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Tru by Hilton Grand Rapids Airport

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Grand Rapids Airport

Reception
Room, 2 Queen Beds
Indoor pool
Terrace/patio
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
4570 28th Street SE, Grand Rapids, MI, 49512
  • Patterson Ice Center
    13 min walk
  • Cooper's Hawk Winery & Restaurant
    3 min walk
  • Grand Rapids Station
    14 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

Pool
Hot tub
Free airport shuttle
Pet-friendly
4.0 out of 5, Very good, (1098)
The price is €105
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Sonesta Hotel Grand Rapids Airport

About this property

Tru by Hilton Grand Rapids Airport

Grand Rapids hotel in Kentwood with free breakfast and a fitness center
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Tru by Hilton Grand Rapids Airport offers 98 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Grand Rapids Airport. During your stay, you'll be within walking distance of Patterson Ice Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and a playground
  • 13 minutes by foot from Patterson Ice Center and a 2-minute drive from Orbit Room
  • Cats and dogs welcome for a fee
Tru by Hilton Grand Rapids Airport offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business center on site. Tru by Hilton Grand Rapids Airport also features coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Grand Rapids hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Playground

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Tru by Hilton Grand Rapids Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 361 out of 640 reviews" "
Rating 8 - Good. 157 out of 640 reviews" "
Rating 6 - Okay. 62 out of 640 reviews" "
Rating 4 - Poor. 31 out of 640 reviews" "
Rating 2 - Terrible. 29 out of 640 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Grounds were not kept
Stayed 2 nights in Sep 2024

10/10 Excellent

Dominique, Grand Rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The outside area needed to be cleaned.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean place with a good quality breakfast and friendly staff. Rooms could use more storage or suitcase holder.
Stayed 2 nights in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Antionnette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

amad

Stayed 1 night in Sep 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk ladies so nice
Stayed 1 night in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok so this place is really great. The room was superbly clean and they have hard wood floors- no carpets!! My only complaint was the WiFi wasn’t working in the exercise room so the peloton couldn’t connect (the bike worked just not the screen). I asked the staff to help but she didn’t really know what to do but I just rode it anyway with the app I have on my phone. Other than that it was great! Comfortable beds, easy check in and CLEAN!!! Would 100% stay again!
Stayed 2 nights in Sep 2024

8/10 Good

Ralph A Porcaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and courteous. The breakfast in the morning was good and plentiful. Plenty of restaurants and shopping in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Owen, noblesville

Stayed 1 night in Aug 2024

6/10 Okay

Gail

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
The issue I have here is that the guests using the pool seem. Ot to be required to dry off or wear shoes in the elevator and the elevator floors were wet. Also, I understand that this hotel caters to a nosier atmosphere in the lobby but at check in feels intimidating. Also pet fee is high.
Stayed 1 night in Sep 2024

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Amenities
Jada at front desk was very friendly. WiFi was out and they failed to inform me before checking in. Mgr didn't see a need to call in their maintenance man to "Restart" WiFi System. I stayed on a Tuesday night. There were zero GF food options. Staff replied "We had a busy weekend" 2-3 days later and they couldn't restock. So much for "brand consistency"! I gave mgmt a week to reply to my concerns. No response - not even a form reply! I have enjoyed Tru facilities before - NEVER again! Pathetic excuse for a Hilton property, operated more like a red roof inn.
Stayed 1 night in Aug 2024

10/10 Excellent

Kim marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small, but it included absolutely everything that we needed and wanted. The bed was incredibly comfortable. We stayed two nights and got two very good nights sleep. The bathroom was great with a large shower.
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet easy access off the highway
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Hotel was somewhat spartan. There was no coffee machines in the room. Check in was somewhat of a problem since rooms were not ready after the check in time. The hotel manager was finally called and managed to resolve the problem. The breakfast was ok. Will probably not stay at a Tru Hotel again.
Stayed 1 night in Aug 2024

8/10 Good

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time!
First time at a Tru hotel and would definitely stay again. If you’re looking for cozy this place is not it but very cool, simple decor and clean. Hardwood floor, no gross carpet and a stand up shower not a dirty tub/shower combo.
Stayed 1 night in Aug 2024

6/10 Okay

Esther

Stayed 1 night in Aug 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MARK

Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ❤️ 😍
Everything was perfect beautiful house keep good job pretty great service 👏 ❤️ in general
Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast options, comfortable bed, wonderful toiletries
Stayed 1 night in Aug 2024

10/10 Excellent

john, Enid

Room and stay was great, no problems
Stayed 1 night in Aug 2024