Sonesta Hotel Grand Rapids Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Hotel Grand Rapids Airport

Lobby
Indoor pool
Coffee shop
Terrace/patio
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
3333 28th St SE, Grand Rapids, MI, 49512
  • Woodland Mall
    4 min walk
  • Orbit Room
    14 min walk
  • Calvin College
    2 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

Room options

Suite, 2 Queen Beds, Kitchenette

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Family Suite, Multiple Beds, Pool View

  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Room, 2 Queen Beds, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Business Suite, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Kitchenette

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Roll-in Shower (Accessible)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sonesta Hotel Grand Rapids Airport

Grand Rapids hotel in Kentwood with airport shuttle service and area shuttle service
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
Sonesta Hotel Grand Rapids Airport offers 183 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 45-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Sonesta Hotel Grand Rapids Airport. During your stay, you're just a quick walk from Woodland Mall. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a business center, and 4 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by car from Frederik Meijer Gardens and Sculpture Park and 11 minutes from Van Andel Arena
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
Sonesta Hotel Grand Rapids Airport offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 4040 square feet (375 square meters) and includes conference space. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Sonesta Hotel Grand Rapids Airport. An area shuttle within 3 miles and a roundtrip airport shuttle (available on request) are free. Self parking is free.

This Grand Rapids hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:30 AM to noon.
Sonesta Hotel Grand Rapids Airport has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Uncovered extended parking on site (USD 10.00 per day)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 8:00 AM to 5:00 PM
  • Airport shuttle on request
  • Free local area shuttle up to 3 miles

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:30 AM–noon on weekends: USD 5-20 for adults and USD 5-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Fence around the pool
  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (4040 square feet)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 1097
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 79
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 45-inch smart TV
  • TV channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta Hotel Grand Rapids Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 537 out of 1069 reviews" "
Rating 8 - Good. 237 out of 1069 reviews" "
Rating 6 - Okay. 137 out of 1069 reviews" "
Rating 4 - Poor. 70 out of 1069 reviews" "
Rating 2 - Terrible. 88 out of 1069 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service
This property stands by its name. Good staff and clean. The bar was open till 10 pm and super professional. Rooms were nice. I’d stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Xavier

Stayed 1 night in Aug 2024

4/10 Poor

nicole

Liked: Cleanliness, property conditions & facilities
Pool was very unique, though the slide was unavailable Staff was very pleasant, housekeeping not good at all room never had been cleaned my entire stay, trash never emptied! Requested my room to be cleaned and it never happened so 4 days of trash and dirty linen piled in my room for days. But when it was time to check out they came tapping at the door early wanting you to leave. The place is very convenient to shopping areas, cleanliness is great. They do only have one microwave for the whole hotel to use none in the rooms fyi! Over all just needs better housekeeping nobody should have trash or dirty linen in their rooms.
Stayed 4 nights in Sep 2024

6/10 Okay

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay at sonesta. Unfortunately the grounds are not so well kept with weeds and so forth but maybe they'll get to that?
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I had brought my bathing suit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Felicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel. Staff were friendly, hotel room was clean, and up to date. I would recommend this hotel to stay. I would also stay again.
Stayed 1 night in Sep 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel with affordable pricing!
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Sep 2024

2/10 Terrible

Mikquila

Stayed 2 nights in Aug 2024

6/10 Okay

Rob, Blackheath

Liked: Staff & service
Disliked: Cleanliness
Very basic rooms. Someone smoking pot nearby and the place stank.
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great area! Nice hotel . Easy access except for a little traffic as it seems to be a main road. Great restaurants. Hotel has a good bar and late check out (1200) . Pool is cool! Wish i would have brought the grand kids!
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was modern, clean and had charging outlets in all the right places!
Stayed 2 nights in Sep 2024

10/10 Excellent

Yasmine

Stayed 1 night in Aug 2024

10/10 Excellent

Terrance

Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew John

Stayed 1 night in Sep 2024

4/10 Poor

Pamela

Stayed 1 night in Sep 2024

10/10 Excellent

Brianna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in experience was lovely! Very personable and quick.
Stayed 1 night in Sep 2024

8/10 Good

Fides

Liked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Katherine

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice economic hotel
Pleasantly suprised.. very nice room, beautiful lobby and bar. Great value for money. My one complaint is way too much chlorine in the pool/hot tub. To the point at which it stung my eyes and nose. For hours after, I could still smell it in my nose.. yuck!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024