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Hotel Olá Chapultepec

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Olá Chapultepec

Reception
Exterior
Terrace/patio
Arcade
City view from property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Av. Chapultepec Nte. 20A, Ladrón de Guevara, Americana, Guadalajara, Jal., 44600
  • Avienda Chapultepec
    1 min walk
  • US Consulate General Guadalajara
    7 min walk
  • Applicant Service Center
    13 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    35 min drive

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Similar properties

Reception
Hotel Antré Chapultepec
Parking included
Free WiFi
Restaurant
Bar
4.8 out of 5, Exceptional, (855)
The price is €70
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Antré Chapultepec

About this property

Hotel Olá Chapultepec

Art Deco Guadalajara hotel in Zona Minerva with a 24-hour front desk
A business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a convenience store are onsite. Housekeeping is available on request.
Hotel Olá Chapultepec offers 78 air-conditioned accommodations with blackout drapes/curtains. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Hotel Olá Chapultepec. During your stay, you're just a quick walk from Avienda Chapultepec. Free WiFi in public areas, a business center, and a roundtrip airport shuttle (surcharge) are available.
  • Free WiFi
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Steps from Avienda Chapultepec and 7 minutes by foot from US Consulate General Guadalajara
  • Airport shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, meeting rooms, and coworking spaces. An airport shuttle (available 24 hours) is available for a fee. A library, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Olá Chapultepec.

This Art Deco Guadalajara hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free 24 hours off-site parking within 722 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Corner/local shop

Conveniences

  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Lift
  • Lift door width (centimetres): 80
  • Front entrance ramp
  • Smooth flooring in public areas
  • Step-free path to entrance
  • 14 steps to reach property
  • Well-lit path to entrance

More

  • Books
  • Communal living room
  • Smoke-free property
  • Video library

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Local meal delivery service

More

  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Individually furnished
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Olá Chapultepec

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 500 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Hotel Olá Chapultepec offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Olá
Hotel Olá Chapultepec Hotel
Hotel Olá Chapultepec Guadalajara
Hotel Olá Chapultepec Hotel Guadalajara

Hotel Olá Chapultepec Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 323 out of 445 reviews" "
Rating 8 - Good. 74 out of 445 reviews" "
Rating 6 - Okay. 29 out of 445 reviews" "
Rating 4 - Poor. 9 out of 445 reviews" "
Rating 2 - Terrible. 10 out of 445 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

AMELIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The biggest problem I had was I arrived Thursday and left Sunday morning. The hotel provided a room that’s on the back side of the building and shares space with a club that played loud music all night way into the early morning hours. I didn’t sleep as the music kept me up. I calculate on average I slept 3 hours as I had to get ready early morning to attend the classes I was in the city for. The other big inconvenience was that the room was supposed to be smoke free; there was cigarette smoke filtrating into my room, heavy smoke. I’m not a smoker and I cringe at the smell of cigarette smoke. I couldn’t sleep, I was stuck smelling and breathing cigarette smoke.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alfredo, Las Vegas

Stayed 1 night in Aug 2024

6/10 Okay

Hector

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
El problema es la habitación, ya que olía demasiado a humedad.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien!
Buena ubicación y excelente precio. El estacionamiento y los blancos son una área de oportunidad.
Stayed 1 night in Aug 2024

10/10 Excellent

ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción!
Stayed 9 nights in Aug 2024

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo único que no me gustó es que se escucha todo lo de los demás cuartos y nos tocó un cuarto donde el próximo cuarto había muchos jóvenes e hicieron mucho ruido y todo se escucha
Stayed 2 nights in Aug 2024

8/10 Good

sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
El staff muy amable, cuarto limpio y aseado. Buena ubicacion, restaurantes y bares.
Stayed 1 night in Aug 2024

6/10 Okay

Erika

Disliked: Property conditions & facilities
Location was on a very busy and nice location. Lots of places to go eat and local stores.
Stayed 4 nights in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Sound Inconvenience
The stay was great speaking about the service, room, and information. I strongly disagree with the sound from the bar in front of the hotel, they must have control of the decibels and hours, definitely was uncomfortable we couldn´t sleep because of it.
Stayed 1 night in Jul 2024

10/10 Excellent

Lorna, Orangeville

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My husband and I have come into Guadalajara several times a year for many years. This year we discovered a small hotel Hotel Ola Chapultepec. The first three times were amazing. Then came this visit. The Reception was great as usual. They have some of the best trained staff at the front desk that I have ever seen. But during our two day stay we had security problems- unknown people trying to enter our room around midnight, loud guests below us and next to us , traffic noise despite being on the 7 th floor, and the lighting in the hallways flickered or were not on leaving the hallways in complete darkness . Reception responded quickly to our concerns- but I’m left with the feeling that something changed radically in the last few months since we were at the hotel. Even the parking situation was unsettling- when we entered the parking area there were a small group of young men seemingly not employed by the hotel and with no obvious vehicle in the parking lot. But even with these problems I might come back because of the great bilingual and highly trained professional reception staff. They are the superstars of the hotel! Management is lucky to have these remarkable employees.
Stayed 2 nights in Jul 2024

6/10 Okay

Alejandra

Travelled with family
Liked: Room comfort
The hotel is not bad but they can improve
The hotel is not bad but they can improve a lot, the fact of not having their own parking lot is annoying for the guest, we had to always ask them to open or close the parking lot, in addition to checking the conditions of this place, we had a flat tire due to a badly cut structure on the floor and they never told us anything about it, but they were kind to support my spouse to change the tire, from the staff I have no complaint, thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel

Travelled with family
Bien
Estuvo bastante bien, le faltan detalles para tener una máxima calificación, pero por el precio, es justo.
Stayed 1 night in Jul 2024

10/10 Excellent

Minerva Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito el concepto de las habitaciónes 🤗
Stayed 1 night in Jul 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Leslie Nayelli

Stayed 1 night in Jul 2024

10/10 Excellent

Mariana Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Manuel Ignacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
El hotel es muy cómodo y todos son muy amables y serviciales, la recamara se me hizo muy pequeña y caótica al ser familiar y pequeña, pero fuera de eso todo excelente
Stayed 1 night in Jul 2024

8/10 Good

Argenis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area and location
Stayed 1 night in Jul 2024

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Xitladis Adilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y todo muy limpio
Stayed 1 night in Jul 2024

10/10 Excellent

karla

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel service was good and clean.
Stayed 4 nights in Jul 2024

8/10 Good

Francisco

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the consulate
Stayed 2 nights in Jul 2024

6/10 Okay

cinthya, long beach

Travelled with family
Liked: Staff & service
Rooms needed to be more clean, I did requested some ice, they didn’t have any when they say they have some. And next day there were not hot water to take a shower and the ac wasn’t working. I also forgot something and they haven’t call me to come back and get it, o will call them right now ! Thank you.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alicia Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024