Flagship Inn And Suites

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Flagship Inn And Suites

Reception
Exterior
Room amenity
Premium bedding, desk, blackout curtains, iron/ironing board
Exterior

Reviews

5.2 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Map
Route 184 - 470 Gold Star Hwy, Groton, CT, 06340
  • Naval Submarine Base New London
    4 min drive
  • New London Ferry Dock
    6 min drive
  • Garde Arts Center
    6 min drive
  • New London, CT (GON-Groton - New London)
    7 min drive

Room options

Deluxe King Room Non-Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite with Jacuzzi Non-Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room With Two Double Beds Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room with Two Double Beds - Non-Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Flagship Inn And Suites

Motel in Groton with free parking
This smoke-free motel features a 24-hour front desk, express check-in, and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Flagship Inn And Suites offers 57 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Groton motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Flagship Inn And Suites, you'll be close to Mystic Seaport. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a vending machine
  • 10 minutes by car from Mystic Aquarium and Institute for Exploration and 11 minutes from Mystic Seaport
As a guest of Flagship Inn And Suites, you'll find a vending machine, express check-in, and express check-out. WiFi is free in public spaces. Self parking is free.

This Groton motel is smoke free.

Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Microwave
  • Fridge

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar in shower
  • Handrails in stairwells
  • No lift (single-level property)
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Electric kettle
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are available for USD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 15 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Flagship Groton
Flagship Inn Groton
Flagship Hotel Groton
Flagship Inn And Hotel Groton
Flagship Inn And Suites Motel
Flagship Inn And Suites Groton
Flagship Inn And Suites Motel Groton

Flagship Inn And Suites Reviews

Reviews

5.2
Rating 10 - Excellent. 113 out of 1016 reviews" "
Rating 8 - Good. 178 out of 1016 reviews" "
Rating 6 - Okay. 212 out of 1016 reviews" "
Rating 4 - Poor. 184 out of 1016 reviews" "
Rating 2 - Terrible. 329 out of 1016 reviews" "

5.4/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT stay here!
Cockroaches! The room came to lfe at sundown! Stinks! Broken everything! Shower didn't drain! Nasty fridge! A/C broke! No curtains on the broken bathroom window! Loud drug use all night in the back yard! We heard it through the broken bathroom window! Disgusting!!!
Stayed 1 night in Aug 2024

2/10 Terrible

Melissa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Upon arrival I was told rudely that I was an hour early, check in was not at 2pm, it was at 3pm. I asked if i could atleast know which room I was in, and the guy was once again rude and told me to come back at 3pm and then he would tell me. When I did finally check in I noticed a sign that said breakfast was suspened, so not only did I look for that adementy while looking for a room but it was still on their sign when you entered their parking lot. I went to my room, I walked into an absolute dump. Walls are dirty and cracked, frig is nasty inside and out, bedding is gross as well. (Thank god I travel with blankets and pillows.)The shower head was covered in mold, and the towels were stained. No alarm clock, no coffee maker and even the hair dryer was not usable due to the wire being damged and wires exposed. Only good thing I can say about this dump is the shower did have alot of pressure so atleast I could wash the nastiness off me from sleeping in their bed.
Stayed 1 night in Aug 2024

2/10 Terrible

Ashley

Travelled with partner
Disliked: Property conditions & facilities
Nothing worked. The lights didn’t have lightbulbs. There’s a weird smell in the bathroom. Very creepy people looking at us and being weird. The tv didn’t work no signal. Just sat in darkness.
Stayed 1 night in Aug 2024

2/10 Terrible

Charise, Philadelphia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had roaches all throughout our room. We slept in our car. Then we saw 1 bed bug. Out of the 3000 roaches. I cannot believe this roach infested motel is open. Room 150 was horrible. I was devastated having to sleep in my car. Then the prostitutes worked all night and never seemed to sleep.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The place is overpriced. Run down, wall paint falling off, broken dresser and dirty towels and hard mattress. I will not stay here again
Stayed 1 night in Aug 2024

6/10 Okay

beverly a

Disliked: Property conditions & facilities
Place needs a complete makeover. Holes in the walls, ceiling. You get what you pay for I guess. Just needed a place to take a quick nap.
Stayed 1 night in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the big space , 2 sinks , one in the bathroom and one outside , clean , complete with microwave and refrigerator. I don’t like the stained towel and noisy AC, out of service ice machine.
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Jul 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty old outdated Biggest issue was cleanliness If I saw one bug I was out of there
Stayed 1 night in Aug 2024

