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Zermatt Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zermatt Hotel

Interior entrance
Restaurant
Luxury Room, 1 Double Bed, City View | Street view
1 bedroom, blackout curtains, free WiFi, bed sheets
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
Rua da Fé, 187, Bairro Bavária, Gramado, RS, 95670000
  • Gramado Gateway
    11 min walk
  • Food Park
    1 min walk
  • Rodoviária de Gramado
    3 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    81 min drive

Room options

View all photos for Standard Quadruple Room

1 bedroom, blackout curtains, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, blackout curtains, free WiFi, bed sheets

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Quadruple Room

1 bedroom, blackout curtains, free WiFi, bed sheets

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

1 bedroom, blackout curtains, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Front of property

Sky Palace Hotel

Pool
Breakfast included
Kids pool
Parking included
4.4 out of 5, Excellent, (1005)
The price is €24
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Sky Palace Hotel

About this property

Zermatt Hotel

Hotel with free breakfast, near Gramado Covered Street
Laundry facilities, a 24-hour front desk, and a garden are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.
Zermatt Hotel offers 65 accommodations with hair dryers and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Zermatt Hotel, you'll be within walking distance of Gramado Covered Street. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities and an elevator
  • Onsite recreation includes a playground
  • Just a 3-minute drive from Gramado Covered Street and 7 minutes from Snowland Park
Free breakfast is served daily. WiFi is free in public spaces. Zermatt Hotel also features a garden, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Gramado hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Room service available

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 27-inch LCD TV

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 4 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

Zermatt Hotel Gramado
Zermatt Gramado
Hotel Zermatt Hotel Gramado
Gramado Zermatt Hotel Hotel
Zermatt
Hotel Zermatt Hotel
Zermatt Hotel Hotel
Zermatt Hotel Gramado
Zermatt Hotel Hotel Gramado

Zermatt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 55 reviews" "
Rating 8 - Good. 15 out of 55 reviews" "
Rating 6 - Okay. 4 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo beneficio
Hotel simples mas bem agradável! Staff maravilhoso (todos sempre muito solícitos e simpáticos). Café da manhã farto! Limpeza boa, quarto grande e confortável. Um pouco distante do centro para ir a pé mas como estava de carro não senti esse problema. Recomendo e me hospedaria novamente!
Stayed 4 nights in Jun 2022

10/10 Excellent

Valdori Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situado numa ótima localização, atendimento excelente do pessoal, acomodação muito boa, limpeza impecável um bom café da manhã, recomendo
Stayed 2 nights in Sep 2024

6/10 Okay

Jucelaine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ariani

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

ANA LUIZA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excelente hotel.
Estadia impecável na limpeza,conforto,e excelente café da manhã. Atendimento péssimo,funcionários secos e sem empatia.
Stayed 2 nights in Feb 2024

8/10 Good

Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado. Ficamos na parte que não tinha elevador mas o quarto muito bom.
Stayed 2 nights in Jan 2024

6/10 Okay

Flávia Regina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Foi razoavel, a limpeza deixou um pouco a desejar.
Stayed 7 nights in Dec 2023

8/10 Good

Alecsandro

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Satisfatório
Hotel agradável, bem limpo, bom café da manhã. Bom custo benefício. Ponto negativo o atendimento da recepção na chegada.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jocelio

Stayed 1 night in Nov 2023

10/10 Excellent

helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tudo exelente
Stayed 1 night in Nov 2023

10/10 Excellent

Jairo

Stayed 1 night in Oct 2023

10/10 Excellent

Raimundo

Stayed 1 night in Oct 2023

10/10 Excellent

Luis Felipe

Stayed 3 nights in Aug 2023

8/10 Good

Diego Martins dos Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Diego Anderson

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

rosemeri

Liked: Cleanliness, staff & service
Razoavel
Stayed 3 nights in Jul 2023

4/10 Poor

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel barato e velho
A estadia foi de 1 dias apenas, pois se fossem mais trocaria de hotel. Instalações antigas, mau conservadas.
Stayed 1 night in Jul 2023

4/10 Poor

Joselita

Stayed 1 night in Jun 2023

10/10 Excellent

Carem

Stayed 1 night in May 2023

8/10 Good

Rony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simples - Prático - Honesto
O hotel é simples, prático, limpo e aconchegante. O atendimento é bom. Os quartos são simples e com decoração básica. Fica a uns 20 minutos a pé do centro, mas a caminhada é agradável. O café da manhã é razoável para um bom início de dia de passeios. É um hotel para para dormir, tomar café e sair para curtir os passeios. Achei o custo x benefício excelente. O que oferecem é coerente com o valor pago.
Stayed 5 nights in May 2023

2/10 Terrible

Rosane

Stayed 1 night in May 2023

10/10 Excellent

Rose Maria

Stayed 2 nights in May 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Muito bom.
Muito bom. Cade da manhã excelente. Atendimento muito bom. Parabens. Voltarei com certeza .
Stayed 1 night in May 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
café da manhã ótimo! Quarto bem grande e aconchegante! excelente custo benefício
Stayed 1 night in Apr 2023

10/10 Excellent

VITÓRIA KANDLEY DE

Stayed 6 nights in Dec 2022