Private host

SureStay by Best Western Grayson

2.5 star property

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Photo gallery for SureStay by Best Western Grayson

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Reception
Indoor pool
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • Breakfast included
  • Parking included
  • 24/7 front desk

Explore the area

Map
501 C W Stevens Boulevard, Grayson, KY, 41143
  • Kentucky Christian University
    ‪14 min walk‬
  • Carter Caves State Park
    ‪17 min drive‬
  • Greenbo Lake State Resort Park
    ‪34 min drive‬
  • Huntington, WV (HTS-Tri-State)
    ‪25 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay by Best Western Grayson

Hotel in Grayson with free breakfast and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a lobby fireplace, and a vending machine are onsite. Housekeeping is available on request.
SureStay by Best Western Grayson offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grayson hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the free breakfast at SureStay by Best Western Grayson. During your stay, you'll be within walking distance of Kentucky Christian University. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a computer, laundry facilities, and a lobby fireplace
  • Guests have great things to say about the helpful staff and the breakfast
  • 0.7 mi (1.2 km) from Kentucky Christian University and 11.5 mi (18.6 km) from Grayson Lake State Park
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, a vending machine, and a fireplace in the lobby are also featured at the business-friendly SureStay by Best Western Grayson. Free self parking is available.

This Grayson hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

The Inn at Grayson
Surestay By Grayson Grayson
SureStay by Best Western Grayson Hotel
SureStay by Best Western Grayson Grayson
SureStay by Best Western Grayson Hotel Grayson

SureStay by Best Western Grayson Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 127 out of 240 reviews
Rating 8 - Good. 52 out of 240 reviews
Rating 6 - Okay. 30 out of 240 reviews
Rating 4 - Poor. 16 out of 240 reviews
Rating 2 - Terrible. 15 out of 240 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kala

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will be coming back.
Stayed 2 nights in Nov 2024

8/10 Good

kara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked to know there was no elevator ahead of time but all and all it was great experience.
Stayed 2 nights in Nov 2024

4/10 Poor

Aaron

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The toilet wasn’t secured to the floor. The water in the bathroom wouldn’t shut all the way off. Hallways were dirty even after cleaning crew cleaned them. Breakfast was burnt and cause the entire hotel to smell like burnt food. Cereal was stale and not edible. Juice and milk were not chilled. Various problems that all lead to overall poor management and poor staff.
Stayed 2 nights in Nov 2024

2/10 Terrible

Dawn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk nightmare
After calling ahead to double check reservations and late check in . Hotels.com never made the reservations lied about sent me all the right emails to verify. And like little baby Jesus birthday no room in the INN . Front desk man wasn’t helpful and didn’t know anything I was told at 3 am they take back your room.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

makayla

Stayed 5 nights in Oct 2024

6/10 Okay

Loretta

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Judy

Travelled with family
Disappointed
This site was just ok. We had an odd odor in our room which was quite annoying. The room was not what I would consider clean. The toliet seat was broke and should have been addressed.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for a one night - comfortable and clean! Oh, and inexpensive!
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
Wasn't good I car trouble so wanted to reschedule for the next night instead refunded my money and I'm not going to receive the money back for 5 to 10 working days so not happy with my experience
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Stayed 1 night in Sep 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
We have stopped here three times. We know that we can trust it to be clean. The non-smoking rooms are truly non-smoking rooms. The towels are a little thicker than your average cheaper hotel and we have come to trust this place. Feels safe and I get a good quiet night sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Clean and new feeling. Nice towels, comfortable bed. Staff is friendly
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Nice spot. Clean room but musty smell. Maybe the carpet? It felt damp. Pool needs a good vacuum. Understaffed in morning. One girl trying to do the breakfast and run the front desk all at the same time. No big complaints though, I would stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Joshua

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The price was great the room was clean..but the phone did not work nor did the microwave..the toilet was clogged..just needs maintained but the price was what brought me here..
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was almost out at 8:30am.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was we only had one towel in our bathroom hotel was clean staff were nice we ended up stuck here a extra night due to car issues
Stayed 1 night in Sep 2024

6/10 Okay

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
1 - on second floor and no elevator and I have a bad knee 2 - when they came to clean room all we wanted was fresh towels to switch out and he had nothing to give us so he went down and grabbed two pool towels to give us 3 - nobody at front desk when we arrived or left - had to wait at least /0 min for somebody to check us in 4 - sheet had a horrible yellow stain on it so I took that top sheet off
Stayed 2 nights in Aug 2024