Quality Inn Gaylord

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Gaylord

Indoor pool
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
137 West St, Gaylord, MI, 49735
  • Otsego County Historical Museum
    ‪8 min walk‬
  • Bavarian Falls Park
    ‪15 min walk‬
  • Call of the Wild Museum
    ‪15 min walk‬
  • Gaylord, MI (GLR-Gaylord Regional)
    ‪3 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Gaylord

Hotel in Gaylord with free breakfast and a fitness center
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn Gaylord. During your stay, you're just a quick walk from Otsego County Historical Museum. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 8 minutes by foot from Otsego County Historical Museum and a 2-minute drive from Bavarian Falls Park
  • Pets welcome for a fee (restrictions apply)
Quality Inn Gaylord offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Inn Gaylord. Self parking is free.

Smoking is allowed in designated areas at this Gaylord hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre
  • A meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 1.50 per accommodation, per stay
The resort fee includes:
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.4
Rating 10 - Excellent. 146 out of 982 reviews" "
Rating 8 - Good. 282 out of 982 reviews" "
Rating 6 - Okay. 237 out of 982 reviews" "
Rating 4 - Poor. 177 out of 982 reviews" "
Rating 2 - Terrible. 140 out of 982 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, room comfort
Decent hotel
Staff was friendly . Check in and out was easy. It was decent the only concerning thing was door to room was hard to shut. I didn’t do the breakfast but it served my purpose. I would stay again.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was sparse. Staff had difficulty keeping sausage gravy supplied. And only had one waffle maker. Front desk staff very friendly and helpful
Stayed 2 nights in Oct 2024

8/10 Good

TIMOTHY

Stayed 1 night in Sep 2024

10/10 Excellent

Marusa

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very rude people talking in the middle of the night through the isles.
Stayed 3 nights in Oct 2024

6/10 Okay

Kristina

Disliked: Staff & service, property conditions & facilities
Trying for a peaceful getaway
While our room was fairly clean, several areas of the room were in disrepair. I don't know how they can book people in a room with these issues but they did. I also heard them say to another guest that they were full (which I understood meant no different room to switch to). The walls of our room were thin, as we could hear almost everything in the adjoining room. I am really disappointed in this stay. Also, no one came to clean at all for our 2 night stay, and I had to go retrieve clean towels and washcloths myself and bag up the soiled ones to leave outside my room door, something that housekeeping should have done. I have photos, but this website is not allowing me to upload them.
Stayed 2 nights in Oct 2024

2/10 Terrible

Nathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
It was the worst hotel I haved stayed in. There was smoking everywhere. The whole hotel smelled like marijuana. Loud music played all night. Front desk informed me they would do nothing about the problems.
Stayed 1 night in Oct 2024

2/10 Terrible

Greg

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best time
When checking in there was a guy sitting there vaping in the lobby. The tv had no remote. After 30 minutes a new tv was brought in after two attempts at synching a different one. The hot tub was not hot at all and the beds were hard. The entire hotel had a smell to it. Probably due to the vaping allowed?
Stayed 1 night in Oct 2024

4/10 Poor

Chelyan

Stayed 1 night in Sep 2024

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Hot tub was in poor condition and cold. Every thing else was fine.
Stayed 1 night in Oct 2024

8/10 Good

carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good vs. bad
It was a one night stay, the price was good, checkin good. Bed was very good, room was fine. But the fan in the bathroom made a terrible racket - you had to keep it on because it was part of the lighting. Also, like many hotels there were no non-slip provisions in the bathtub. the shower itself needed attention. The room seemed to be clean but the halls did not.
Stayed 1 night in Oct 2024

2/10 Terrible

richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was a disgrace. The bathroom door was sticking and was falling apart. No hairdryer. The head board was peeling. Homes in the door and wall were patched and not painted. They are remodeling but the room we got should never be used until it is done.
Stayed 1 night in Oct 2024

8/10 Good

Arthur

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Megan

Travelled with group
Liked: Staff & service
Disliked: Amenities
Did not feel safe. Felt the need to put something in front of the door in order to sleep as 2 women traveling alone.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean as well as bathroom. The breakfast wasn't the best I've had at a hotel. The bed was a little uncomfortable. The staff were all very nice and friendly, great customer service. Easy check l-in and check-out.
Stayed 3 nights in Sep 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Room was clean and bathroom was clean. Nice pool and hot tub. The break fast was not the best I've had at a hotel My only major complaint is the bed was a little lumpy and not the most comfortable. Again, the staff was wonderful.
Stayed 1 night in Oct 2024

4/10 Poor

Kenneth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After we checked in, we found out the outside entrance near our room did not lock. After asking the front desk about it, we were told that they were “doing renovations” and they had no way to lock it. I asked how long it had been like that and was told around 6 to 12 months. After a conversation with the assistant manager, I was told we could leave if we did not like it. The room was ok, except for the sewer drain cap that was loose in the closet area so whenever someone flushed the toilet down the hall, you could hear it in our room. I’m all for hotels making improvements, however none of this was stated when booking. Overall, not a great experience.
Stayed 2 nights in Sep 2024

6/10 Okay

Connie

Liked: Staff & service
Staff nice ,rooms decent
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Stayed 1 night in Sep 2024

2/10 Terrible

Arlene

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was remodeling being done. Everything was torn up even inside the rooms. The first room we were given had a terrible odor and dressers pulled away from the wall with holes by the floorboards where you could see insulation in there. The odor smelled like dead rodents. We were given another room which was slightly better but not acceptable. The only reason we stayed was because we had traveled 10 hours that day and we had a reservation that was not able to cancel. The gentleman working the desk was very nice and tried to find a better room for us.
Stayed 1 night in Aug 2024

2/10 Terrible

Katrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was renovated which I can deal with but the dirty shower, dirt on the floor, bugs by the toilet and broken fan and toilet seat were too much. Also the party right outside our room at 3 AM was annoying. The party or whatever that was woke most of the occupants of the hotel. I plan to reach out to the manager at a later date and will never use this hotel again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wanita

Stayed 1 night in Sep 2024

4/10 Poor

Chelyan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There were no locks on the outside doors to the hall on the main floor. Our bathroom door was broken. The bathroom was extremely small and cramped. The overall cleanliness of the room, building, and area around the building was lacking.
Stayed 2 nights in Sep 2024

6/10 Okay

STEVEN

Stayed 1 night in Sep 2024

8/10 Good

Heidi

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The first room we had the bed fell apart when we sat on it. The pool had algae growing on the walls. There was load music playing all night next to our room and dogs barking. Won't ever stay here again
Stayed 1 night in Sep 2024