Crystal Inn Hotel & Suites Great Falls

2.5 star property

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Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym

Explore the area

Map
3701 31st St SW, Great Falls, MT, 59404
  • Meadow Lark Country Club
    ‪3 min drive‬
  • Four Season Arena
    ‪5 min drive‬
  • Montana ExpoPark
    ‪7 min drive‬
  • Great Falls, MT (GTF-Great Falls Intl.)
    ‪19 min walk‬

Room options

Standard Double Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Queen Beds, Smoking

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Crystal Inn Hotel & Suites Great Falls

Hotel in Great Falls with free breakfast and airport shuttle service
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a hot tub are onsite. Housekeeping is available on request.
Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they enjoy the free breakfast at Crystal Inn Hotel & Suites Great Falls. During your stay, you'll be close to Lucky Lil's Casino. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 3-minute drive from Lucky Lil's Casino and a few minutes from Meadow Lark Country Club
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Crystal Inn Hotel & Suites Great Falls offers its guests an indoor pool, a hot tub, and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Crystal Inn Hotel & Suites Great Falls also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request).

Smoking is allowed in designated areas at this Great Falls hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Free return airport shuttle from 4:30 AM to 1 AM
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Crystal Inn Hotel & Suites Great Falls.

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1008 reviews
Rating 8 - Good. 222 out of 1008 reviews
Rating 6 - Okay. 63 out of 1008 reviews
Rating 4 - Poor. 31 out of 1008 reviews
Rating 2 - Terrible. 28 out of 1008 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator kinda creepy
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful and ALICE was very attentive at the breakfast buffet. Alice made our day with her quick responsiveness to queries and light conversation.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go back
Very nice. Clean and comfortable. Good breakfast extra nice staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Business traveller, Travelled with partner
Liked: Property conditions & facilities
The snack bar was the best had good options opted to not go to the store because it was being renovated.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room, friendly staff, quiet even just off the highway.
Stayed 1 night in Nov 2024

10/10 Excellent

Bonnie

Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing.
It was amazing. The staff was courteous, and the room was great. I will definitely stay there when in Great Falls.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Knocking Ride
The stay was okay but the elevator was very problematic.
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Stayed 1 night in Oct 2024

10/10 Excellent

Teri

Stayed 1 night in Nov 2024

8/10 Good

Kathy

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and engaging staff. Clean room, okay breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Derek

Travelled with group
Liked: Property conditions & facilities
Close to airport
Stayed 1 night in Nov 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice hotel, friendly staff , clean rooms
Stayed 1 night in Nov 2024

10/10 Excellent

E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and really lovely staff. Thanks, Crystal Inn!
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet!
Quiet and clean. Breakfast was good with lots of options. Will stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Payge

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, close (5 min) from the airport and they have a shuttle, okay breakfast. Very accommodating front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandy

Very clean and great beds
Stayed 1 night in Nov 2024

4/10 Poor

Jim

Disliked: Staff & service
Reserved 4:30am shuttle to airport. Shuttle and front desk people disappear. The came back at 5am? Lucky airport is close and small. Very strange, frontdesk person said a higer up told her to leave, for some unexplained reason. Otherwise stay was fine.
Stayed 1 night in Nov 2024

8/10 Good

William, Edmonton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value but located on a flyover across from a truck stop - not much around for food or entertainment
Stayed 1 night in Nov 2024

10/10 Excellent

Erica

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lynette

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a welcoming stop on our move.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024