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Hotel Portonovo Plaza Centro

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Portonovo Plaza Centro

Superior Doble
Desk, iron/ironing board, free WiFi, bed sheets
32-inch LCD TV with cable channels, TV
Reception
Shower, free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100
  • Plaza de Armas
    ‪9 min walk‬
  • Teatro Diana
    ‪10 min walk‬
  • Guadalajara Cathedral
    ‪10 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Doble

Superior Doble

Superior Doble

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

Standard Queen

Standard Queen

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior King

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hotel Plaza Genova Centro

Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1025)
The price is €33
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Hotel Plaza Genova Centro

About this property

Hotel Portonovo Plaza Centro

Hotel with free valet parking, near Guadalajara Cathedral
This smoke-free hotel features a restaurant, a 24-hour business center, and a business center. Free WiFi in public areas and free valet parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk.
Hotel Portonovo Plaza Centro offers 60 accommodations with complimentary bottled water and irons/ironing boards. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Portonovo Plaza Centro. During your stay, you're just a quick walk from Plaza de los Mariachis. Features include free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • 10 minutes by foot from Guadalajara Cathedral and a 4-minute drive from US Consulate General Guadalajara
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 150 square feet (14 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portonovo Plaza Centro. Free self parking and valet parking are available.

This 3.5-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Portonovo - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 150 for adults and MXN 90 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Portonovo

Conveniences

  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (150 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 90 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara

Hotel Portonovo Plaza Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 342 out of 1003 reviews" "
Rating 8 - Good. 294 out of 1003 reviews" "
Rating 6 - Okay. 207 out of 1003 reviews" "
Rating 4 - Poor. 78 out of 1003 reviews" "
Rating 2 - Terrible. 82 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and good pricing.
Stayed 4 nights in Oct 2024

6/10 Okay

Roberto

Liked: Cleanliness
That room they don’t clean very good
Stayed 3 nights in Oct 2024

2/10 Terrible

Aide

Disliked: Cleanliness, amenities, property conditions & facilities
No me gustó este hotel tuvimos muchos percances si lo solucionaron pero no volvería a quedar allí!!
Stayed 1 night in Sep 2024

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Rafael

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The smell was terrible and dirty water I have a video to proof the dirty water real nasty
Stayed 7 nights in Aug 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness of staff
Stayed 3 nights in Aug 2024

2/10 Terrible

Elias

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room assigned upon arrival was not what was advertised in the website at the time of booking online. Our assigned room was very small, poorly lit, and smelled bad. When we inquired to change or upgrade our room, the front desk staff was not courteous or accommodating. They claimed that that was our assigned room and no changes could be made. For these reasons, we left the hotel the next day and searched for another place to stay.
Stayed 6 nights in Jul 2024

6/10 Okay

ELIZABETH ENID BERRIOS

Son muy buenos pero las facilidades constantemente tienen problemas por ejemplo el aire acondicionado apaga y prende solo, el agua se acabó mientras me daba una ducha nos cambiaron de habitación 2 veces pero de todo lo demás no me quejo
Stayed 7 nights in Jun 2024

4/10 Poor

Verónica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Fuerte olor a drenaje
Stayed 1 night in May 2024

6/10 Okay

PATRICIA

Stayed 2 nights in May 2024

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in May 2024

2/10 Terrible

John Daniel

Stayed 12 nights in Feb 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, I have no complaints.
Stayed 2 nights in May 2024

4/10 Poor

Javier

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Emilio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the hotel was clean and everything was very good, but I confused the name of the hotel with another one that had almost the same name and was in the center and I couldn't cancel.
Stayed 1 night in Apr 2024

10/10 Excellent

Yaracet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Mar 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

V GABRIEL

Stayed 3 nights in Feb 2024

6/10 Okay

Rosa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel provided the basics, a room, a bed, and breakfast. The bathrooms did not have outlets so you had to dry your hair in the bedroom but there were not outlets except the one by the lamp, thus no access to mirror. The hot water was hit and miss. Sometimes yes sometimes no. On the last day we had no water period. The staff was friendly. We had an ironing board but no iron but they provided an iron when we requested it. We were able to walk to the town center which was convenient.
Stayed 2 nights in Dec 2023

8/10 Good

Roberto

Stayed 3 nights in Dec 2023

8/10 Good

marton

Liked: Amenities
Simple hotel with friendly staff in the city center
Stayed 7 nights in Nov 2023

10/10 Excellent

RICARDO

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, friendly staff. One downside is the area around hotel. Abandoned buildings around. But a few blocks away you can find a very good dining spots. And close (10 minutes) to the city center. Overall good hotel for the price.
Stayed 3 nights in Nov 2023

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023