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Holiday Inn Grand Rapids - South, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Grand Rapids - South, an IHG Hotel

Exterior
Exterior
Restaurant
Premium Room, 1 King Bed with Sofa bed
Standard Room, 2 Queen Beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Bar
  • Laundry
  • Gym

Explore the area

Map
6569 Clay Avenue Sw, Grand Rapids, MI, 49548
  • Craig's Cruisers
    ‪4 min drive‬
  • Tanger Factory Outlet Center
    ‪5 min drive‬
  • RiverTown Crossings Mall
    ‪12 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

7.0 out of 10
Good
(12 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications)

Premium Room, 1 King Bed, Roll-in Shower (Communications)

Premium Room, 1 King Bed, Roll-in Shower (Communications)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(17 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

Pool
Hot tub
Free airport shuttle
Pet-friendly
4.0 out of 5, Very good, (1155)
The price is €106
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Sonesta Hotel Grand Rapids Airport

About this property

Holiday Inn Grand Rapids - South, an IHG Hotel

Family-friendly Grand Rapids hotel in Cutlerville with free parking
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Holiday Inn Grand Rapids - South, an IHG Hotel offers 79 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Guests under 14 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Grand Rapids - South, an IHG Hotel. During your stay, you're just a quick walk from Crossroads Conference Center. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Steps from Crossroads Conference Center and a 4-minute drive from Craig's Cruisers
Holiday Inn Grand Rapids - South, an IHG Hotel offers its guests a children's pool, an indoor pool, a waterslide, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5500 square feet (511 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the family-friendly Holiday Inn Grand Rapids - South, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Grand Rapids hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Holiday Inn Grand Rapids - South, an IHG Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: USD 5.00-15.00 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool toys
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5500 square feet of space)
  • A meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The children's indoor waterslide in the splash pad area is closed until January 31, 2025.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 3 2025 to January 31 2025 (dates subject to change):
  • Spa tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 16 to January 22:
  • Spa tub
  • Swimming pool
The property will be renovating from January 3 2025 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Grand Rapids South
Hotel Holiday Inn Express Hotel & Suites Grand Rapids - South
Holiday Inn Express Hotel Suites Grand Rapids South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Grand Rapids

Holiday Inn Grand Rapids - South, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 298 out of 818 reviews" "
Rating 8 - Good. 240 out of 818 reviews" "
Rating 6 - Okay. 112 out of 818 reviews" "
Rating 4 - Poor. 98 out of 818 reviews" "
Rating 2 - Terrible. 70 out of 818 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Breakfast was supposed to be included had to get vouchers and all hot food was cold and hot water was cold waiter brought more hot water and it was only barely warm
Stayed 2 nights in Oct 2024

2/10 Terrible

Jose

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Bathroom flooded. Took for an hour to get help and to get moved to another room. I understand being short staff but that does not fall on customers. I was traveling with my 2 year old daughter it was just super inconvenient and the response from the hotel was delayed and frustrating. I waited for someone to come and that took away from experience water area with my family and with time being limited it all just snowballed. Hopefully hotel takes accountability
Stayed 1 night in Oct 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Erin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was way too expensive for the product provided. Room was dirty with dirty sheets and pillows. Couch caved into the middle. Carpet was dirty. Room was incredibly noisy and we were woken up multiple times through the night. Would not recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Property seemed tired
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
No frills hotel. The pool was geared towards younger kids. Perfect for 5 and under. Anytime we needed something- extra pillow/towel/etc the front desk said we could come pick it up. There was some mold on the ceiling in the bathroom but otherwise the room was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hard working staff make this a pleasant surprise
Stayed 1 night in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Treville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Corey

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too bad no free breakfast anymore
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! The only thing not good is the sofa bed, very uncomfortable mattress. Regular beds are great!
Stayed 1 night in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it kid friendly
Stayed 1 night in Aug 2024

6/10 Okay

Maggie

Liked: Cleanliness
The interenet was spotty and not consistant. Room wasnt as large as the picture showed when booking and the plugs didnt work in the night stand. Otherwise, nicely updated and bed was comfy. Clean. Just needed a little extra upkeep.
Stayed 1 night in Aug 2024

6/10 Okay

Yolanda

Travelled with family
Liked: Property conditions & facilities, room comfort
Just doing the Family fun!
Well, the check was good, my only issues was the wristband additions was a charge, to which was a bit much for some paper, to get wet! $15.00 per band. Breakfast was not option, pay, pay.
Stayed 1 night in Jul 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean, including the bedding. The kitchen staff and front desk was also very kind.
Stayed 2 nights in Jul 2024

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Faith

Travelled with family, Business traveller
Liked: Amenities
Conveniently right off of the freeway!
Stayed 1 night in Jul 2024

10/10 Excellent

Evan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was prompt and super polite. Everything was cleaned and well maintained. Very pleasant stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karines

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Staff was so polite! Waterpark was so fun for the kids
Stayed 1 night in Jul 2024

4/10 Poor

JANE, Moorhead

Liked: Cleanliness
Disliked: Staff & service
Breakfast NOT included, many restrictions asked. Not a good value.
Stayed 2 nights in Jul 2024