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4.1 out of 5

"Lovely team, great restaurant, very nice location! " More

By a verified traveller on Sun 20 Aug 2023

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Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Comfort Double or Twin Room, Balcony, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double or Twin Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Hôtel de Gruyères's great location. During your stay, you're just a quick walk from Tourist Office in Gruyeres. Features include free WiFi in public areas, plus a full-service spa and a gym.

  • Free WiFi
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Tourist Office in Gruyeres and 9 minutes by car from Maison Cailler Swiss Chocolate Factory
  • Pets welcome for a fee

Hôtel de Gruyères ratings based on 56 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hôtel de Gruyères

Everyone (30) Couples (15) Business (1) Family (4)
5 out of 5
Lovely team, great restaurant, very nice location!

Posted by on 20 Aug 2023

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5 out of 5

Posted by on 15 Feb 2022

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4 out of 5

Posted by on 9 Mar 2020

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4 out of 5
Close to the village but not in the village itself. Cosy and small rooms, friendly staff, very clean rooms especially bathroom. Poorly sound-proofed. If you stay one night you get a lot of discounts for restaurants (Chalet), Museums (HR Giger, Château, Cailler Maison Chocolat and more).

Posted by on 29 Dec 2016

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4 out of 5
Das Frühstück war hervorragend

Posted by on 3 Aug 2024

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Comment from Hotel Management

3 Aug 2024 by Noémie

Vielen Dank für Ihren Aufenthalt und Rückmeldung.

4 out of 5

Posted by on 25 Mar 2024

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Comment from Hotel Management

26 Mar 2024 by Ihre Reception

Guten Tag aus Gruyères, Wir bendanken SIe für Ihre liebe und freundliche Rückmeldung.Wir bleiben sehr gern zur Verfügung.Mit besten Grüssen

5 out of 5
Das Personal war super nett und das Frühstücksbüffet ein Traum

Posted by on 10 Oct 2023

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3 out of 5
Be aware that if you book a "Standard" room, you are on the ground floor, facing the walk way, where everyone is passing and can look into your room (if windows open, what I always have". Lady from reception said, that this is the way it is and that the hotel is going to be renovated soon and then all rooms will be nicer. Furniture quiet dated. Could though be also cozy. Breakfast: served until 10 am. But they stopped filling up the plates about 20-30 minutes before. We even had to ask for cups and glasses. This for CHF 20.- per person. Everyone was nice, but no one seems to really care. Sad experience.

Posted by on 30 Sep 2023

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4 out of 5
preis/leistung passt

Posted by on 28 Aug 2023

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4 out of 5
Wunderbar gelegen, gleich beim Eingang des Dörfchens. Je nach Ort gibt es eine schöne Aussicht. Sehr freundliches Personal!!! Alles etwas "alt", aber gemütlich und sauber. Würde jederzeit wieder hierher kommen.

Posted by on 26 Aug 2023

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Property Features

Hôtel de Gruyères offers its guests a full-service spa, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at Hôtel de Gruyères. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Built in 1950
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Gruyeres Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hôtel de Gruyères offers 36 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Gruyeres hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Minibar
  • Television
  • Satellite channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include sports massages and massages.

  • Sports massage
  • Number of treatment rooms 1
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 8 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

The property is located in a pedestrian-only zone, and guests planning to drive must contact this property in advance to receive parking instructions. Parking is a 10-minute walk from the property. If traveling by bus, the last bus arrives at Gruyères at 6 PM. If traveling by train, the last train arrives at Gruyères at 10:58 PM. The property is a 15-minute walk from the bus and train stations.

The front desk at this property is open daily from 7 AM - 8 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per night.
  • Cots (infant beds) are available for CHF 20.0 per stay.

Pet Policy

  • Pets: CHF 20 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests arriving with children should contact this hotel in advance with the number that will be staying and their ages.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Front desk opens daily at 7 AM
  • Front desk closes daily at 8 PM
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Advance notice recommended for guests arriving by car
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 250.00 per day
  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately CHF 20 for adults and from CHF 15 for children
  • Self-parking fee: CHF 10 per stay
  • Pet fee: CHF 20 per pet, per night
  • Late check-out fee: CHF 85.00 (subject to availability)
  • Crib (infant bed) fee: CHF 20.0 per stay
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hôtel Gruyères Gruyeres
  • Hôtel Gruyères
  • Hotel De Gruyeres Switzerland - La Gruyere
  • Hôtel de Gruyères Hotel
  • Hôtel de Gruyères Gruyeres
  • Hôtel de Gruyères Hotel Gruyeres

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.