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Tru by Hilton Grand Rapids Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Grand Rapids Airport

Reception
Indoor pool
Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)
Sports facility
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included

Explore the area

Map
4570 28th Street SE, Grand Rapids, MI, 49512
  • Patterson Ice Center
    13 min walk
  • Orbit Room
    2 min drive
  • MSA Fieldhouse
    4 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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4.1 out of 5, Very good, (949)
The price is €81
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Sonesta Hotel Grand Rapids Airport

About this property

Tru by Hilton Grand Rapids Airport

Grand Rapids hotel in Kentwood with free breakfast and a fitness center
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Tru by Hilton Grand Rapids Airport offers 98 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Grand Rapids Airport. During your stay, you'll be within walking distance of Patterson Ice Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and a playground
  • 13 minutes by car from DeVos Performance Hall and 13 minutes from Van Andel Arena
  • Cats and dogs welcome for a fee
Tru by Hilton Grand Rapids Airport offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business center on site. Tru by Hilton Grand Rapids Airport also features coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Grand Rapids hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Playground

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Tru by Hilton Grand Rapids Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 352 out of 626 reviews" "
Rating 8 - Good. 154 out of 626 reviews" "
Rating 6 - Okay. 60 out of 626 reviews" "
Rating 4 - Poor. 31 out of 626 reviews" "
Rating 2 - Terrible. 29 out of 626 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Esther

Stayed 1 night in Aug 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MARK

Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ❤️ 😍
Everything was perfect beautiful house keep good job pretty great service 👏 ❤️ in general
Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast options, comfortable bed, wonderful toiletries
Stayed 1 night in Aug 2024

10/10 Excellent

john, Enid

Room and stay was great, no problems
Stayed 1 night in Aug 2024

10/10 Excellent

Dianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Tru hotels! Always great CS!
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Stayed 1 night in Apr 2024

10/10 Excellent

Sara

Stayed 1 night in Aug 2024

8/10 Good

VIRGIL

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
ok
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect stay for the weekend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Was a busy time while we where there. Dining options down the road.
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

B.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay here!
Stayed 1 night in Jul 2024

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very modern hotel. They even have games and a pool table in the lobby! The hotel staff was very friendly.
Stayed 1 night in Jun 2024

4/10 Poor

Larry

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Senior staff at check in very unfriendly and uncooperative. Treated junior staff poorly, even as he tried to be helpful. Asked to see manager and he would not come out to meet with me. Night was terrible with constant thumping noisse, making sleep impossible. I have been a Hilton user for decades, but never a Tru, and will never use again.
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are staying true to Tru …
Nice hotel staff, good breakfast buffet, not overly crowded during our stay. We love Tru hotels.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Cute place. Very clean
Stayed 1 night in Jul 2024

10/10 Excellent

jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean area and friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024