Exclusive Gramado Hotel & Spa by Gramado Parks

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Exclusive Gramado Hotel & Spa by Gramado Parks

Reception
Front of property
Sun deck
Classic Apartment
Children’s area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Spa
  • 24/7 front desk

Explore the area

Map
Av. das Hortênsias 4079, Gramado, RS, 95670-000
  • Hollywood Dream Cars Museum
    1 min walk
  • Augustus Restaurante
    1 min walk
  • Rodoviária de Gramado
    5 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    89 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Apartment

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Classic Apartment, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Exclusive Gramado Hotel & Spa by Gramado Parks

Family-friendly Gramado hotel in Dutra with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Exclusive Gramado Hotel & Spa by Gramado Parks offers 187 air-conditioned accommodations with minibars and safes. 42-inch Smart televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Gramado hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Exclusive Gramado Hotel & Spa by Gramado Parks. During your stay, you're just a quick walk from Hollywood Dream Cars Museum. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, complimentary bicycles, and a playground
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Hollywood Dream Cars Museum and Prawer Chocolate Museum
Exclusive Gramado Hotel & Spa by Gramado Parks offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A children's pool, spa services, and a terrace are also featured at the family-friendly Exclusive Gramado Hotel & Spa by Gramado Parks. Parking is available for a fee.

This 3.5-star Gramado hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:30 AM.
Signature - Onsite restaurant.
Lobby Bar - Onsite piano bar. Open daily.
Pool Bar - Onsite bar. Open daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (BRL 40.00 per day)
  • Secured covered valet parking on site (BRL 40.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Signature
  • Lobby Bar
  • Pool Bar

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Playground
  • Private picnics

Family friendly

  • Arcade/games room
  • Baby bath
  • Children's books
  • Children's games
  • Children's dinnerware
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Pool access ramp on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

Food and drink

  • Champagne service
  • Minibar

More

  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Exclusive Gramado Hotel & Spa by Gramado Parks

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night
  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: BRL 40.00 per day
  • Covered valet parking fee: BRL 40.00 per night
  • Late check-in fee for check-in between 11:00 PM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Exclusive Gramado
Exclusive Gramado by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel
Exclusive Gramado Hotel & Spa by Gramado Parks Gramado
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado

Exclusive Gramado Hotel & Spa by Gramado Parks Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 375 out of 468 reviews" "
Rating 8 - Good. 59 out of 468 reviews" "
Rating 6 - Okay. 24 out of 468 reviews" "
Rating 4 - Poor. 5 out of 468 reviews" "
Rating 2 - Terrible. 5 out of 468 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

carla

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Vlamison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, nice location! Do you can have everything around you and fill minutes from anywhere! I will go back soon!
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Lucimara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved
Stayed 1 night in Jun 2022

10/10 Excellent

Jonathan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Feb 2022

10/10 Excellent

BRAULIO, RIO DE JANEIRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo o pessoal do hotel , todos com os quais falamos , extremamente gentis e atenciosos , e a beleza do hotel .
Stayed 3 nights in Nov 2021

10/10 Excellent

Laís

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophisticated in Gramado
Amazing, large comfortable suites. Modern ans sophisticated. Excellent service. Always helpful to ensure everything is top. Great location between canela and gramado. Close to most attractions. Amazing breakfast and restaurant for dinner. Pool is best part. Cold outside but hot inside. Will stay again
Stayed 5 nights in Jul 2021

6/10 Okay

Matheus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, café da manhã ruim, e garagem $40
Cafe da manhã com produtos velhos nos dois primeiros dias de hospedagem, foi uma decepção isso, estrutura super nova piscina ótima e atendimento muito bom! Tirando a garagem que é cobrada a parte $40 e pedimos janta no restaurante também que estava bem ruim.
Stayed 3 nights in Sep 2024

8/10 Good

Wagner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo em ótimo estado . Único ponto fraco é a questão das televisões . Não ter smart tv em um hotel desse porte com Netflix e canais de tv a cabo é uma falha enorme …
Stayed 2 nights in Sep 2024

10/10 Excellent

Eli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com uma Boa estrutura, café da manhã com muita variedade. Ponto negativo para o estacionamento que é pago.
Stayed 2 nights in Sep 2024

4/10 Poor

Cleonice Venz

Travelled with family
Café da manhã faltando muitas coisas as 9:30 da manhã, nem café coado tinha. Comida toda bagunçada e sem reposição. Demorava 40 minutos para vir os pedidos. Piscina com muito cloro os olhos do meu filho ficaram ardendo até o dia seguinte.
Stayed 1 night in Sep 2024

10/10 Excellent

Mario Henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

8/10 Good

Fábio Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia Exclusive Hotel
Hotel entrega o que oferece, ponto alto: Área da piscina e atendimento dos funcionários.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aniversário com amigos
Hotel é bem localizado, staff super simpático e receptivo. O quarto é muito bom, com uma sala e quarto separado. Área de lazer muito boa também. Café da manhã bom, poderia ter mais variedades. No bar da piscina tem poucas opções de cerveja e o chopp não é bom.
Stayed 2 nights in Aug 2024

8/10 Good

Larissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
avaliação
boa estadia, atendimento perfeito. Deixou a desejar na lotação, ambientes extremamente lotados.
Stayed 2 nights in Aug 2024

10/10 Excellent

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exclusive Hotel
Foi tudo maravilhoso.Cordialidade máxima da equipe do hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, room comfort
Restrição na Jacuzzi (apenas 30 minutos)
O café da manhã é maravilhoso, a Daniela e sua equipe dos veículos (garagem), são muito gentis. bacanas, as bicicletas do hotel muito boas, tudo limpo, excelente localização, atendimento impecável. Limpeza top, tudo limpo e incrivelmente organizado. O ruim é que não tem jacuzzi para todos (tem que agendar apenas meia hora), e a piscina sempre lotada. Academia muito boa, sauna também.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Desconforto
Fiquei três dias no hotel. Apesar de o estacionamento ser próprio, é pago. A maioria das vezes em que pedi o carro para sair, demorou em torno de 20 a 30 minutos para trazê-lo. Outro ponto de incômodo é que há promotores de venda de cotas imobiliárias andando pelo hotel; fui abordado mais de cinco vezes em três dias.
Stayed 3 nights in Jul 2024

8/10 Good

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

João Paulo de Araújo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom. Estava cheio, por ser alta temporada, entao algumas ambientes (como a piscina e o cafe da manha) estavam lotados, o que comprometeu um pouco a experiência. Mas de modo geral é uma excelente opcao. Pretendemos retornar na baixa temporada.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

João Paulo de Araújo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024