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Hôtel de Gruyères

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel de Gruyères

Exterior
Exterior
Quadruple Room
Daily local cuisine breakfast (CHF 20 per person)
Comfort Double or Twin Room, Balcony, Mountain View | Balcony view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Spa
  • Parking available
  • Laundry
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Ruelle des Chevaliers 1, Gruyeres, FR, 1663
  • Tourist Office in Gruyeres
    2 min walk
  • HR Giger Museum
    4 min walk
  • Castle of Gruyeres
    5 min walk
  • Bern (BRN-Belp)
    66 min drive

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Double or Twin Room, Balcony, Mountain View

Comfort Double or Twin Room, Balcony, Mountain View

Comfort Double or Twin Room, Balcony, Mountain View

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Mountain View

Double or Twin Room, Mountain View

Double or Twin Room, Mountain View

  • 16.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hôtel de Gruyères

Hotel with a full-service spa, steps from Tourist Office in Gruyeres
This hotel features a full-service spa, a fitness center, and a sauna. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and massage/treatment rooms.
Hôtel de Gruyères offers 36 accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Gruyeres hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include sports massages and massages.
Our customers tell us they can't get enough of Hôtel de Gruyères's great location. During your stay, you're just a quick walk from Tourist Office in Gruyeres. Features include free WiFi in public areas, plus a full-service spa and a gym.
  • Free WiFi
  • Breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to massages at the spa
  • Amenities include free lobby newspapers, a front-desk safe, and 2 meeting rooms
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Tourist Office in Gruyeres and 9 minutes by car from Maison Cailler Swiss Chocolate Factory
  • Pets welcome for a fee
Hôtel de Gruyères offers its guests a full-service spa, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at Hôtel de Gruyères. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 10 per stay)
  • Limited on-site parking

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 20 for adults and CHF 15 for children
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Business services

  • Computer station
  • Meeting rooms - 2

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Massage - sports
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 91-cm TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 85.00

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation
The property is located in a pedestrian-only zone, and guests planning to drive must contact this property in advance to receive parking instructions. Parking is a 10-minute walk from the property. If traveling by bus, the last bus arrives at Gruyères at 6 PM. If traveling by train, the last train arrives at Gruyères at 10:58 PM. The property is a 15-minute walk from the bus and train stations.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per night.
  • Cribs (infant beds) are available for CHF 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 250.00 per day
  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Self parking fee: CHF 10 per stay
  • Pet fee: CHF 20 per pet, per night
  • Late check-out fee: CHF 85.00 (subject to availability)
  • Crib (infant bed) fee: CHF 20.0 per stay
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 8 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For more details, please contact the property using the information on the booking confirmation.
Guests arriving with children should contact this hotel in advance with the number that will be staying and their ages.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hôtel Gruyères Gruyeres
Hôtel Gruyères
Hotel De Gruyeres Switzerland - La Gruyere
Hôtel de Gruyères Hotel
Hôtel de Gruyères Gruyeres
Hôtel de Gruyères Hotel Gruyeres

Hôtel de Gruyères Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 300 out of 529 reviews" "
Rating 8 - Good. 186 out of 529 reviews" "
Rating 6 - Okay. 31 out of 529 reviews" "
Rating 4 - Poor. 10 out of 529 reviews" "
Rating 2 - Terrible. 2 out of 529 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good place for a bucket list.
Charming hotel. Magnificent view from room. Outstanding breakfast. Only negative was zero English-speaking TV channels.
Stayed 1 night in Sep 2024

8/10 Good

Karilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older but well kept hotel. Small rooms but clean and comfortable. Walkable from train station but up a hill so took bus with luggage.
Stayed 1 night in Sep 2024

10/10 Excellent

BRANDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enchanting hotel with friendly staff
We had an enchanting time and made all the better by our host on check in called Ana. She was soo helpful and friendly. She checked us in early, gave us vouchers to spend at the HR Giger museum, which was our main goal of our visit. The breakfast was delicious and the lady serving breakfast was also extremely lovely. Would 100% stay here again. Visited in September 2024
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service
True farm stay experience
Very basic accommodation, but nice. No A/C, no coffee machine, no toiletries. Overall rustic farm stay experience, breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Hotel de Gruyeres
Very friendly staff. Hotel is very cosy. Views are amazing. Breakfast is great.
Stayed 1 night in Aug 2024

