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Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

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Photo gallery for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

On the beach, white sand, sun-loungers, beach towels
10 bars/lounges, 2 poolside bars, beach bar
Aerial view
Interior detail
3 outdoor pools, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Room service
  • Gym
  • Laundry

Explore the area

Map
Gros Islet, Gros Islet, Gros Islet, LC01101
  • Sandals Golf and Country Club
    ‪3 min drive‬
  • Rodney Bay Aquatic Centre
    ‪5 min drive‬
  • Smugglers Cove
    ‪8 min drive‬
  • Castries (SLU-George F. L. Charles)
    ‪31 min drive‬

Room options

View all photos for Luxury Presidential One Bedroom Ocean View Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Ocean View Diamond Club

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View Diamond Club

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Swim Out

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Diamond Club

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Swim Out Diamond Club

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential one Bedroom ocean view

Minibar, in-room safe, desk, blackout curtains

Luxury Presidential one Bedroom ocean view

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Living area

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean View

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.1 out of 5, Very good, (949)
The price is €673
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

About this property

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers 166 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with jetted bathtubs, slippers, complimentary toiletries, and hair dryers. This Gros Islet property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only. During your stay, you're just a quick walk from Windward Islands. Enjoy features like free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Gourmet Marche, one of the property's 8 restaurants and 10 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to deep-tissue massages, reflexology, or facials at The Royal Spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Steps from Windward Islands and a 3-minute drive from Sandals Golf and Country Club
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a health club. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 10 bars/lounges. WiFi is free in public spaces.

There's an onsite business center. A nightclub, a sauna, and spa services are also featured at the luxury Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Gros Islet property.

Gourmet Marche - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Dorado - This seafood restaurant specializes in seafood. Open daily.
Hunter Steakhouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Open daily.
Grazie Italia Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Zen - This sushi bar specializes in Asian cuisine. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 10 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Gourmet Marche
  • Dorado
  • Hunter Steakhouse
  • Grazie Italia Trattoria
  • Zen

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Snorkelling
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and children 18 years old and younger aren't allowed.

Property is also known as

Hideaway Royalton Saint Lucia Hotel Gros Islet
Hideaway Royalton Saint Lucia Gros Islet
Hideaway Royalton Saint Lucia Adults All Inclusive Cap Estate
Hideaway Royalton Saint Lucia Adults All Inclusive
Hideaway at Royalton Saint Lucia Adults Only All Inclusive
Hideaway at Royalton Saint Lucia
Hideaway at Royalton Saint Lucia Adults Only All Inclusive

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 186 out of 451 reviews
Rating 8 - Good. 134 out of 451 reviews
Rating 6 - Okay. 63 out of 451 reviews
Rating 4 - Poor. 35 out of 451 reviews
Rating 2 - Terrible. 33 out of 451 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

STACI

Stayed 4 nights in Oct 2024

10/10 Excellent

Courtney

Stayed 3 nights in Oct 2024

8/10 Good

Shaneiqua

Liked: Cleanliness, staff & service, property conditions & facilities
We went for honey moon, enjoyed everything including excursions we took off resort
Stayed 5 nights in Jul 2024

10/10 Excellent

LeAndre

Liked: Cleanliness, staff & service
Nice view
Stayed 2 nights in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay ..would come again !!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Deborah F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We, my husband and I enjoyed our room and the time we spent at the resort. Overall rating 5 out of 5.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nashika

Liked: Cleanliness, staff & service, property conditions & facilities
I love the resort. The manger is very helpful.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
The resort is a bit outdated. My bathroom had water damage. The maid service never replaced the shower gel when it was clearly gone. Some of the employees behavior was as if they didnt want to be at work. They were understaffed in some areas. Service was delayed at some bars. Some of the towels were dingy and sheets stained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are two things I didn’t like. One was it supposed to be all inclusive there was only two beers in the room and limit two beers per day for the room. I asked twice for a bottle opener and not even once did I receive it. I had to go and purchase one. Other wise it was a beautiful resort. Make sure to make your reservation the day you get there because it book really fast. The reservation is for your dinner.
Stayed 4 nights in Oct 2024

6/10 Okay

Taika

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is the second Hideaway that I’ve stayed at. I wanted to visit all of them because of the wonderful time that I had at the one in Negril Jamaica. I’m sorry to say that I was not impressed by St Lucia’s property. The place was dirty and the elevators weren’t working almost the whole time we were there. We could never reach the desk from our room no one would ever pick up so we had to walk there every time we needed something. The staff were nice but the vibe team was not vibing. I loved the island but the property was not great. I guess my expectations were too high from my last experience.
Stayed 4 nights in Oct 2024

4/10 Poor

Jacque Dulaine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It advertised as an adults only resort and its not..... kids were running around everywhere.... You had to confine yourself to a corner of the resort where it was adults only.... But kids were all over the restaurants and everywhere else...straight up false advertising.... entertainment was a disaster....starting late...canceled for no reason....most of it was karoake... or a singer singing over karoake tracks.....fire show was decent until it morphed into a limbo contest.....
Stayed 6 nights in Sep 2024

