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SureStay Plus Hotel by Best Western Greenwood

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Greenwood

Seasonal outdoor pool, pool umbrellas, pool loungers
Property amenity
Suite, 1 King Bed, Accessible, Bathtub
Lobby
Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
635 Highway 82 W, Greenwood, MS, 38930-5029
  • Place, Greenwood Medical Complex
    ‪2 min walk‬
  • Place, Greenwood-Leflore Hospital
    ‪11 min walk‬
  • Place, Greenwood Mall
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (2nd Floor)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (2nd Floor)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (2nd Floor)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

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Reception
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 513 reviews
The price is €133
includes taxes & fees
28 Dec - 29 Dec
Hampton Inn Greenwood

About this property

SureStay Plus Hotel by Best Western Greenwood

Hotel in Greenwood with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a microwave in a common area, and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a children's pool, and a meeting room are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Greenwood offers 100 air-conditioned accommodations with hair dryers and irons/ironing boards. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Greenwood hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Greenwood. During your stay, you're just a quick walk from Greenwood Medical Complex. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym, basketball, and racquetball/squash
  • Steps from Greenwood Medical Complex and 13 minutes by foot from Greenwood-Leflore Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Greenwood offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly SureStay Plus Hotel by Best Western Greenwood. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western Greenwood was completed in November 2020.

This Greenwood hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Racquetball/squash
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1976
  • Communal living room
  • Fireplace in lobby
  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20445
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 01 and close October 31.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Greenwood Inn
Greenwood Inn Suites
Surestay Plus By Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel
SureStay Plus Hotel by Best Western Greenwood Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel Greenwood

SureStay Plus Hotel by Best Western Greenwood Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 307 out of 690 reviews
Rating 8 - Good. 218 out of 690 reviews
Rating 6 - Okay. 80 out of 690 reviews
Rating 4 - Poor. 35 out of 690 reviews
Rating 2 - Terrible. 50 out of 690 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay there again and great staff great place to relax great place overall
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming back next year

They really did an awesome job up grading and the pool was open as well....love it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Hotel was clean & Staff was professional & Friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Toccaress

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with this hotel. I was quite surprised when i walked inside the lobby i really liked the layout especially the pool area. The pool connects the inside and outside. There was alot of lounge area upstairs and down around the pool. I really enjoyed the room the way it was detup it was almost like and apartment the room also had a balcony that you could hang out on if you needed to step out and have a smoke or just hang out. Theres not relaly much to look at sround the area. It definitely felt safe. The room was clean. The guy at the front counter was very nice. Im not sure of his name but he was very nice abd friendly. Plan to stay here any other time im in the area
Stayed 1 night in Jul 2025

10/10 Excellent

Vanikee

Travelled with family
Liked: Amenities
Loved it here. Hate I didn’t get to enjoy the pool or breakfast. Didn’t have enough time. Will be back
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very professional and friendly. I truly enjoyed my stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, the facility is great! Pool area is awesome, breakfast too. And the staff… absolutely wonderful
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay.

We had a very pleasant stay at the SureStay in Greenwood. The room was spacious, and very clean. The beds were comfortable and the pillows were nice and fluffy. The staff were friendly and accommodating. Great experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kirstun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Isiah

Stayed 2 nights in Jul 2025

4/10 Poor

Ada L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV never worked. Refrigerator did not work, had to change it out. Bathroom not completely clean. Lip stick all over tissues and containment area for tissues in bathroom. Asked for tissues and toilet paper, was told to just hang sign outside of the door. We stated how would they know what we want by doing this and stated we would come to the desk to pick it up. Asked for manager repeatedly and asked for a call. Said he would not be back until the 16th. Manager has not responded as of July 24, 2025. Employee, Elliott, was helpful and responsive. Also, the older lady on the desk.
Stayed 4 nights in Jul 2025

8/10 Good

Jessica

Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Stayed 1 night in Jul 2025

10/10 Excellent

Delita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SureStay on Highway 82 here we come

Everything about our stay at this location in Greenwood, Mississippi was great. The young man that was at the front desk for overnight Travaris Holmes was very nice, the morning person (female) I can't say the same. Not really approachable, never smiled and greeted certain guest. Housekeeping employees were excellent and a pleasure to work with along with the hotel engineer and let me not forget the ladies in the breakfast area. My husband and I visit Itta Bena, Ms twice a year and have stay at the other hotels in the area before we decided to try SURESTAY. It's been a great experience.
Stayed 4 nights in Jul 2025

8/10 Good

James

Nothing very unique. A nice, clean property with terrible television reception.
Stayed 2 nights in Jul 2025

8/10 Good

LaQuita

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and was given the wrong room. I had booked a second-floor balcony with two queen beds, but instead, I was given an 1st-floor king bed. Since I had children with me, I needed two beds. When I went back to switch to the correct room, the receptionist seemed irritated. Despite this, the hotel was clean, and I had a good night’s sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Na Keida S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the environment.
Stayed 4 nights in Jun 2025

8/10 Good

Darnell

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean...just need a firm mattress
Stayed 2 nights in Jun 2025

10/10 Excellent

Tee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Very clean room. Quiet after hours. No complaints
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 3 nights in May 2025

4/10 Poor

wanya

Disliked: Cleanliness, room comfort

Room service didn't clean are room, we were told s

Stayed 4 nights in May 2025