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Large at Jacyz (Excluding Pool club)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Medium at Jacyz (Excluding Pool club)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Dark at Jacyz No windows - (Excluding Pool club)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Medium at JQ (Excluding Pool club)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Small at Jacyz (Excluding Pool club)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Dark at JQ No windows - (Excluding Pool club)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Jacy'z Hotel & Resort. During your stay, you're just a quick walk from Nya Ullevi Stadium. Free breakfast, free WiFi in public areas and 2 indoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine at Archie's, one of the property's 3 restaurants and 4 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools
  • Treat yourself to massages, facials or body treatments at Pachanga Pool Club & Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Liseberg Amusement Park and Nya Ullevi Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Jacy'z Hotel & Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jacy'z Hotel & Resort

Family (1)
5 out of 5
Wir waren sehr zufrieden. Freundliches, hilfsbereites Personal, sehr bequeme Betten & eine grosse Auswahl beim Frühstücksbuffet! Das Hotel ist ca. 15-20 min zu Fuss vom Zentrum entfernt.

Posted by on 12 May 2023

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Comment from Hotel Management

30 Jun 2023 by Sanja, reception

Hello,thank you for taking time and leaving feedback. We are so glad to hear that you were happy with the stay and our service. We are looking forward to welcome you back!Best regards,

Property Features

As a guest of Jacy'z Hotel & Resort, you'll find a full-service spa, 2 indoor swimming pools, a 24-hour health club, and a seasonal outdoor pool. There are 3 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a 24-hour business centre, 18 meeting rooms, and coworking spaces. Event space at this hotel measures 1658 square feet (154 square metres) and includes a conference centre. Spa services, multilingual staff, and coffee/tea in common area are also featured at the luxury Jacy'z Hotel & Resort. Parking is available for a fee. This 5-star Gothenburg hotel is smoke free.

  • 233 guestrooms or units
  • 3 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 1658 sq ft of conference space
  • 154 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 2
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Liseberg Station (1.3 km / 0.8 mi)
  • Metro station: Ullevi Södra Tram Stop (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Jacy'z Hotel & Resort offers 233 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Archie's – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

GOGOGAGA – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Gaby's – This restaurant specialises in Scandinavian cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pachanga Pool Club & Spa. Services include facials and body treatments. The spa is open daily.

  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: SEK 300 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: SEK 550 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: SEK 349 per day
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jacy'z Hotel Resort
  • Jacy'z Hotel & Resort Hotel
  • Jacy'z Hotel & Resort Gothenburg
  • Jacy'z Hotel & Resort Hotel Gothenburg

You should know

  • The seasonal pool will open on 02 July and close on 05 August.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.