Residence Inn By Marriott Grand Rapids West

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn By Marriott Grand Rapids West

Front of property
Outdoor pool
Exterior
Premium bedding, down duvets, pillow-top beds, desk
Free daily buffet breakfast

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Gym
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Pool

Explore the area

Map
3451 Rivertown Point Ct Sw, Grandville, MI, 49418
  • RiverTown Crossings Mall
    11 min walk
  • Red Lobster
    4 min walk
  • Grand Rapids Station
    15 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    26 min drive

Room options

Suite, 1 Double Bed

  • 56 sq m
  • Sleeps 5
  • 1 Double Bed

Studio Suite, 1 Queen Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Double Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 56 sq m
  • Sleeps 5
  • 1 Double Bed

Studio Suite, 1 Queen Bed with Sofa bed, Fireplace

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Residence Inn By Marriott Grand Rapids West

Hotel in Grandville with free breakfast and a 24-hour fitness center
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Residence Inn By Marriott Grand Rapids West offers 90 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn By Marriott Grand Rapids West. During your stay, you'll be within walking distance of RiverTown Crossings Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, laundry facilities, and an elevator
  • Onsite recreation includes tennis courts, a 24-hour gym, and basketball
  • Just a 2-minute drive from RiverTown Crossings Mall and 13 minutes from Van Andel Arena
  • Pets welcome for a fee (restrictions apply)
Residence Inn By Marriott Grand Rapids West offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Residence Inn By Marriott Grand Rapids West also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available.

This 3-star Grandville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Basketball
  • Outdoor pool
  • Tennis

Family friendly

  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate dining area

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 91
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 30 and close September 01.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Grand Rapids West
Residence Inn Marriott Grand Rapids West Grandville
Residence Inn Marriott Grand Rapids West Hotel
Residence Inn Marriott Grand Rapids West Hotel Grandville
Residence Inn Marriott Grand Rapids West Aparthotel Grandville
Residence Inn Marriott Grand Rapids West Aparthotel
Resince riott Rapids West vil
By Marriott Grand Rapids West
Residence Inn By Marriott Grand Rapids West Aparthotel
Residence Inn By Marriott Grand Rapids West Grandville
By Marriott Grand Rapids West
Residence Inn By Marriott Grand Rapids West Hotel
Residence Inn By Marriott Grand Rapids West Grandville
Residence Inn By Marriott Grand Rapids West Hotel Grandville

Residence Inn By Marriott Grand Rapids West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 246 out of 390 reviews" "
Rating 8 - Good. 90 out of 390 reviews" "
Rating 6 - Okay. 31 out of 390 reviews" "
Rating 4 - Poor. 12 out of 390 reviews" "
Rating 2 - Terrible. 11 out of 390 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

K

Stayed 1 night in Aug 2024

6/10 Okay

Challee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Many good points, but needs updating & maintenance
This place is conveniently located to lots of restaurants and shopping. It has the potential for many amenities. But it needs updating and general maintenance.
Stayed 8 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained property kind staff huge room surprisingly good breakfast.
Stayed 1 night in Aug 2024

4/10 Poor

David A

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very slow checkin
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we stepped foot we were treated with pure kindness the breakfast was above and beyond everyday staff always there to help would definitely recommend for a weekend stay or for your family
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location is close to restaurants, grocery store and mall. Not a very walkable area. The door closest to our exit had a broken lock and could not be opened with key card, and was a long way from the main entrance. People were propping the door which is not very secure. Initially we were provided with one pot, no coffee carafe, no fry pan. We asked for additional pots and fry pans (twice) and eventually received some. There was a tear in the LR carpet and the AC unit, located in the bedroom was as loud as a small aircraft. I expected better from Marriot.
Stayed 6 nights in Jul 2024

8/10 Good

Hillary, Anchorage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is comfortable and clean and the location is excellent. So many restaurants and places to shop. The staff was always courteous and kind. The breakfast had plenty of options
Stayed 21 nights in Jul 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love!
Staff is amazing and so polite. Great outside area with an outdoor pool and fire pit. Room was a great size! Super close to the mall and lots of places to eat
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Stayed 1 night in Jun 2024

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like all the pot holes on the property. The back door did not work, our room key did not work in it.We enjoyed our clean suite, large and comfortable. The breakfast buffet was amazing. There was almost everything you could think of. The server at breakfast was very friendly and always eager to please and assist where necessary. We enjoyed our stay very much. Thank you.
Stayed 2 nights in May 2024

10/10 Excellent

Cyerra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vipul Kumar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

carlita tashay

Disliked: Cleanliness, property conditions & facilities
The sinks and tub was clogged and tub dirty had to clean x2
Stayed 1 night in Apr 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room setup and a fantastically helpful gentleman running the breakfast room
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The staff is amazing!!! So friendly and welcoming! Amazing breakfast and excellent customer service!
Stayed 7 nights in Mar 2024

8/10 Good

Zlam

Liked: Cleanliness
Stayed 2 nights in Mar 2024

6/10 Okay

Lisa

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel needs corporate to wake up!
This use to be my favorite hotel to stay at whenever I had business in this area of MI. It has been over a year since i had business in the area and was so sad to see the deterioration of this lovely hotel. The doors to the 2 rooms I purchase never fully shut unless you pulled or pushed on them an issue that the hotel staff is aware of. The key to one room would not work, after talking to the front desk their answer was jiggle the handle and pull up on the handle once you place the card in. Again, the staff knows this is an issue and all door issues could be a dangerous situation. One of the first rooms we entered smelled of smoke and disinfectant cover up spray with carpet bunched up here and there. The staff was very accommodating and moved that room, only to open the door to another room full of bunched up carpet. But at least it didn’t smell. Those quaint fireplaces that you look forward to after a long day of work for relaxation, well they do not work. The staff was kind, generous and helpful. They went beyond to make things better and want their customers to be happy. I got the impression that they have tried to get the issues I described fixed and no one is listening to them. I hope corporate reads this and makes some major updates to this hotel the I regarded as lovely.
Stayed 2 nights in Mar 2024

8/10 Good

Sheryl

Liked: Property conditions & facilities
Everything was fine except music at night from somewhere outside could be heard in our room when the window was open.
Stayed 2 nights in Feb 2024

10/10 Excellent

marcia

Travelled with partner
Liked: Cleanliness, staff & service
I was in a room for people with disabilities though not very disabled. The room would have been great for someone who was. Loved the lay-out and with children would have been nice. The only bad thing for me was the water in all areas about 9:30 A.M. was barely lukewarm. My husband barely stood in the shower a minute. I am hoping if you got up early it would have been better. Loved being able to set temp in the room at your exact preference. Felt like a foam mattress and we both got hot and a big reminder to put temp down at night. Mattress okay as long as we kept on our sides. The middle had a valley. The price at a level we could live with cold water for one morning. Desk people were very pleasant. If you don't expect luxury and can sleep with some noises it was a very convenient location for us with lots of stores and restaurants nearby. Liked the nice fridge and room arrangement. If you take food,take paper plates etc. Also no hair dryer. Vanity sink in separate room. It felt safe and clean and nicely decorated. Also good parking and location.
Stayed 1 night in Feb 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Feb 2024

6/10 Okay

Kathleen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was a cockroach in the room prompting me to check out early.
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Well maintained updated facility. Friendly helpful staff.
Stayed 1 night in Feb 2024

6/10 Okay

Tim, VICTORIA

Stayed 1 night in Jan 2024