Embassy Suites by Hilton Flagstaff

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Flagstaff

Exterior
Reception
1 bedroom, premium bedding, down duvets, pillow-top beds
Reception
Outdoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
706 South Milton Road, Flagstaff, AZ, 86001
  • Northern Arizona University
    10 min walk
  • Himalayan Grill
    2 min walk
  • Flagstaff Station
    14 min walk
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    8 min drive

Room options

Suite, Multiple Beds, 2 Bathrooms

  • 43 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms, Parlor)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed

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About this property

Embassy Suites by Hilton Flagstaff

Hotel with free breakfast, a quick walk to Northern Arizona University
An outdoor pool, a fitness center, and a bar/lounge are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a spa tub, and self parking.
Embassy Suites by Hilton Flagstaff offers 119 air-conditioned accommodations with safes and designer toiletries. Accommodations are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Embassy Suites by Hilton Flagstaff. During your stay, you're just a quick walk from Northern Arizona University. Enjoy features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests speak favorably about the location and the breakfast
  • Within a 15-minute walk of Northern Arizona University and Riordon Mansion
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton Flagstaff offers its guests an outdoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Embassy Suites by Hilton Flagstaff. For a fee, parking is available.

Smoking is allowed in designated areas at this Flagstaff hotel.

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–9:30 AM
  • 1 bar
  • Free daily reception

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes

Business services

  • Conference space (646 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Down duvet
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't allowed at Embassy Suites by Hilton Flagstaff.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Flagstaff
Embassy Suites Hotel Flagstaff
Flagstaff Embassy Suites
Embassy Suites Flagstaff Hotel Flagstaff
Embassy Suites Flagstaff Hotel
Embassy Suites Flagstaff
Embassy Suites by Hilton Flagstaff Hotel
Embassy Suites by Hilton Flagstaff Flagstaff
Embassy Suites by Hilton Flagstaff Hotel Flagstaff

Embassy Suites by Hilton Flagstaff Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 347 out of 1005 reviews" "
Rating 8 - Good. 252 out of 1005 reviews" "
Rating 6 - Okay. 186 out of 1005 reviews" "
Rating 4 - Poor. 126 out of 1005 reviews" "
Rating 2 - Terrible. 94 out of 1005 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Carl

Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

6/10 Okay

Bruce

Travelled with family
Okay for a night
Hotel really needs an update. Room worked for 1 night with 2 smalls kids. Couch cushions were tearing at the seems and chairs had paint peeling.
Stayed 1 night in Sep 2024

6/10 Okay

April

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Juan

Travelled with family
Disliked: Property conditions & facilities
7.0
It´s ok. Maybe a 7 overall. Need a little maintance
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here. The whole place is old dinghy and smells of urine. Tiles are loose in the bathroom, wall paper is pealing off, pool is dirty. There are much better places to stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Anthony

Travelled with family
Slumming it
The room that they gave us has black mold in the bathroom has poop stains on the wall. They did not vacuum the floor. The mini fridge had old milk and food inside of it.
Stayed 2 nights in Aug 2024

4/10 Poor

Joseph

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was disgusting. Door to the bathroom, looks like it was chewed up at the bottom by mice. Room had a musty smell. The only good thing about the facility was the actual lobby bar and dining area. Once you leave that area it goes downhill very quick.
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This Hotel is in dire need of updates. It is dirty and disgusting. The hallways were littered with the free popcorn they give out, and over 2 days it was never cleaned up. The AC in my room was broken, and remained so after it was supposedly “fixed” by maintenance. The wallpaper in the bathroom was peeling, the lock on the bathroom door was broken, the carpet in the room was torn, the fabric on the sleeper sofa was torn, the mini fridge’s door wouldn’t close, the master bedroom was missing a light bulb in one lamp, and the cover on the ironing board was damaged and wouldn’t stay on. To add insult to injury, I was over-charged for the cost of my room that I spent 2 nights enduring. It should have been $249 (minus taxes) per night. But lo and behold they charged me $301 (minus taxes) per night! DO NOT EVER, EVER STAY AT THIS HOTEL. The couple front desk people who I talked to WERE very nice. However, the property itself is trash. There was nothing they could do to solve my problems except give me a small rotating fan to place in my room, and gift me with an “I’m Sorry For The Inconvenience” Bag, containing a Kit Kat bar, a bag of Skittles, and 2 bottles of Coke. So there you have it: For $700, I got to sleep in a puddle of my own sweat for 2 nights, in a run-down joke of a “Suite”, hearing kids run around the hallways at all hours. I read online that many others have been overcharged, and had an equally terrible experience.
Stayed 2 nights in Aug 2024

4/10 Poor

Christine, Cave Creek

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs major renovations
Stayed 2 nights in Aug 2024

6/10 Okay

Jose

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Please start refurbishing your rooms
Everyone who worked at the hotel was very nice and professional. But the rooms are so outdated. The walls, the bathroom the furniture most is damaged torn. Probably would not stay there again.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just okay, won’t be back
The staff at breakfast was wonderful and took care of everything. The bathroom was moldy and the fan on the bathroom ceiling constantly dripped water, so the bathroom floor is always wet. I do not recommend trying to sleep on the sleeper sofa, super loud and uncomfortable. Also, the pillows are awful.
Stayed 3 nights in Jul 2024

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most comfortable pillow in bed I’ve ever ever slept in. Worst embassy suites happy hour that I have ever experienced in that I had no idea it was for such a limited time and that the Bar closed after happy hour. No omelette, breakfast breakfast without any warning.
Stayed 1 night in Jul 2024

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Upgrade Needed
Needs a major overhaul… our door would not shut, coffee maker broken, just overall dingy… staff at breakfast was fantastic
Stayed 4 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Ashley

Travelled with family
Liked: Staff & service, room comfort
A standard stay
This was a so so hotel. The room was clean, the bathtub was very clean. But… if you’re looking for a luxury stay, you’re looking in the wrong place. The best part was the breakfast- made to order omelette and avocado toast, waffles, eggs, potatoes, bacon, pastries, cereal, and yogurt. The kids were in heaven. The worst part was the pool and hot tub. They were both filthy. The hot tub smelled like a dirty dish rag. They also only had one ice machine… on the second floor! Otherwise, it was a standard hotel stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Rito A, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

gary

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location!
Willie the host for happy hour was fantastic!!!! Overall great location. property not up to what I have come to expect as an HGV Owner and Hilton Honors Member. property in need of repairs as shown in pictures.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
They don’t seem to recycle. They use styrofoam bowls and paper plates for breakfast. The maid left all the lights on in the room after cleaning and replaced all the towels that were on the racks and used only once. The shower leaked all over the bathroom floor.
Stayed 3 nights in Jul 2024

6/10 Okay

Ana

Travelled with family and small children
Ok, Good awesome!
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 2 nights in Jul 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service
Check in was at 4:00pm. We sat there over an hour with all our luggage and room still wasn’t ready at 4:45pm. This caused a big delay in our vacation plans. I was infuriated with the room not being ready. I canceled. Booked another hotel and was ready immediately. I am waiting on a refund since this was not our fault they couldn’t have my room ready in a timely manner at 4:00pm check in
Stayed 1 night in Jun 2024

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and had a good breakfast when they were actually stocked with food
Stayed 5 nights in Jun 2024