Hotel in Gruenberg with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and ATM/banking services are onsite.
Serways Hotel Reinhardshain Nord offers 16 air-conditioned accommodations with complimentary bottled water and hair dryers. 80-cm flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Serways Hotel Reinhardshain Nord, you'll be close to Golf-Park Winnerod. Free WiFi in public areas, free self parking, and a restaurant are available.
Free WiFi
Free self parking
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Amenities include a meeting room, an elevator, and an ATM
8 minutes by car from Golf-Park Winnerod and 11 minutes from Staufenberg Rathaus
Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Serways Hotel Reinhardshain Nord also features an ATM and an elevator. Limited free parking is available on a first-come, first-served basis.
This Gruenberg hotel is smoke free.
Serways Hotel Reinhardshain Nord has a restaurant on site.
Languages
English, German, Turkish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Family friendly
Soundproofed rooms
Conveniences
ATM/banking services
Lift
Guest services
24-hour front desk
Daily housekeeping
Business services
A meeting room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Step-free path to entrance
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating
Bathroom
Hairdryer
Shower
Towels
Entertainment
80-cm flat-screen TV
TV channels
Food and drink
Free bottled water
More
Desk
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
Access methods
Staffed front desk
Pets
Pets: EUR 15 per pet, per night
Only dogs and cats are allowed
Maximum 1 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.
We should mention
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Serways Reinhardshain Nord
Serways Hotel Reinhardshain Nord Hotel
Serways Hotel Reinhardshain Nord Gruenberg
Serways Hotel Reinhardshain Nord Hotel Gruenberg
Serways Hotel Reinhardshain Nord Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was very clean and neat but quite small and didnt have a proper chair to sit down.
There isnt really a reception or room service of any sort so if u need anything like a spare pillow there is no ody to speak to. However the room was modern amd clean.
There was no air conditioning - or i couldnt figure out hpw to turn it on.
Zimmer mit Klimaanlage die leider nicht funktioniert hat und das bei Temperatur über 28 Grad Frühstücken gibt es in der Raststätte ist aber nicht als Frühstück zu bezeichnen zwei Scheiben Wurst ein Brötchen ein Croissant etwas Marmelade und einen Kaffee. Wenn man einen zweiten möchte muss man den extra bezahlen
Fint økonomisk hotel til en enkelt overnatning op og ned af autobahn - det er på en rasteplads så der er ikke så meget omkring, men der var fint plads til fire og værelset var pænt og rent
Jacob
Stayed 1 night in Jul 2024
6/10 Okay
Joanna
25 Jul 2024
Joanna
Stayed 1 night in Jul 2024
4/10 Poor
Karin Louise
24 Jul 2024
Liked: Staff & service
Hotel is well located for a 1 night sleepover if you are using it as a transit on a journey. The hotel itself is very average. The first room we received hadn't been serviced but we were quickly offered a new clean room. The service at the reception was very good and the gentleman was very helpful.
Die Rezeption findet sich nach kängerer Suche an der Tankstellenkasse, dort werden die Gäste zwischen Tankquittungen und Würstchen abgefertigt. Zum eigentlichen Hotel muss man dann zwischen abgestellten Lkws und pinkelnden Touristen durchklettern. Das gebuchte Doppelzimmer zur Einzelnutzung stellte sich nach intensiver Suche als Klitzekleines Einzelzimmer heraus mit schmutzigem Bad. Dies habe ich reklamiert ( wieder den Weg zurück über die Raststätte….). Dort angekommen erklärte man mir dass ich für ein Doppelzimmer auch doppelt bezahlen müsste. Meine vorgelegte Buchung mit entsprechenden Fotos hat man nicht akzeptiert. Nach langer Diskussion hat man mich mit der sogenannten ´ geschäftsführerinˋ verbunden. Diese hat dann aggressiv und genervt erklärt dass man für die Fotos und Werbetexte nicht zuständig sei und ich also nur das schmutzige Kämmerchen haben könne. Nach Bemerkung über Rechtsmittel hat man sich bereit erklärt die Buchung zu stornieren und das Geld zurückgegeben.
Fazit: Nie wieder. Die Fotos und Texte entsprechen nicht der Realität, das ganze Objekt ist ungepflegt und unsauber. Das Personal vor Ort ist überfordert, die Geschäftsleitung unseriös und unfreundlich.
Buchungsbeleg wurde nicht als Buchungsbeleg akzeptiert.
Erst nach Vorlage der Kreditkartenabbuchung wurde das Zimmer Frei gegeben. Sehr kleines nicht komfortables Zimmer
Vi måtte bede om et nyt værelse. Det første var nusset og der manglede flere ting. Nr 2 værelse var ok.
Vi bestilte stor morgenmad - 10 euro pr stk. Det blev portionsanrettet og vi måtte vise listen over det vi havde bestilt for at få det hele, men det var tørt og kedeligt. Bordene var ikke tørret af og personalet var ikke rigtig tilstede. Desuden blev vi mødt af en overfyldt skraldespand ved indgangen til hotellet. En kedelig oplevelse. Der kommer vi ikke igen.
Erik Odsgaard
Stayed 1 night in Jun 2023
4/10 Poor
JOSCHA
25 Jun 2023
JOSCHA
Stayed 1 night in Jun 2023
4/10 Poor
Andrea
Travelled with partner
18 May 2023
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Beim Einchecken musste ich diskutieren, ob ich den vollen Betrag bezahlt hätte, obwohl mir der vereinbarte Betrag bereits von Expedia eingezogen wurde.
Um 21:30 Uhr öffnete sich plötzlich die Zimmertür und ein weiteres Paar wollte das Zimmer beziehen.
Sauberkeit: grenzwertig...