Amway Grand Plaza, Curio Collection by Hilton

4.0 star property

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Photo gallery for Amway Grand Plaza, Curio Collection by Hilton

Exterior
Front of property – evening/night
Ballroom
Indoor pool
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pet-friendly

Explore the area

Map
187 Monroe Ave Nw, Grand Rapids, MI, 49503
  • DeVos Performance Hall
    ‪2 min walk‬
  • DeVos Place Convention Center
    ‪5 min walk‬
  • Van Andel Museum Center
    ‪5 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪19 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Non Smoking (Plaza)

  • 94 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking (Pantlind)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, River View

  • 42 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Amway Grand Plaza, Curio Collection by Hilton

Historic hotel with 4 restaurants connected to the convention center in Grand Rapids
This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness center, and a coffee shop/cafe.
Amway Grand Plaza, Curio Collection by Hilton offers 656 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Amway Grand Plaza, Curio Collection by Hilton's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from DeVos Performance Hall. Enjoy features like free WiFi in public areas, plus 4 restaurants and 4 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and 4 bars/lounges
  • To-go breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, deep-tissue massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and racquetball/squash
  • Guests have great things to say about the clean accommodations and the location
  • Steps from DeVos Performance Hall and 6 minutes by foot from Van Andel Arena
  • Dogs welcome for a fee (restrictions apply)
Amway Grand Plaza, Curio Collection by Hilton offers its guests a full-service spa, an indoor pool, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include 46 meeting rooms and limo/town car service. Event space at this hotel measures 47124 square feet (4378 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Amway Grand Plaza, Curio Collection by Hilton. Parking is available for a fee.

This Grand Rapids hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.
Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
MDRD - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
The Kitchen by Wolfgang - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Starbucks - Onsite coffee shop. Open daily.
The Kitchen Counter - This restaurant serves breakfast and lunch. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 41.00 per night; includes in/out privileges)
  • Valet parking on site (USD 45.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 4-15 for adults and USD 4-15 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges

Restaurants on site

  • Ruths Chris Steakhouse
  • MDRD
  • The Kitchen by Wolfgang
  • Starbucks
  • The Kitchen Counter

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (47124 square feet)
  • Meeting rooms - 46

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4 to 15 for adults, and USD 4 to 15 for children
  • Self parking fee: USD 41.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Amway Grand Plaza
Amway Hotel
Amway Hotel Grand Plaza
Grand Plaza Amway
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Amway Grand Plaza Hotel Grand Rapids
Amway Grand Plaza Hotel
Amway Grand Plaza Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel
Amway Grand Plaza Curio Collection Hilton Grand Rapids
Amway Grand Plaza Curio Collection Hilton
Amway Grand Plaza, Curio Collection by Hilton Hotel
Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids

Amway Grand Plaza, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1009 reviews
Rating 8 - Good. 175 out of 1009 reviews
Rating 6 - Okay. 100 out of 1009 reviews
Rating 4 - Poor. 63 out of 1009 reviews
Rating 2 - Terrible. 47 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
We were bummed bc we mostly booked this property for the hot tub which ended up being out of service.
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Security staff is absolutely horrible
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Ty

..
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service during our stay. From front desk staff and valet and restaurants, always informed and gracious.
Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

8/10 Good

Annamarie

Stayed 2 nights in Nov 2024

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More free extras needed
Way too many extras you have to pay for on top of the room charges. Needs more included things with the high room costs
Stayed 1 night in Nov 2024

10/10 Excellent

Abby

Stayed 1 night in Nov 2024

10/10 Excellent

Toccara

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Carina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at the Amway Grand Plaza and it definitely won’t be our last. The Amway was beautiful, quiet, clean, and busy.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Stayed 1 night in Nov 2024

10/10 Excellent

Destiny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and up to date close to dining and bars
Stayed 1 night in Nov 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert weekend
Best time I had with a friend even though we kept getting lost in hotel lol. Room service was wonderful for myself but not so much for my friend. The middle of her pizza was soggy and all she really ate was the crust. Everything was very tidy and employees friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Kristine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous and alot to do within or nearby
Stayed 1 night in Nov 2024

6/10 Okay

Pavlina

Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and wonderful staff
Stayed 1 night in Nov 2024

6/10 Okay

Jodi

Travelled with group
Liked: Cleanliness, staff & service
Bathroom is tiny in standard King room, fitted sheet has a weird rubbery texture but bed was comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Andru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax and great food
Stayed 1 night in Nov 2024

10/10 Excellent

Amyah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024