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here!
Smelt moldy, paint peeling off walls in different spots of the walls. King size bed. 1 blanket was a full size the other i believe was a curtain. One word review. DUMP!
Stayed 1 night in Aug 2024

2/10 Terrible

Gerardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

2/10 Terrible

Catherine

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive things...the water was hot, the air conditioning worked well and was quiet. Negative things,,,the room was really dirty. There was a 12 inch diameter circle of black mold on the bathroom ceiling. The door to the bathroom didn't close. Trash can was dirty and was never emptied. The towels were not clean. Advertised breakfast did not exist. Although we got a non-smoking room, the bed cover was full of holes made by cigarettes. I suggest steering clear of this motel
Stayed 4 nights in Jul 2024

2/10 Terrible

michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
as we were checking in the police showed up, the owner said it was nothing to worry about and the police left, ten minutes two police cars an ambulance and a fire truck showed up. the sheriff we talked to said it was a drug overdose. he also said they get called there almost every day and it was not a safe place to stay. the sheriff recommended that we get out of there and stay elsewhere. we had not brought our things into the room yet so i went to the office, told them we were leaving and wanted a refund which we did not get but we left anyway. we did not feel the money was worth risking our lives for
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save yourself, go anywhere else
The room was filthy
Stayed 1 night in Jun 2024

8/10 Good

Jamel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
The receptionist on site assigned me a room per my request upon my call to the hotel prior to check-in. I requested a ground level non-smoking room with a King bed per my online booking and over the phone with him but when I arrived, the night receptionist that I spoke to earlier assigned me to a smoking room by accident, and that they only had a non-smoking room with double beds available. I refused that because that was not what I booked so he was kind enough to put me in an upgraded non-smoking room (King bed with a jacuzzi tub) for no extra charge. Not that I needed a jacuzzi tub, but I was pleased that the room was still had a King bed and was non-smoking. I was grateful for the accommodation!
Stayed 1 night in May 2024

2/10 Terrible

M Elisabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was NOT a NON-SMOKING room available on the ground floor (which I need and had requested due to my injured knee), because "three rooms need maintenance: one has roaches, the other two have 'water problems. '" The clerk thought he was doing me a big favor giving me a a double room which could only be accessed up a flight of steep, outside stairs. This property is run-down, with worn out rugs and furniture. The room had a decided musty smell. NO electric outlet anywhere near the bed. And the parking lot had at least 4 run-down junk cars, each if which had at least one flat tire (one had three flat tires and one had two). I will NOT be staying here again!
Stayed 1 night in Jun 2024

2/10 Terrible

Shannon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Jane

Liked: Room comfort
When I made the reservation, complimentary breakfast was included. When I arrived we were told it was canceled. There was broken glass where we were parked and asked for a broom and was told there would be someone to clean it up. It was still there when we left. That is a safety issue, we could have ended up with a flat tire.
Stayed 2 nights in May 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

john

Stayed 2 nights in Apr 2024

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wouldnt accept that I made the purchase on Orbitz. Showed him all the proof on my phone, showed him the credit card i used to pay,etc. Told me to pay cash, the same price as i payed on orbitz, and that orbitz would refund me my money I payed on my CC when i explained to them what happend. It was almost 2am, I didnt want to argued, so I did it. WHen i requested a refund at orbitz, they denied me after they spoke with the staff at flagsship inn, who im sure denied my story. So I payed twice for my stay in a pretty dirty room, with pieces of the wall missing in the bathroom. I was wondering if cameras could be looking though the about 4 inch high missing piece of wall along the whole bathroom counter. Stay somewhere else in the area would be my recommendation.
Stayed 1 night in Apr 2024

10/10 Excellent

Alfredo

Stayed 1 night in Mar 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Disliked: Staff & service
They wasn’t polite
Stayed 1 night in Feb 2024

8/10 Good

Guillermo

Travelled with partner
Jacuzzi was very dirty we couldn’t used , there was pieces of hair all over and it was yellow from not been clean in a while also lots of getto people around very unpleasant stay
Stayed 1 night in Feb 2024