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Residence Hotel & Apartments

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Hotel & Apartments

Front of property
Exterior
In-room safe, free WiFi, bed sheets
Hair dryer, towels
TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Rybigaessli 3, Grindelwald, 3818
  • Pfingstegg Cable Car
    3 min walk
  • First Cable Car
    7 min walk
  • Bäckerei Wüthrich AG
    2 min walk
  • Grindelwald Bus Station
    15 min walk

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Living area

Suite

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms

TV

Deluxe Apartment, 3 Bedrooms

  • Mountain view
  • Sleeps 6
  • 6 Twin Beds

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4.6 out of 5, Wonderful, (999)
The price is €600
for 1 night
includes taxes & fees
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Sunstar Hotel Grindelwald

About this property

Residence Hotel & Apartments

Slopeside lodge with ice skating
Ski into Residence Hotel & Apartments, where you can enjoy a drink at the bar/lounge and take advantage of amenities like ski storage and complimentary wireless internet access. Change of towels is available on request.
Residence Hotel & Apartments offers 30 accommodations with safes and complimentary bottled water. Satellite television is provided.

Bathrooms include bathtubs or showers and hair dryers. This Grindelwald lodge provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the lodge include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Hotel & Apartments. During your stay, you're just a quick walk from Pfingstegg Cable Car. Free WiFi in public areas, free self parking, and a bar are available.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • RV/bus/truck parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Onsite recreation includes mini golf, ski-in/ski-out access, and ice skating
  • Just a 3-minute walk from Pfingstegg Cable Car and 7 minutes by foot from First Cable Car
  • Pets welcome for a fee (restrictions apply)
As a guest of Residence Hotel & Apartments, you'll find ski-in/ski-out access, a terrace, and ski storage. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Residence Hotel & Apartments also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Grindelwald lodge is smoke free.

Room service (during limited hours) is available.

Languages

English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Ski shuttle nearby

Food and drink

  • 1 bar
  • Room service available

Things to do

  • Ice skating
  • Mini golf

Family friendly

  • Mini golf

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Ski-in/ski-out access
  • Ski storage

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between October 31 and December 22.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Residence Hotel Apartments Grindelwald
Residence Hotel Apartments
Residence Grindelwald
Residence Hotel Grindelwald
& Apartments Grindelwald
Residence Hotel Apartments
Residence Hotel & Apartments Lodge
Residence Hotel & Apartments Grindelwald
Residence Hotel & Apartments Lodge Grindelwald

Residence Hotel & Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 122 out of 277 reviews" "
Rating 8 - Good. 96 out of 277 reviews" "
Rating 6 - Okay. 32 out of 277 reviews" "
Rating 4 - Poor. 18 out of 277 reviews" "
Rating 2 - Terrible. 9 out of 277 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Benjamin T

Travelled with partner
Liked view
Stayed 4 nights in Sep 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
Everything is good, location, services, room is spacious, breakfast is good. The amenities is little bit old though.
Stayed 2 nights in Sep 2024

10/10 Excellent

Myat min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of from the room and balcony. Also located nearby restaurants.
Stayed 2 nights in Sep 2024

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service
The rooms were remodeled and very clean. Very nice bedding. It was near the far end of town but very convenient and walkable. I would only recommend that the old carpet in the entry/lobby be replaced. It was very worn out and our first impression wasn't very good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kasra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than lack of some amenities like pool, everything else is perfect about this place! Definitely recommended
Stayed 1 night in Aug 2024

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property offered a great price, quite easy to find & located in convenient walking distance of village shops & amenities. Staff we're punctual, welcoming, helpful & everything was organised. Room was kept in good order daily, though would be better if can be equipped with a fan / air conditioning system. Breakfast buffet is served daily & offers a good selection. Recommend sitting on porch to get view of mountains. Overall a great place to stay when visiting Grindelwald. Danke
Stayed 2 nights in Aug 2024

2/10 Terrible

Aprille

Stayed 1 night in Jul 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jiajie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is wonderful!
Stayed 2 nights in Jun 2024

8/10 Good

Vipul

Travelled with family
Liked: Cleanliness, staff & service
We liked the staff, especially Christina, who treated us very nicely, responded to questions to the best of their ability, and was pleasant and welcoming. The breakfast was awesome. The windows from some rooms and breakfast area overlook the Eiger Mountain and the Glacier. Our room did not. Amenities within the room can be improved. The shower curtain was too small and made it difficult to prevent splashing of water outside. One other problem is the steep slope to get to the bus station. For an elderly or disabled person, this could present a problem. Overall, we enjoyed staying at this hotel in Grindelwald.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were incredible! It was walkable to the Main Street. The rooms were clean and comfortable and the staff was extremely nice. We loved that breakfast was offered and it was excellent. We would definitely stay here again!
Stayed 1 night in Jun 2024

10/10 Excellent

Mary, Lima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was outstanding. Nice hotel away from the main tourist area of Grindelwald. Good breakfast select. Overall we would recommend this hotel.
Stayed 1 night in Jun 2024

6/10 Okay

Alex, Maple Ridge

Disliked: Cleanliness, property conditions & facilities
Mold in shower
Stayed 1 night in Jun 2024

10/10 Excellent

Deirdre, Ilderton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for easy train access. Stunningly beautiful. So friendly and quiet. Excellent morning breakfast
Stayed 2 nights in Jun 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great town must see. Room was fine.
Stayed 1 night in Jun 2024

6/10 Okay

Roger

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Difficult to bath. Water was either very hot or very cold and we were not able to shower. We would fill tub with cold and then add hot to get comfortable tempature.
Stayed 2 nights in May 2024

10/10 Excellent

Harsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Views
Great hotel in Grindelwald. The staff was very friendly and the complimentary breakfast was very good. We had a fantastic view of the Eiger and Monch mountains that captivated us. I suggest requesting a room with a view of these mountains as opposed to the other side that looks towards Mount First. That side isn't bad, but the view towards Eiger and Monch is fantastic. The mountains feel close enough to touch. It's a 15 to 20 minute walk to the main train station, but there are also buses that make it easy to get around.
Stayed 2 nights in May 2024

10/10 Excellent

RAJ KUMAR

Stayed 1 night in Feb 2024

10/10 Excellent

RAJ KUMAR

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Although my stay was short, it was very nice. The balcony, excellent breakfast, and being in the heart of Grindelwald made it worth it.
Stayed 1 night in Feb 2024

10/10 Excellent

connor

Liked: Amenities
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beware of Bed Bugs
Unfortunately, the room assigned to us was infested with bed bugs. We also learnt that another room below ours suffered the same fate. While we were given another room, the entire stay was affected as we needed to take a lot of precautionary measures to prevent our items from getting infected. The overall upkeep of the room was generally satisfactory, but it was old and dated.
Bed bugs caught
Bed bug
Stayed 2 nights in Dec 2023