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BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

Couples treatment room(s), sauna, steam room, body treatments
Exterior
Reception
Wetterhorn Suite | Living area
Premium bedding, free minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
Bergwelt 4, Grindelwald, BE, 3818
  • First Cable Car
    ‪3 min walk‬
  • Gletscherschlucht
    ‪6 min walk‬
  • Oberer Gletscher
    ‪6 min walk‬

Room options

View all photos for Luxury Room with Eiger View

Premium bedding, free minibar, in-room safe, desk

Luxury Room with Eiger View

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Room with Eiger View

Shower, hair dryer, dressing gowns, slippers

Corner Room with Eiger View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Suite

Premium bedding, free minibar, in-room safe, desk

Two-Bedroom Suite

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Roof Suite

Premium bedding, free minibar, in-room safe, desk

Roof Suite

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Room

Premium bedding, free minibar, in-room safe, desk

Luxury Room

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite

10.0 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Essential Doppelzimmer

Essential Doppelzimmer

Essential Doppelzimmer

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room with Eiger View

Premium bedding, free minibar, in-room safe, desk

Cosy Room with Eiger View

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Three-Bedroom Suite

Three-Bedroom Suite

Three-Bedroom Suite

  • 70 sq m
  • Sleeps 6
  • 3 King Beds

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for 1 room
includes taxes & fees
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About this property

BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

Slopeside fun with full-service spa and restaurant
Ski into BERGWELT GRINDELWALD | ALPINE DESIGN RESORT, where you can relax in a full-service spa, enjoy a drink at the bar/lounge, or have a meal at the restaurant.
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT offers 90 accommodations with free minibar items and minibars. Beds feature premium bedding. 40-inch flat-screen televisions come with Netflix. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fire & Ice Adult SPA has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they enjoy the free breakfast at BERGWELT GRINDELWALD | ALPINE DESIGN RESORT. During your stay, you're just a quick walk from First Cable Car. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Treat yourself to hot stone massages, body treatments, or facials at Fire & Ice Adult SPA
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, ski-in/ski-out access, and hiking/biking trails
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Steps from First Cable Car and 6 minutes by foot from Gletscherschlucht
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a fitness center. BERGWELT GRINDELWALD | ALPINE DESIGN RESORT helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Parking is available for a fee.

This 4-star Grindelwald hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT has a restaurant on site.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 28 per night)
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Snowboarding

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 2

Spa

  • 3 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Hardwood flooring in room
  • Step-free path to entrance

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Free minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for CHF 45.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 28 per night
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Bergwelt Grindelwald
Bergwelt Grindelwald Alpine Design Resort
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT Hotel
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT Grindelwald
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT Hotel Grindelwald

BERGWELT GRINDELWALD | ALPINE DESIGN RESORT Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 343 out of 442 reviews" "
Rating 8 - Good. 64 out of 442 reviews" "
Rating 6 - Okay. 17 out of 442 reviews" "
Rating 4 - Poor. 9 out of 442 reviews" "
Rating 2 - Terrible. 9 out of 442 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Lee-Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely coming back
We loved staying here, definitely would come back. Beautiful views! Staff was awesome. The spa was very relaxing. The kids loved it, especially the splash hour. The breakfast buffet had a wide spread and was very delicious. Small hike up to the property, take advantage of the shuttle service. Location was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jane

Stayed 1 night in Sep 2024

10/10 Excellent

Natalie, Glasgow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic in all aspects. The rooms however, could have done with more lighting as it was very dark and difficult to get ready in the morning. Also another pillow would have been useful as the pillows are very soft.
Stayed 1 night in Oct 2024

10/10 Excellent

Marti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

George, Midway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bergwelt Grindelwald exceeded our highest expectations.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gurpreet, Abbotsford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modren property and the staff there is amazing. Good location to go many places and for activities. I highly recommend this place.
Stayed 3 nights in Sep 2024