6/10 Okay

sallie

Travelled with partner
Staff very helpful and friendly, location and views superb. Room small and very hot
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Hotel de Gruyeres.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is phenomenal!!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at 8.30 pm. We contacted the hotel before we arrived as were worried that we might miss the 8pm check in time and our email was promptly answered and we were reassured that there was provision for this. We had quite a long walk uphill to the hotel which is well positioned just below the medieval town but if you arrived before 6pm there is a bus service up to the public car park near the hotel. We had a two night stay and our room was very traditional, small but comfortable with a decent bathroom. The bed was comfortable and we had a lovely view out of the window. We hadn't booked breakfast but were able to take it for the two mornings and just pay at reception on checkout. There was a good set of choices for the breakfast and helpful staff. There was a nice balcony to eat breakfast on but unfortunately it wasn't quite warm enough for us on the days we were there. We could also have eaten other meals at the adjacent hotel restaurant. As already stated the hotel is very well appointed to easily walk up into the medieval village and there are some lovely walks around. The walk down to the station and cheese making experience attraction is quite easy with good views to the surrounding countryside. Entry was free with our Swiss pass and we found it very interesting. There area also busses from the station into the nearby town of Bulle.
View from our room
View towards Broc from the village
View of back of hotel from one of the paths
Stayed 2 nights in Jun 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel in a beautiful location. No AC but it was good temperature at night with the windows open. Didn't hear other guests at all. We were very happy with our stay here.
Stayed 2 nights in Jun 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful
Stayed 1 night in Jun 2024

10/10 Excellent

Todd, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet and right there at the old town.
Stayed 1 night in Jun 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Cute hotel by a cute town
We totally enjoyed our stay in the cute town of Gruyères. The room was incredibly small but the bathroom was large. Opened the windows for fresh air (no a/c or fan) but were inundated with flies. Incredible views of the castle, nice meal at the Knights Table and good additional cost breakfast on the terrace.
Stayed 2 nights in Jun 2024

2/10 Terrible

David

Stayed 3 nights in Jun 2024

8/10 Good

Sebastian

Travelled with family
Liked: Staff & service
Comfortable but rustic
Very rustic but comfortable, lovely views and good service. The restaurant next door however, did not feel as welcoming and offered a very limited menu.
Stayed 3 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
I t was a very nice place near a beautiful medieval town. The room was a little small. It could have used a power strip as there were only a few outlets. But the staff were extremely friendly and helpful.
Stayed 3 nights in May 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bathroom was dirty and still had hairs in there from the prior guests, but other than that the visit was great.
Stayed 3 nights in May 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in hotels on three different continents and a dozen different countries and this was the most scenic location for a hotel we've ever stayed at. The snow capped mountains, alpine valleys, and the view of the medieval castle appearing nearby would be hard to top.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Set in a small quaint alpine village this hotel offers a peaceful place to rest after a day of exploring. The town is close but you are far enough away to get out of the crowds. Our favorite was the beautiful views and peaceful bells on the cows that graze on nearby hills.
Stayed 3 nights in May 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great location and excellent and friendly staff.
Stayed 1 night in Apr 2024

8/10 Good

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service
Right at the doorstep into historic Gruyeres.
Stayed 3 nights in Feb 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in an excellent location with amazing views
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Awful stay due to group of guests partying upstair
Booked this hotel for a romantic trip with my wife but a group of kids had booked a few rooms and decided to have a party in the room upstairs until 1:30am… Nightmare! Mentioned this to the hotel staff in the morning but they did nothing but offering a 3 Fr mustard as compensation (there was noone at reception from 10pm so nobody could have got the party to stop). Terrible place, noisy, awful service, one of our most terrible stays ever…
Stayed 1 night in Jan 2024