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CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Individually decorated, individually furnished, desk, laptop workspace
Lobby
Restaurant
Meeting facility
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Spa
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Grand Rapids Civic Theatre
    ‪3 min walk‬
  • Grand Rapids Children's Museum
    ‪4 min walk‬
  • Van Andel Arena
    ‪4 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior

Residence Inn by Marriott Grand Rapids Downtown

Pool
Breakfast included
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (886)
The price is €182
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Residence Inn by Marriott Grand Rapids Downtown

About this property

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Hotel with a 24-hour fitness center, a short walk to Van Andel Arena
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers 48 air-conditioned accommodations with MP3 docking stations and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.
Our customers tell us they can't get enough of the comfortable beds at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection. During your stay, you're just a quick walk from Van Andel Arena. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, 2 meeting rooms, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute walk from Van Andel Arena and 6 minutes by foot from DeVos Performance Hall
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness center, spa services, and coffee/tea in a common area are also featured at the boutique CityFlatsHotel - Grand Rapids, Ascend Hotel Collection. Parking is available for a fee.

This 3-star Grand Rapids hotel is smoke free.

CitySen Lounge - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 24.00 per night)
  • Off-site parking within 400 ft (USD 24.00 per night)
  • Street parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour fitness centre
  • Spa services

Family friendly

  • Free cots/infant beds
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms - 2

Spa

  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 473 out of 1004 reviews" "
Rating 8 - Good. 293 out of 1004 reviews" "
Rating 6 - Okay. 134 out of 1004 reviews" "
Rating 4 - Poor. 74 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jon A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price. Large room with high ceilings. Good price/value proposition. Spartan furnishings. Overly scented. We’d stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Rachel

Liked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly and helpful. The building felt secure, especially needing to use a key card for the elevator. The room was smaller but clean and met our needs for the duration of our stay.
Stayed 2 nights in Oct 2024

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Reza, Oconomowoc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique style hotel…didn’t include parking in the price of the room. Didn’t like not having that already arranged for the obvious reasons.
Stayed 4 nights in Oct 2024

10/10 Excellent

Marc

Business traveller
Surprisingly affordable! Been on business in the area for months but this place had not popped up before this last trip. I will be back!
Stayed 1 night in Sep 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable beds, nice staff. Expensive parking, parked in ramp less than 24 hours and got charged two whole days (48.00), would have been cheaper to get a parking ticket. Would stay again if I can figure out better parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night so we could see a concert. This hotel was a great price and location. We were a five minute walk from the show and several restaurants. Will look at this property next time we come to Grand Rapids.
Stayed 1 night in Oct 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay for downtown concert
Stayed 1 night in Oct 2024

10/10 Excellent

Maddie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kellie

Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy

Great value
Nice small hotel in the heart of the city. Easy walking to Davos Place. Clean basic room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Stayed 3 nights in Sep 2024

10/10 Excellent

Andres, Santiago

Stayed 3 nights in Sep 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Business traveller
Liked: Staff & service, property conditions & facilities
Unique property in the heart of GR with reasonable rates. Room and bed were comfortable and in good condition. One thing to note was a bath towel with frayed edges.
Stayed 1 night in Sep 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice place. The bed was comfy. The shower was awesome. The boxed water is awful however, tastes like cardboard. The bath towels are the smallest towels I have ever seen in a hotel.
Stayed 1 night in Sep 2024

8/10 Good

Michelle, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cork floors in the rooms weren’t fabulous on your feet but it was quiet and convenient. Great location, easy to get to and had extremely comfortable beds!
Stayed 1 night in Sep 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Multiple good experiences. Brought our 11 year old for a Christian show at Vanandel. 8 minute safe walk and walkable restaraunt options. Attached Parking structure. Safe but expensive parking.
Stayed 1 night in Sep 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! Easy walk for concert. Bed was super comfortable! Would’ve loved a discount on parking though as that was pricey.
Stayed 1 night in Sep 2024

4/10 Poor

Katie

Travelled with partner
Liked: Amenities
I booked a queen sized bedroom and they put us in a full sized bed room. They said because we booked through a 3rd party site they couldn't help us. When we got in the room the toilet was full and someone else's hair was in the sink. Only choose this place because it's close to concert venue. Didn't know parking would be 50 bucks. Never going back.
Stayed 1 night in Sep 2024