10/10 Excellent

Stephen Gerome

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Latoya A.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively environment, pleasant ambiance, welcoming and courteous staff. 1 star taken away for the food... I would have preferred more authentic/cultural options with more Caribbean flare.
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
This was our second time at the Royalton Saint Lucia. The food is amazing! We love the multiple restaurants. Our favourite was Calypso. They also have 24/7 room service included your stay which was awesome. We liked staying in the hideaway and having a separate part of the hotel with pool. We wish the entertainment was better. Many of the shows were the same as when we were here 2 years ago, particularly the Michael Jackson routine. Other than the foam party, everything was pretty low key. Quiet. Our room did have 2 water leaks coming from the ceiling. Maintenance came right away for the first one but took hours to come the second time (chunks of the plaster were falling from the ceiling because the leak was so bad, luckily it was above the bath tub). There were a lot of people on the beach trying to sell you items. We would recommend this hotel👍
Stayed 5 nights in Sep 2024

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness, amenities
it was nice and relaxing. i didn’t like how some of the restaurants had restrictions. Most of the staff was nice and respectful but there was two that were standoffish. one employee didn’t want to get syrup for us when it was breakfast. i love the food they cooked, very refreshing and different. one of the lady’s in the market was really nice. the food truck, buffet and steakhouse were my favorite. activities were fun and had a amazing tour and experience with the jetski. will definitely book again! they also had little events on the island that were also fun. drinks were good, pisces bar was a good bar. overall the trip was a 5/5. weather was good, it rained one day but it was still hot.
Stayed 5 nights in Sep 2024

8/10 Good

Cherie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Hotel Hideaway last week for our honeymoon, and overall, it was a memorable experience. The hotel is about 1.5 hours from the airport, so be prepared for a bit of travel upon arrival. When we checked in, we went through the Hideaway section, which felt less impressive compared to the main lobby area. Our room, while decent, was a bit worn and didn't quite live up to the modern standards we were expecting. Despite this, we loved the swim-out pool, which we used multiple times a day. It was definitely worth the upgrade. We arrived on a Tuesday, and initially, the hotel had a more laid-back vibe with an older crowd. However, by Thursday, the atmosphere picked up with younger guests and a lively pool party that was fun. We dined at all the hotel's restaurants, and our top picks were Dorado, a Hideaway exclusive, and Hunter Steakhouse. While the Hideaway area offers a more romantic, couples-oriented experience, you still share amenities like the beach, certain pools, and most restaurants with the main hotel. Given this, we weren’t entirely convinced the extra cost of the Hideaway was justified. Overall, we had a fantastic time in St. Lucia and might consider trying Sandals on our next visit.
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

MAYA TAMIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Tiaja

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here!!!!! They will charge your card that’s supposed to be a $200 deposit when it was actually considered a charge!!! The staff at one restaurant told one of my family members to change their attire when other people had the same attire on. Also, if you’re black they do not cater to this significant race we were dismissed on multiple occasions at the bar and etc. The food was horrible our stomach were hurting and we felt nauseous the entire trip. It was not really adult only the kids were everywhere on the resort that was adult only. I saw a lot of kids pick up food and throw it back into the buffet tray. Parents should do a better job of fixing your kids plates. Worst experience ever. Never coming back ever!!!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Lizzett

Liked: Cleanliness, staff & service, property conditions & facilities
I had an absolutely amazing time with my family! Every single staff member was amazing and welcoming! Will definitely be back and recommending
Stayed 6 nights in Jul 2024

2/10 Terrible

Timothy Theron

I would not recommend staying at Royalton of St. Lucia to anyone! My family and I stayed there from 8/19-8/24. Here's why I will not recommend staying: 1.There was construction going on (unbeknownst to us) at the resort, which was at times loud while trying to relax on the beach. 2. One of our family members booked a king-sized single bed for husband/wife, when we arrived, they were given 2 queen sized beds and told they were unable to accommodate because no more rooms were available. 3. Housekeeping did not clean room for two consecutive days, even though "Please service" sign was placed on door and front desk notified. 4. Locals on beach constantly ask you to purchase excursions even if you are simply trying to relax on the beach. If I want to do an excursion, I am fully capable of arranging. It was annoying to be approached on multiple occasions, even after politely declining. 5. Be mindful of charges when you check in. They charge a one-time $60 "government fee" upon check-in. They also state you must place a card on hold for $200, which is to be refunded once you check out. Needless to say, this was charged to my card and not placed on hold. I have contacted their front desk staff on multiple occasions, emailed Omega Alexander, who is their "Front Desk Supervisor", as well as customer service, and Sabine Adolphy, who is listed as the General Manager. I have YET to receive requested refund. KEEP YOUR RECEIPT!! WILL NEVER STAY AT ROYALTON AGAIN!
Stayed 5 nights in Aug 2024