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Candlewood Suites Grand Rapids Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites Grand Rapids Airport by IHG

Property amenity
Desk, blackout curtains, soundproofing, iron/ironing board
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
5401 28th Street Ct Se, Grand Rapids, MI, 49546
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Dining Area)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom (1 King)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
4.0 out of 5, Very good, (1264)
The price is €105
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sonesta Hotel Grand Rapids Airport

About this property

Candlewood Suites Grand Rapids Airport by IHG

Hotel with free parking, near Watermark Country Club
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a business center, conference space, and concierge services are onsite. Weekly housekeeping is available.
Candlewood Suites Grand Rapids Airport by IHG offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. 81-cm LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Grand Rapids Airport by IHG. During your stay, you're just a quick walk from MSA Fieldhouse. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from Centerpointe Mall and 6 minutes from Calvin College
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Candlewood Suites Grand Rapids Airport by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 2917 square feet (271 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Grand Rapids Airport by IHG. Self parking is free.

This Grand Rapids hotel is smoke free.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Uncovered extended parking on site (USD 30.00 per stay)
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 4:00 AM to midnight
  • Airport shuttle at scheduled times, on request

Things to do

  • 24-hour fitness centre
  • Basketball
  • Indoor pool
  • Volleyball

Family friendly

  • Full-sized fridge
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2917 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 81-cm LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 12.50 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 30.00 per stay
  • Pet fee: USD 12.50 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Candlewood Suites Grand Rapids Airport by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Candlewood Suites Grand Rapids Airport by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express GRAND RAPIDS AIRPORT
Holiday Inn Express Hotel GRAND RAPIDS AIRPORT
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport Grand Rapids
Grand Rapids Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids Airport
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites Grand Rapids

Candlewood Suites Grand Rapids Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 375 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Israel

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

John

Disliked: Property conditions & facilities
Inexpensive and shuttle to the airport
It was fine. Out dated bath accessories. Many people who looked like they were there as a shelter for immigrants. Many people walking the halls.
Stayed 1 night in Nov 2024

2/10 Terrible

Chad

Liked: Cleanliness
Disliked: Staff & service
They don’t care!
There was a couple in the next room screaming and yelling all night and morning. 3 calls to the front desk and nothing was done about it. No sleep was had!
Stayed 1 night in Nov 2024

10/10 Excellent

Fonda, Carlisle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, shuttle service, cost/value for the accommodations. I will definitely stay there again in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Richard A

Liked: Cleanliness, staff & service
I commend this hotel for only charging $12.50 per night per pet. Other hotels I checked in the area charged almost 10 times that. Our suite was clean and comfortable. The property outdoors was not - construction workers hanging around their trucks, people leaving rocks to hold doors on the side or back, people hanging around. I was so impressed by the low pet fee, I didn’t notice there wasn’t a complimentary breakfast. We were supposed to use the dog walk area, but never saw it. Staff was friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport and Meijers
Great location. Priced right. Very comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Christina

Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry facilities.
Stayed 2 nights in Jul 2024

8/10 Good

Cathy

Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was decently clean, not super updated and beds were not comfortable, but overall a good experience for a single night.
Stayed 1 night in Jul 2024

10/10 Excellent

Robin

Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

PETER, PASSAIC

Stayed 6 nights in Jun 2024

10/10 Excellent

Kathy

Stayed 1 night in Jun 2024

6/10 Okay

John

Travelled with family, Business traveller, Travelled with pets
Not a bad place kind of in a weird area back behind everything overall, I would stay here again
Stayed 2 nights in May 2024

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, very clean, the Lending cabinet is the best idea I’ve seen in a very long time. We did want our room cleaned, stayed ten days but wasn’t done. We got our linens from the front desk so that was alright. The gentleman working the front desk in the evenings… didn’t catch his name is constantly cleaning and had the best personality. He was super helpful and very pleasant. The driveway coming in to the property however… huge potholes and very rough. We would absolutely stay again and plan to on our next visit.
Stayed 10 nights in Apr 2024

4/10 Poor

Eric

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Smelled like smoke and could not stay there.
Stayed 2 nights in May 2024

8/10 Good

Joan

Travelled with family
Liked: Cleanliness
Okay, but needs updates.
Stayed 1 night in May 2024

10/10 Excellent

Frederick, FREMONT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasure. Will use again
Stayed 7 nights in Apr 2024

10/10 Excellent

Kelly R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outsiide of the hotel and property looks a bit outdated. The room itself was unexpectedly fabulous by comparison. Full kitchen, beautiful cupboards, dishwasher, full fridge, super clean, huge soft king bed and pillows that I now want to buy. I slept better than I have in months. The front desk clerk was friendly and I saw him running around working in various locations. We stayed two days for a volleyball tournament anx it was very affordable, especially considering it was GVSU graduation weekend.
Stayed 2 nights in Apr 2024