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Hotel Fenix

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fenix

Down duvets, blackout curtains, free WiFi, bed sheets
Interior
Exterior
Interior detail
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Av. Ramon Corona #178, Centro Historico, Guadalajara, JAL, 44100
  • Plaza de Armas
    2 min walk
  • Guadalajara Cathedral
    3 min walk
  • Degollado Theater
    10 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    31 min drive

Room options

View all photos for Superior Room

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standar Double 2 Menores Gratis.

Standar Double 2 Menores Gratis.

Standar Double 2 Menores Gratis.

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Doble

Superior Doble

Superior Doble

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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Room

Hotel Plaza Genova Centro

Parking included
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1010)
The price is €57
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Hotel Plaza Genova Centro

About this property

Hotel Fenix

Hotel with free parking, a quick walk to Guadalajara Cathedral
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Fenix offers 216 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature down comforters. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Fenix. During your stay, you're just a quick walk from Guadalajara Cathedral. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine while dining at Fenix
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Guadalajara Cathedral and 14 minutes by foot from Hospicio Cabanas
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Fenix. Limited free parking is available on a first-come, first-served basis.

This 3-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to noon.
Fenix - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–noon: MXN 210 for adults and MXN 110 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Fenix

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 102
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 21-inch TV
  • TV channels

More

  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Fenix

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 250.00 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 210 for adults and MXN 110 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 250.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Fenix Guadalajara
Fenix Hotel
Hotel Fenix
Hotel Fenix Guadalajara
Hotel Fenix Hotel
Hotel Fenix Guadalajara
Hotel Fenix Hotel Guadalajara

Hotel Fenix Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1002 reviews" "
Rating 8 - Good. 327 out of 1002 reviews" "
Rating 6 - Okay. 169 out of 1002 reviews" "
Rating 4 - Poor. 84 out of 1002 reviews" "
Rating 2 - Terrible. 75 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Alfredo

Stayed 1 night in Sep 2024

6/10 Okay

Norma

Liked: Cleanliness, staff & service
Property is very outdated
Stayed 7 nights in Aug 2024

2/10 Terrible

Jose

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No attention,
Stayed 1 night in Sep 2024

10/10 Excellent

maribel

Travelled with family
Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got there at 3:30 and room was not ready also tv never worked was not connected to the WiFi and a very slow WiFi
Stayed 4 nights in Jun 2024

10/10 Excellent

Pablo

Great location
Stayed 3 nights in Jul 2024

8/10 Good

Jose

Stayed 1 night in Jul 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great customer service
Stayed 2 nights in Jul 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Betty

Disliked: Staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel estaba sucio y olia muy mal. Los ascensores no servian y el otro tronaba muy feo al subir y bajar . El cuarto no lo limpiaban bien.
Stayed 4 nights in Jun 2024

6/10 Okay

Pilar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

JAVIER

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had a horrible experience at this property When we checked in everything was fine but when we got to the room left our things and went out when we came ba k we realuzed that the room was smellingrelly bad bad, dink was leaking shower had mildew and there were roaches coming out of the shower sink hole Next morning i reported it to the reception they gave us another room thst smelled like a locker room and had same mildew and a broken shower head and phone didn't work properly i reported again gave us a other room...the whole hotel is in a desperate need for a remodelation and at o time the nanager came to us to apologize or to try to make us feel better i was disgusted a nightmare
Stayed 3 nights in Jun 2024

10/10 Excellent

CARLOS, chula Vista

Travelled with group
Liked: Property conditions & facilities
Near shopping and near Church and Restaurants
Stayed 4 nights in May 2024

10/10 Excellent

Ernesto

Stayed 3 nights in May 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A place to rest in the heart of Guadalajara
The hotel is an older building, clean, close to everything within walking distance. While there we experienced elevator issues and there was no more room in the parking garage so they sent us to a nearby place, which we had to pay for ourselves, I feel they should have paid since the description says free parking. Other than that it was a pleasant stay.
Stayed 1 night in May 2024

8/10 Good

Maximiliano James

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was good. Till the elevators stopped working 💪 👷‍♂️.
Stayed 1 night in Apr 2024

10/10 Excellent

Adrian

Stayed 1 night in Apr 2024

10/10 Excellent

juan alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness
Great stay
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriela

Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher Tadeo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff was great, really friendly.
Stayed 5 nights in Mar 2024

6/10 Okay

Oscar

Travelled with group
Liked: Staff & service, room comfort
Bites from invisible mosquitos!
Place was comfortable, although we were getting beaten by something and more then likely it was bedbugs! The place was calm at night and the atmosphere was friendly, especially the activity staff very involved with the guests the entertainment was pleasant. The platform is not allowing me to upload fotos!
Stayed 2 nights in Mar 2024

10/10 Excellent

Osiris

Travelled with family
Liked: Amenities, property conditions & facilities
Very clean and safe place ❤️
Stayed 4 nights in Mar 2024

4/10 Poor

Hector

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024