadalajara

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Urban Guadalajara

Junior Suite, 2 Double Beds
Lobby sitting area
Exterior
Room service – dining
Property entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
  • Los Arcos de Guadalajara
    7 min walk
  • Applicant Service Center
    11 min walk
  • Avienda Chapultepec
    15 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    33 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Krystal Urban Guadalajara

Hotel with free parking, near US Consulate General Guadalajara
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center. Housekeeping is available on request.
Krystal Urban Guadalajara offers 140 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Krystal Urban Guadalajara. During your stay, you're just a quick walk from Los Arcos de Guadalajara. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from US Consulate General Guadalajara and a few minutes from Minerva Roundabout
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Urban Guadalajara. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Guadalajara hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.
Krystal Urban Guadalajara has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 295 for adults and MXN 170 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 295 for adults and MXN 170 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Krystal Urban Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 883 out of 1332 reviews" "
Rating 8 - Good. 267 out of 1332 reviews" "
Rating 6 - Okay. 103 out of 1332 reviews" "
Rating 4 - Poor. 41 out of 1332 reviews" "
Rating 2 - Terrible. 38 out of 1332 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lyana

Stayed 4 nights in Aug 2024

10/10 Excellent

José A

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Claudia, DENTON

Stayed 4 nights in Aug 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hector Manuel

Stayed 4 nights in Sep 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose Roberto

Disliked: Cleanliness, property conditions & facilities
Mi habitación tenía una gotera sobre la cama
Stayed 1 night in Sep 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 2 nights in Aug 2024

10/10 Excellent

Rojelio, DALTON

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a very safe area. Infront of a mall with all the amenities you need and close to other attractions.
Stayed 3 nights in Aug 2024

10/10 Excellent

chris, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Enrique Jr

Liked: Staff & service, property conditions & facilities
Very attentive staff Isahi is a true professional glad I chose this hotel as it was my first time coming to GDL.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roberto, Salinas

Stayed 2 nights in Jul 2024

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was absolutely wonderful in every way! Give them a raise!! I will return
Stayed 2 nights in Aug 2024

10/10 Excellent

Octavio Ernesto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

German

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Cesar Omar

Liked: Staff & service, room comfort
Everything was amazing, except the bed sheets were a little dirty, and the condition of the room seemed poorly maintained.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. Top rating all around. Highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple and practical
great place, staff was super friendly. would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can do pretty much anything just walking around
Stayed 4 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come to visit our family a lot in Guadalajara and this was the first time we stayed here. We absolutely loved it. The staff was incredible, location was great and the hot itself was clean! This is going to be our go to hotel from now on.
Stayed 3 nights in Jul 2024

8/10 Good

Javier

Stayed 2 nights in Jul 2024