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SureStay by Best Western Grayson

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay by Best Western Grayson

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Reception
Indoor pool
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Breakfast included
  • Parking included

Explore the area

Map
501 C W Stevens Boulevard, Grayson, KY, 41143
  • Kentucky Christian University
    14 min walk
  • Shoney's
    1 min walk
  • Ashland Transportation Center
    29 min drive
  • Huntington, WV (HTS-Tri-State)
    25 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Days Inn by Wyndham Grayson

Breakfast included
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (237)
The price is €75
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Days Inn by Wyndham Grayson

About this property

SureStay by Best Western Grayson

Hotel in Grayson with free breakfast and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a lobby fireplace, and a vending machine are onsite. Housekeeping is available on request.
SureStay by Best Western Grayson offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grayson hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the free breakfast at SureStay by Best Western Grayson. During your stay, you'll be within walking distance of Kentucky Christian University. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a computer, laundry facilities, and a lobby fireplace
  • Guests have great things to say about the breakfast and the helpful staff
  • 0.7 mi (1.2 km) from Kentucky Christian University and 11.5 mi (18.6 km) from Grayson Lake State Park
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, a vending machine, and a fireplace in the lobby are also featured at the business-friendly SureStay by Best Western Grayson. Free self parking is available.

This Grayson hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

The Inn at Grayson
Surestay By Grayson Grayson
SureStay by Best Western Grayson Hotel
SureStay by Best Western Grayson Grayson
SureStay by Best Western Grayson Hotel Grayson

SureStay by Best Western Grayson Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 124 out of 233 reviews" "
Rating 8 - Good. 50 out of 233 reviews" "
Rating 6 - Okay. 30 out of 233 reviews" "
Rating 4 - Poor. 15 out of 233 reviews" "
Rating 2 - Terrible. 14 out of 233 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
We have stopped here three times. We know that we can trust it to be clean. The non-smoking rooms are truly non-smoking rooms. The towels are a little thicker than your average cheaper hotel and we have come to trust this place. Feels safe and I get a good quiet night sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Clean and new feeling. Nice towels, comfortable bed. Staff is friendly
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Nice spot. Clean room but musty smell. Maybe the carpet? It felt damp. Pool needs a good vacuum. Understaffed in morning. One girl trying to do the breakfast and run the front desk all at the same time. No big complaints though, I would stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Joshua

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The price was great the room was clean..but the phone did not work nor did the microwave..the toilet was clogged..just needs maintained but the price was what brought me here..
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was almost out at 8:30am.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was we only had one towel in our bathroom hotel was clean staff were nice we ended up stuck here a extra night due to car issues
Stayed 1 night in Sep 2024

6/10 Okay

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
1 - on second floor and no elevator and I have a bad knee 2 - when they came to clean room all we wanted was fresh towels to switch out and he had nothing to give us so he went down and grabbed two pool towels to give us 3 - nobody at front desk when we arrived or left - had to wait at least /0 min for somebody to check us in 4 - sheet had a horrible yellow stain on it so I took that top sheet off
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as you walk into the room you get this musty smell that just hits you in the face. It was so bad we ended up buying febreeze and sharing it with another couple groups that stayed with us. Also the bathroom outlet did not work and the light in the bathroom kept going on and off all night. Even when taking a shower it wouldnt stay on. The bathroom you could tell had not been sweeped. The beds were very uncomfortable. I think sleeping in the floor would have been more comfortable and the pillows just deflated as soon as your head hit them. Overall horrible but we had committed to staying for that one night due to having to get up so early the following day. The staff was super nice and friendly. It was just everything else wasn't the best.
Stayed 1 night in Aug 2024

4/10 Poor

Melody

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No elevator
Stayed 1 night in Aug 2024

4/10 Poor

Erin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
The room was clean and the people were nice. The continental breakfast was out of a lot things. The breakfast is not a deal killer but I will shop around for the next visit. Thanks!
Stayed 1 night in Aug 2024

6/10 Okay

Anne

Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Front desk staff was SUPER friendly!! Outside door facing the highway does not lock.
Stayed 1 night in Jul 2024

10/10 Excellent

Whendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Breakfast wasn't great but ok.
Stayed 1 night in Jul 2024

2/10 Terrible

Sheila

Disliked: Staff & service, amenities
Staff was dressed and just street clothes instead of properly representing the hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

karen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was ok, it could definitely use some updating but was clean,had a faint smell of cigarettes even though it was a non smoking room. We had an issue with our tv and an associate went out of her way to correct it as fast as possible. We would stay there again
Stayed 2 nights in Jul 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

LARRY

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mostly great
I always like to stay at Best Westerns because they usually have decent pillows. Your pillows we the fat foam kind that kill the neck of a side sleeper and are usually found in Choice hotels, not Best Western. Also, didn't check, so blame myself, but stuck a salad in the refrigerator and lost it because the refrigerator wasn't on. Otherwise, room and stay were great. Front desk was unusually attentive. Breakfast was nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The salt water pool was a nice bonus after a long drive.
Stayed 1 night in Jul 2024