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Palacio Gran Vía, Royal Hideaway hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palacio Gran Vía, Royal Hideaway hotel

Interior
Interior
Interior
Spa
Interior detail

Reviews

10 out of 10

Exceptional

Popular amenities

  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Gran Vía Colon, 14, Granada, Granada, 18010
  • Calle Gran Via de Colon
    1 min walk
  • Calle Elvira
    1 min walk
  • Granada Cathedral
    2 min walk
  • Granada (GRX-Federico Garcia Lorca)
    26 min drive

Room options

View all photos for Deluxe Room, Corner (1A-1C)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Corner (1A-1C)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite (2A3C)

Premium bedding, minibar, in-room safe, desk

Suite (2A3C)

  • 60 sq m
  • Sleeps 5
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Connecting Rooms

  • 48 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Royal Suite (2A4C)

Premium bedding, minibar, in-room safe, desk

Royal Suite (2A4C)

  • 60 sq m
  • City view
  • Sleeps 6
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, City View (1A-1C)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View (1A-1C)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite (2A2C)

Street view

Suite (2A2C)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Junior Suite (Alhambra 2A1C)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Alhambra 2A1C)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room (Plus)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Plus)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Junior Suite (Alhambra)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Alhambra)

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Junior Suite (Alhambra 2A2C)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Alhambra 2A2C)

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony

Deluxe Room, Balcony

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite (2A4C)

Premium bedding, minibar, in-room safe, desk

Suite (2A4C)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed OR 1 Twin Bed

View all photos for Royal Suite

Premium bedding, minibar, in-room safe, desk

Royal Suite

  • 60 sq m
  • City view
  • Sleeps 6
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 60 sq m
  • Sleeps 6
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, Corner

Deluxe Room, Corner

Deluxe Room, Corner

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Royal Suite (2A3C)

Premium bedding, minibar, in-room safe, desk

Royal Suite (2A3C)

  • 60 sq m
  • City view
  • Sleeps 5
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room (1A1C)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (1A1C)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Royal Suite (2A1C)

Premium bedding, minibar, in-room safe, desk

Royal Suite (2A1C)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite (2A1C)

Premium bedding, minibar, in-room safe, desk

Suite (2A1C)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, Connecting Rooms (2 Adults 2 Children)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Connecting Rooms (2 Adults 2 Children)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, Connecting Rooms (3 Adults 1 Child)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Connecting Rooms (3 Adults 1 Child)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room (Plus | 1A-1C)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Plus | 1A-1C)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Royal Suite (2A2C)

Premium bedding, minibar, in-room safe, desk

Royal Suite (2A2C)

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, Balcony (1A-1C)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Balcony (1A-1C)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, Connecting Rooms (1 Adult 3 Children)

Hair dryer, dressing gowns, slippers, towels

Deluxe Room, Connecting Rooms (1 Adult 3 Children)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

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About this property

Palacio Gran Vía, Royal Hideaway hotel

Luxury Granada hotel in Granada City Center with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and a health club. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and spa services.
Palacio Gran Vía, Royal Hideaway hotel offers 38 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us they can't get enough of Palacio Gran Vía, Royal Hideaway hotel's great location. During your stay, you're just a quick walk from Alhambra. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages at the spa
  • Services include a concierge and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Granada Cathedral and 8 minutes by foot from Alhambra
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a snack bar/deli. Public spaces have free WiFi. Palacio Gran Vía, Royal Hideaway hotel offers its guests a full-service spa and a health club. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Palacio Gran Vía, Royal Hideaway hotel. Parking is available for a fee. A complete renovation of Palacio Gran Vía, Royal Hideaway hotel was completed in June 2023.

This 5-star Granada hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Le Bistró - Onsite bistro.
Terraza - Onsite restaurant. Open daily.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (EUR 30 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 25 for adults and EUR 15 for children
  • 2 restaurants

Restaurants on site

  • Le Bistró
  • Terraza

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – June 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Hairdryer
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Palacio Gran Vía, Royal Hideaway hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number H/GR/01516

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palacio De Gran Vía A Royal Hideaway Hotel
Palacio Gran Vía, Royal Hideaway hotel Hotel
Palacio Gran Vía, Royal Hideaway hotel Granada
Palacio Gran Vía, Royal Hideaway hotel Hotel Granada