6/10 Okay

Steve

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
No personality for a boutique hotel
The staff was not very attentive or helpful with the exception of transportation driver who provided excellent service & great restaurant recommendations. The bartender has zero personality and the atmosphere was hollow. My room had trash in the bathroom and housekeeping didn’t come to clean it when I called to ask for it to be cleaned. The restaurant at night was dead. Besides a great location, there was nothing positive about the staff or the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

TODD, Ashland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Delilah

Stayed 3 nights in Sep 2024

10/10 Excellent

FRANCO

Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel!!!! Very nice staff and loved the bartenders! Would absolutely stay again and recommend!!! Everything was amazing; the views, the food , the pool, hot tub, the rooms, the views from balcony, the robs and slippers to wear.
Stayed 2 nights in Sep 2024

10/10 Excellent

Harsh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, outdoor hot tub is awesome
Stayed 2 nights in Sep 2024

8/10 Good

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel be careful when you book a “luxury room” it is nice however there is no view of the mountain they are inside rooms with a view of a garden would suggest luxury room with eiger view as the best option
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Madison

Stayed 4 nights in Sep 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder experience. Great people
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Best place my husband and I stayed on our two week trip in Switzerland. Staff is so nice and helpful, beds are amazing and comfortable which my husband and I found hard to find in Switzerland. If we come back we will stay here the entire duration.
Stayed 1 night in Sep 2024

10/10 Excellent

mohamad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second trip to Bergwelt Grindelwald in the past two years and I must say it’s the best hotel in Grindelwald for sure. The amenities are excellent and the rooms are very unique. Extremely clean. I had a few minor complaints on my most recent trip but the staff, specifically Panagiotis went above and beyond to make sure we were satisfied. I would definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
with air condition it would have been perfect
very good hotel in a very nice town, good food, best location, however - no air condition. the hotel offered "cooling system" which only made noise and not cool air. lucky the weather outside was fine....
Stayed 2 nights in Sep 2024

4/10 Poor

Bhawna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Property looks great and some staff is good. But the property lacks several things because of which I wouldnt recommend it. - It is not family friendly. No prior heads up regarding limited hours for swim with kids (only for 2 hours around noon when most families are out for tourism) - Unreliable shuttle service. Not guaranteed for a specific time, so basically you def need to have a backup service for the time esp if you have a timed attraction (e.g., I almost missed Jungfrau because I didnt get the shuttle that I reserved 24 hours in advance, and had to then run with baby and her stuff towards the train to catch on time, after waiting for shuttle for 15 mins) - Huge stair case leading to the entrance and there was no email regarding how to enter the property esp if you are arriving with kids/ luggage - Very inconsistent policies? Some staff will hand you water bottles when asked and some will deny rudely? I would have been okay if no one was handing over water bottles to anyone
Stayed 3 nights in Aug 2024

10/10 Excellent

Grishma

Stayed 2 nights in Aug 2024

10/10 Excellent

Demian, South Orange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and spa
Stayed 2 nights in Aug 2024

8/10 Good

Fateha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, where one staff really helped us a lot, ensuring we got the best mountain facing room for my birthday, something I had articulated when I purchased a junior suite. I was originally assigned a gorgeous room and a birthday setting was implemented, but when I came to take the keys this front desk lady tried to put me on another less scenic room. The experience was almost ruined due to this front desk lady, she was incredibly rude about our insistence on the room set up for my birthday, questioning my need for said room which I had paid for (not a room upgrade which was implied!). The audacity - I’ve never had this happen in any 4/5 star hotel before and I travel a lot. She started questioning me why I needed it as I didn’t have children (again, I can’t believe she had the audacity to assume and ask!) and tried to imply that I was inconveniencing them as they would now need to do more work. Suffice to say after I showed her my booking (and the extortionate amount I paid for 2 days) she took my passport again (something about that also felt aggressive) and then handed it to the nicer man who helped us - didn’t even address us or apologise. On the whole the rest of the experience was fine. The food was good at breakfast, the location was perfect. I loved the room given too.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carl

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024