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Family Hotel & Spa Desirée

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Family Hotel & Spa Desirée

Double Room, Mountain View
Exterior
Sauna, hot tub, steam room, hot stone massages, sports massages
Sauna, hot tub, steam room, hot stone massages, sports massages
Pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Dorrfplatz 462, Graechen, VS, 3925
  • Hannigalp Ski Area
    1 min walk
  • Tour Monte Rosa
    2 min walk
  • Grachen - Hannigalp Cable Car
    3 min walk
  • Sion (SIR)
    60 min drive

Room options

View all photos for Family Suite, Mountain View

Family Suite, Mountain View

Family Suite, Mountain View

  • 34.9 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, Mountain View

Family Suite, Mountain View

Family Suite, Mountain View

  • 110 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Family Room, Mountain View

Family Room, Mountain View

Family Room, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View

Superior Double Room, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room (Superior - 2 adults and 2 children)

Double Room (Superior - 2 adults and 2 children)

Double Room (Superior - 2 adults and 2 children)

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Mountain View

Minibar, in-room safe, desk, soundproofing

Family Apartment, 2 Bedrooms, Mountain View

  • 110 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

About this property

Family Hotel & Spa Desirée

Mountain ski retreat with dining and a full-service spa
After a day on the slopes, return to Family Hotel & Spa Desirée to dine at the restaurant, drink at the bar/lounge, or relax in a full-service spa.
Family Hotel & Spa Desirée offers 23 accommodations with minibars and safes. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

2 spa tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alpine SPA Lodge has 1 treatment room. Services include hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Family Hotel & Spa Desirée, you're just a quick walk from Hannigalp Ski Area. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with hot stone massages or reflexology at Alpine SPA Lodge
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a steam room, a sauna, and 2 spa tubs
  • 11.7 mi (18.9 km) from Golf Club Matterhorn
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 spa tubs after a day on the slopes. Family Hotel & Spa Desirée helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers a complimentary children's club and a sauna. A complete renovation of Family Hotel & Spa Desirée was completed in November 2017.

This 3-star Graechen hotel is smoke free.

Guests are served free buffet breakfast daily.
Family Hotel & Spa Desirée has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Treatment room

Accessibility

  • Lift

More

  • Renovated entire property – November 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Pets

  • Pets and service animals are not allowed at Family Hotel & Spa Desirée

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.80 per person, per night for adults; CHF 1.90 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Resort fee: CHF 5.00 per person, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Matterhorn Valley Desirée
Matterhorn Valley Desirée Graechen
Family & Spa Desiree Graechen
Matterhorn Valley Hotel Desirée Graechen
Family Hotel & Spa Desirée Hotel
Family Hotel & Spa Desirée Graechen
Family Hotel & Spa Desirée Hotel Graechen

Family Hotel & Spa Desirée Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 18 reviews" "
Rating 8 - Good. 8 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Adele

Liked: Cleanliness, staff & service, room comfort
Nice family hotel win Grachen with mountain views!
Great size rooms since it seems they have family rooms only (so you can stay 3-4 people to a room since each room has a couch that pulls out into an extra bed), a really nice spa, good service, amazing views of the mountains from all the rooms which is nice to go to bed/wake up to. The breakfast was ok, and the spa closed earlier than it said on their website (sometimes it closes at 9.30pm), but overall a very nice experience. Also the rooms have carpet floors which I'm not a fan of personally, and no sink in the toilet (since it's a family room the sink is outside, inside the bathroom is a toilet and a shower), but these were minor things for me.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hostility
Fantstic memorable stay

10/10 Excellent

Gerald and sonia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding quality and service
We loved this hotel! Our rooms were beautiful and comfortable and had amazing views. They were extremely clean and well maintained and had special touches like tea/coffee . The owner and staff were very welcoming, friendly, knowledgeable of the area, and so helpful. They cared for our every need so well, like we were family. There breakfast buffet was amazing and the dinners in their restaurant top notch. I cannot find enough words to express how much we loved this hotel and enjoyed our stay there. It was also close walking distance to the bus, hikes, stores, restaurants and activities for children such as a playground and miniature golf.

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Tschingi, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zwar nur 1 Nacht da, aber vollstens zufrieden. Sauber, tolles urchiges Ambiente, sehr delikates Essen, Frühstücks Buffet super und zu guter letzt einen sehr sehr netten überaus freundliches Personal. Ein Familien Betrieb die sich um die Gäste kümmern. Das Hotel ist zu 100% zu empfehlen. Gerne wieder😉
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hat uns gut gedient als Basis für Herbstausflüge und -wanderungen. Grächen im Herbst bietet wunderbare Lärchenpracht.
Stayed 2 nights in Oct 2017

10/10 Excellent

Etienne, L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurzer Wochenendaufenthalt
Sehr freundliches Personal, saubere Zimmer, sehr gutes Essen. Werde wieder dort Urlaub verbringen.
Stayed 2 nights in Jun 2017

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel
Wir sind zum vierten mal in Grächen. Schöner können Ferien nicht sein. Tolles Wandergebiet. Super Gastfreundschaft. Hotel Desirée ist auf jeden Fall zu empfehlen. Gutes Preis - Leistungsverhältnis. Sehr nettes Personal, alles sauber und super Lage.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Gastfreundschaft pur
Ein familiengeführtes Hotel das unbedingt zu empfehlen ist. Die Gastfreundschaft ist unschlagbar. Die Zimmer sind sehr gross (Doppelzimmer). Die Wellness-Anlage ist klein aber schön, persönlich und sauber (Dampfbad, Sauna, Solarium). Das hoteleigene Restaurant ist ausgezeichnet. Die Lage ist perfekt (mitten im Dorf nur ein paar Minuten von der Gondelbahn entfernt). Wir werden auf jeden Fall wieder in dieses Hotel gehen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Hotelier war sehr freundlich, aufmerksam und zuvorkommend.. Die Lage ist ideal.. würden jede Zeit wieder gehen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, great staff
Wonderful hotel. Nice quite spacious rooms and close to ski lift. Very quiet. Hotel owner takes care of check-in. Very helpful and friendly. Will visit again! :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zu Empfehlen
Sehr schön, sehr freundlich, gut + schön gelegen, etwas klein sind die sanitäre Einrichtungen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

I.J., Pratteln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gemütliches Familienhotel
Sehr angenehmer Aufenthalt. Nettes und freundliches Personal. Gute Nähe zu den Bergbahnen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort