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SureStay Plus Hotel by Best Western Greenwood

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western Greenwood

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
635 Highway 82 W, Greenwood, MS, 38930-5029
  • Museum of the Mississippi Delta
    ‪2 min drive‬
  • The Mississippi Gift Company
    ‪4 min drive‬
  • Back in the Day Museum
    ‪5 min drive‬
  • Greenwood, MS (GWO-Leflore)

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View (2nd Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Pool View (2nd Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites - Greenwood, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (485)
The price is €176
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Holiday Inn Express & Suites - Greenwood, an IHG Hotel

About this property

SureStay Plus Hotel by Best Western Greenwood

Hotel in Greenwood with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a microwave in a common area, and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a children's pool, and a meeting room are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Greenwood offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Greenwood hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Greenwood. During your stay, you'll be within walking distance of Museum of the Mississippi Delta. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym, basketball, and racquetball/squash
  • Just a 2-minute drive from Museum of the Mississippi Delta and a few minutes from Fort Pemberton Memorial Park
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Greenwood offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly SureStay Plus Hotel by Best Western Greenwood. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western Greenwood was completed in November 2020.

This Greenwood hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Basketball
  • Children's pool
  • Fitness centre
  • Racquetball/squash
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Fireplace in reception
  • Renovated entire property – November 2020
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20445

We should mention

  • The seasonal pool will open May 01 and close October 31.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Greenwood Inn
Greenwood Inn Suites
Surestay Plus By Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel
SureStay Plus Hotel by Best Western Greenwood Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel Greenwood

SureStay Plus Hotel by Best Western Greenwood Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 261 out of 616 reviews" "
Rating 8 - Good. 201 out of 616 reviews" "
Rating 6 - Okay. 74 out of 616 reviews" "
Rating 4 - Poor. 31 out of 616 reviews" "
Rating 2 - Terrible. 49 out of 616 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptionist was very welcoming and accommodating and his name was Dharm Raj🤗🙏! Thank you for a nice stay at your establishment!
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay
Stayed 1 night in Sep 2024

10/10 Excellent

Shonntae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marquis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sheneka

Stayed 1 night in Sep 2024

8/10 Good

Ramiyah

Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kadesa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. The room smelled and look clean. The staff was really friendly and understandable. No complaints
Stayed 2 nights in Sep 2024

10/10 Excellent

DENELL B

Stayed 1 night in Aug 2024

8/10 Good

Sukeya

Stayed 1 night in Aug 2024

10/10 Excellent

Vivian, Pine Bluff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were nice and the area was nice and quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Margarette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Very well kept. Quiet and nice environment
Stayed 3 nights in Aug 2024

8/10 Good

John

The property was clean
Stayed 2 nights in Aug 2024

6/10 Okay

Shakita

Liked: Cleanliness, property conditions & facilities
The ladies at the front counter and the ladies serving breakfast gave top tier customer service. However I didn't like the way I felt like me and my kid's were watched our entire stay, from the male staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Paige

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager/Owner is very unpleasant and unprofessional. When rooms were “cleaned” it was done very poorly. Hotel in a dangerous area. Will not stay again or recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very nice and friendly. The food was good and the room was clean. I liked the 2 door entrance from the outside.
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good. No dislikes!
Stayed 2 nights in Aug 2024

6/10 Okay

Mark La

Travelled with partner
Liked: Staff & service
The staff was very nice, and the hotel was clean, though aged. However, our room was hot, and the AC did not work well. In all fairness to the staff, we did not complain. However, it was obvious that this unit was not functioning well, and the staff should have noted it during their room cleaning and fixed it.
Stayed 2 nights in Aug 2024

8/10 Good

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Facilities are clean and well maintained. Highly recommended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Hotel Less the > Hospitality.
Mangement is of the mind of money over service manners. If a room is your only concern, a place to lay your head, SureStay may be the place for you. However, if a need arises that pits management in the space of providing solid, guest services against a little room revenue - then room revenue will surely win. In short - I was told from the Night Auditor that I would not be charged if I checked out by 1230pm and I checked out well before that time and I was yet charged for a room that I did NOT stay in or utilize in any capacity. Could have been because of other factors that presented themselves in a darker tone or maybe providing service to travelers is a nonexistent element in lodging at SureStay Greenwood. If you are a guests that may need or expect an extension of grace and emphathy with your accommodations- this would very prove to not be the property for you.
Stayed 2 nights in Aug 2024

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained but has no elevator.
Stayed 1 night in Aug 2024

10/10 Excellent

Eve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the unique indoor -outdoor pool. It was beautiful and clean.
Stayed 1 night in Jul 2024

6/10 Okay

Alicia

Business traveller
Disliked: Property conditions & facilities
We bought bug spray. We took care of the ant bed & huge spider at the side entry. You are welcome.
Stayed 1 night in Jul 2024