Palacio Gran Vía, Royal Hideaway hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 141 out of 154 reviews" "
Rating 8 - Good. 12 out of 154 reviews" "
Rating 6 - Okay. 1 out of 154 reviews" "
Rating 4 - Poor. 0 out of 154 reviews" "
Rating 2 - Terrible. 0 out of 154 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not speak highly enough of the staff! They are welcoming & accommodating, taking their time to take care of your individual needs & requests. They make the stay personal & do their upmost to make sure you are comfortable & happy during your stay. The hotel is an old bank with some of its existing features in the reception area, the rooftop is phenomenal & it was overall just a wonderful experience. 10/10 would recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Igor

Liked: Cleanliness, property conditions & facilities, room comfort
Simply perfect
This hotel is simply perfect. Location, service, rooms, amenities, food and etc.
Stayed 2 nights in Aug 2024

10/10 Excellent

Prita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, excellent service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have had a better stay. The facilities are pristine and the staff was fully attentive at all times. We had a wonderful 4 night stay and will definitely book here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chengjie

Stayed 1 night in Jul 2024

10/10 Excellent

maja, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property at great location with excellent staff. We really enjoyed the attention, the terrace, location, hammam…we will be back!
Stayed 4 nights in Jun 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable
Stayed 13 nights in Jun 2024

10/10 Excellent

Miral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite hotel in Spain-from the welcoming staff to all the small details including a bottle of wine and welcome dish with macarons in our room to arranging an early breakfast in our room due to an early flight and even gifting our daughter a book on the last night-it was truly a five star hotel! Thank you for all of the lovely memories! Highly recommend. The junior suite was beautiful!

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautifully restored builing in a prime location. The hotel was very clean and the hotel staff were friendly and provided excellent service. We stayed in a very large suite which had more than enough space for our family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria Sol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great staff always ready to help, great breakfast the hamann is really nice and the terrace is great!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lynne

Liked: Property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Alexia

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent service, excellent restaurant. Hotel was the best we've ever stayed at, would easily return.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel! The staff was very attentive and loved the rooftop bar views ❤️
Stayed 2 nights in May 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with superb staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Beautiful hotel, the best service, every detail was perfection!
Stayed 2 nights in May 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant team, beautiful rooftop, would definitely stay here again
Stayed 1 night in May 2024

10/10 Excellent

MAURICIO, Tamarindo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Shannon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We booked a room because of the great reviews and pictures of beautiful hotel and rooms but when we got there, we had a room that was very average with a courtyard that anyone could access from the hallway and sit or stand outside our room windows and look directly into our bathroom and bedroom. Zero privacy. Only way to have privacy was to shut the curtains which made our room into a dark cave. Ridiculous. So we asked for a different room and they said the only one they had was an upgrade of $240USD a night. The room was nice but overall cost us over $600 a night, which was twice as much as most hotels. The pictures look better than in person of the entire hotel. Hard to get to. 5-minute walk with with luggage. No direct drop off. Staff was very nice, gave us a welcome drink. Breakfast was good.
Stayed 2 nights in May 2024

10/10 Excellent

Jaleed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Would recommend!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical old bank & beautiful architecture! The staff was outstanding!!
Stayed 3 nights in May 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service
A careful review/audit of how the rooms function should be conducted. Shower function is poor; may consider eliminating tub and create a private toilet area; desperately need counter/surface area for daily use. Lighting controls and dimming function might be considered. Sink mirror should be raised to allow for faucet use, etc.
Stayed 3 nights in May 2024

8/10 Good

FERNANDO

Liked: Cleanliness, amenities, property conditions & facilities
Property is nice but personnel need training.
Stayed 1 night in May 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palacio Gran Via
We had an amazing stay at the Palacio Gran Via. The service we received while we there was excellent. Alexa, Alex and Daniel were outstanding. The rooftop terrace is fantastic. We will definitely stay here again when in Granada. Our only regret was we couldn't stay longer.
Stayed 1 night in May 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous hotel. It’s really well situated in Granada. The staff were amazing. The rooms were lovely and the breakfast was delicious. You also really have to make a point of going up to the terrace for a drink and the view! We also really enjoyed the pool. It’s small and the temperature of the water is warm but it was a really nice change of pace after a lot of walking.
Stayed 2 nights in May 2024

10/10 Excellent

Kirsten, San Mateo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with history, charm and an amazing team with top notch service.
Stayed 2 nights in May 2024